Provider Accessibility. The Contractor shall implement policies and procedures related to network provider accessibility. This shall include establishing timeliness standards for scheduling appointments based on provider type and the urgency of the member’s need (e.g., routine or urgent) and maximum in-office wait times. These standards shall be submitted to the State for review and approval. Additionally, Respondents shall propose methods for monitoring these requirements.
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Samples: Contract #0000000000000000000018225, Contract, Contract