Product Substitutions. The Contractor shall not replace any ordered Product with an alternate Product without the prior consent of the Customer (e.g., no forced substitutions). The Contractor shall honor orders where the Customer agrees to use a higher-priced Product to fill the order and the Customer will be billed at the lower price of the Product that was out of stock.
Appears in 6 contracts
Samples: State Term Contract, State Term Contract for Office Supplies, State Term Contract
