Common use of PROHIBITION OF FUTURE REPRESENTATION Clause in Contracts

PROHIBITION OF FUTURE REPRESENTATION. I understand that by my relationship with Vendor I shall not at any time in the future represent a Citizens Insured in the insured’s claim against Citizens for which I provided claim or underwriting related services on Citizens behalf with respect to that same assignment. This would include, but not be limited to, acting as a consultant, public adjuster, or any other capacity related to the Insured’s claim against Citizens. Acknowledged and Agreed to on the following date: __ ____ __, 20 , by: Total Date Calls Offered Calls Handled Calls Abandoned Service Level Avg. Talk Time (ATT) (seconds) Avg. Work Time (AWT) (seconds) Avg. Handle Time (AHT) (seconds) Avg. Speed Answer (seconds) Xxx Xxxx Answer (seconds) Avg. Time to Abandon (seconds) Xxx Xxxx Abandon (seconds) Mon Mar 01, 2021 Tue Mar 02, 2021 Wed Mar 03, 2021 Thu Mar 04, 2021 Fri Mar 05, 2021 Sat Mar 06, 2021 Sun Mar 07, 2021 Mon Mar 08, 2021 Tue Mar 09, 2021 Wed Mar 10, 2021 Thu Mar 11, 2021 Fri Mar 12, 2021 Sat Mar 13, 2021 Sun Mar 14, 2021 Mon Mar 15, 2021 Tue Mar 16, 2021 Wed Mar 17, 2021 Thu Mar 18, 2021 Fri Mar 19, 2021 Sat Mar 20, 2021 Sun Mar 21, 2021 Mon Mar 22, 2021 Tue Mar 23, 2021 Wed Mar 24, 2021 Thu Mar 25, 2021 Fri Mar 26, 2021 Sat Mar 27, 2021 Sun Mar 28, 2021 Mon Mar 29, 2021 Tue Mar 30, 2021 Wed Mar 31, 2021 Weekly Totals Date Calls Offered Calls Handled Calls Abandoned Service Level Average Talk Time (ATT) Average Work Time (AWT) Average Handle Time (AHT) Avg. Speed Answer (seconds) Xxx Xxxx Answer (seconds) Avg. Time to Abandon (seconds) Xxx Xxxx Abandon (seconds) Disposition Code Count FNOL from Policy Holder/Third Party Transferred to Claim Owner

Appears in 2 contracts

Samples: Business Process Outsourcing Agreement, Business Process Outsourcing Agreement

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PROHIBITION OF FUTURE REPRESENTATION. I understand that by my relationship with Vendor I shall not at any time in the future represent a Citizens Insured in the insured’s claim against Citizens for which I provided claim or underwriting related services on Citizens behalf with respect to that same assignment. This would include, but not be limited to, acting as a consultant, public adjuster, or any other capacity related to the Insured’s claim against Citizens. Acknowledged and Agreed to on the following date: __ ____ __, 20 , by: Total Date Calls Offered Calls Handled Calls Abandoned Service Level Avg. Talk Time (ATT) (seconds) Avg. Work Time (AWT) (seconds) Avg. Handle Time (AHT) (seconds) Avg. Speed Answer (seconds) Xxx Xxxx Answer (seconds) Avg. Time to Abandon (seconds) Xxx Xxxx Abandon (seconds) Mon Mar 01, 2021 Tue Mar 02, 2021 Wed Mar 03, 2021 Thu Mar 04, 2021 Fri Mar 05, 2021 Sat Mar 06, 2021 Sun Mar 07, 2021 Mon Mar 08, 2021 Tue Mar 09, 2021 Wed Mar 10, 2021 Thu Mar 11, 2021 Fri Mar 12, 2021 Sat Mar 13, 2021 Sun Mar 14, 2021 Mon Mar 15, 2021 Tue Mar 16, 2021 Wed Mar 17, 2021 Thu Mar 18, 2021 Fri Mar 19, 2021 Sat Mar 20, 2021 Sun Mar 21, 2021 Mon Mar 22, 2021 Tue Mar 23, 2021 Wed Mar 24, 2021 Thu Mar 25, 2021 Fri Mar 26, 2021 Sat Mar 27, 2021 Sun Mar 28, 2021 Mon Mar 29, 2021 Tue Mar 30, 2021 Wed Mar 31, 2021 Weekly Totals Date Calls Offered Calls Handled Calls Abandoned Service Level Average Talk Time (ATT) Average Work Time (AWT) Average Handle Time (AHT) Avg. Speed Answer (seconds) Xxx Xxxx Answer (seconds) Avg. Time to Abandon (seconds) Xxx Xxxx Abandon (seconds) Disposition Code Count FNOL from Policy Holder/Third Party Transferred to Claim OwnerOwner Company Name (“Vendor”): Agreement Name/Number (“Agreement”): Primary Vendor Contact Name: Telephone: Email: Citizens is subject to Florida public records laws, including Chapter 119, Florida Statutes. As a part of providing public access to Citizens’ records, Citizens makes its contracts available on Citizens’ external website located at xxx.xxxxxxxxxxx.xxx/xxxxxxxxx. This Addendum is incorporated into the Agreement in order to address Citizens’ public posting of the Agreement and its disclosure to third parties. If Vendor asserts that any portion of the Agreement is exempt from disclosure under Florida public records laws, (the “Redacted Information”), such as information that Vendor considers a protected “trade secret” per Section 815.045, Florida Statutes, then Vendor must select the corresponding declaration below and provide the following to Xxxxxx.XxxxxxxxxxXxxxxx@xxxxxxxxxxx.xxx: (1) A copy of the Agreement in PDF format with the Redacted Information removed (the “Redacted Agreement”); and, (2) A dated statement on Vendor’s letterhead in PDF format clearly identifying the legal basis for Vendor’s redaction of the Redacted Information (the “Redaction Justification”).

Appears in 1 contract

Samples: Call Center Services Agreement

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PROHIBITION OF FUTURE REPRESENTATION. I understand that by my relationship with Vendor I shall not at any time in the future represent a Citizens Insured in the insured’s claim against Citizens for which I provided claim or underwriting related services on Citizens behalf with respect to that same assignment. This would include, but not be limited to, acting as a consultant, public adjuster, or any other capacity related to the Insured’s claim against Citizens. Acknowledged and Agreed to on the following date: __ ____ __, 20 , by: Xxxx Xxxxxx Total Date Calls Offered Calls Handled Calls Abandoned Service Level Avg. Talk Time (ATT) (seconds) Avg. Work Time (AWT) (seconds) Avg. Handle Time (AHT) (seconds) Avg. Speed Answer (seconds) Xxx Xxxx Answer (seconds) Avg. Time to Abandon (seconds) Xxx Xxxx Abandon (seconds) Mon Mar 01, 2021 Tue Mar 02, 2021 Wed Mar 03, 2021 Thu Mar 04, 2021 Fri Mar 05, 2021 Sat Mar 06, 2021 Sun Mar 07, 2021 Mon Mar 08, 2021 Tue Mar 09, 2021 Wed Mar 10, 2021 Thu Mar 11, 2021 Fri Mar 12, 2021 Sat Mar 13, 2021 Sun Mar 14, 2021 Mon Mar 15, 2021 Tue Mar 16, 2021 Wed Mar 17, 2021 Thu Mar 18, 2021 Fri Mar 19, 2021 Sat Mar 20, 2021 Sun Mar 21, 2021 Mon Mar 22, 2021 Tue Mar 23, 2021 Wed Mar 24, 2021 Thu Mar 25, 2021 Fri Mar 26, 2021 Sat Mar 27, 2021 Sun Mar 28, 2021 Mon Mar 29, 2021 Tue Mar 30, 2021 Wed Mar 31, 2021 Weekly Totals Date Calls Offered Calls Handled Calls Abandoned Service Level Average Talk Time (ATT) Average Work Time (AWT) Average Handle Time (AHT) Avg. Speed Answer (seconds) Xxx Xxxx Answer (seconds) Avg. Time to Abandon (seconds) Xxx Xxxx Abandon (seconds) Disposition Code Count FNOL from Policy Holder/Third Party Transferred to Claim Owner

Appears in 1 contract

Samples: Business Process Outsourcing Agreement

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