Providing Service. 1. No claim forms are used, but we must pre-authorize service by an independent service contractor. If a service contractor is not available in your area, we will ask that you call your preferred service contractor and request that they evaluate your problem, but they must call us for authorization prior to performing service. Your service contractor must be licensed and insured. After authorization has been provided, you must send the acceptable proof of your actual itemized costs to 2-10 HBW before any reimbursement amount will be paid. 2. In some instances we may provide payment instead of performing a repair or replacement service when, including but not limited to: (i) the cost of completing a repair or replacement exceeds the stated “DOLLAR LIMIT”; or (ii) even after repair or replacement, the system or appliance remains non-compliant with laws, regulations or code requirements; or (iii) the system or appliance is subject to a manufacturer’s recall for a defect unrelated to the covered breakdown. a. If we elect payment, the amount will equal the lesser of: (i) what the ordinary customer would pay after negotiating the best price for such services in your area and without the benefits of this Service Agreement; or (ii) the amount we would pay for parts and labor for covered service based upon our contracts with service contractors (this amount is usually less than retail cost or your actual cost); or (iii) the “DOLLAR LIMIT” reduced by the service fee paid to the service contractor by you and the cost incurred to diagnose the malfunction. b. We may elect payment in lieu of repairs in any particular instance. Such payments are typically made subject to restrictions. Some or all of such payment may be paid to you or a service contractor. We are not responsible for work performed by you when payment has been provided in lieu of services. 3. We support the utilization of environmental and ozone friendly alternatives to HCFCs refrigerants. The service contractor may use these refrigerants when repairing or replacing equipment that uses HCFCs refrigerants. Particularly for equipment currently using R-22 as a refrigerant. The service contractor will select a preferred refrigerant based upon its ability to approximate the HCFC refrigerant being replaced, its availability, application and any applicable regional criteria.
Appears in 14 contracts
Samples: Home Warranty Service Agreement, Home Warranty Service Agreement, Home Warranty Service Agreement
Providing Service. 1. No claim forms are used, but we must pre-authorize service by an independent service contractor. If a service contractor is not available in your area, we will ask that you call your preferred service contractor and request that they evaluate your problem, but they must call us for authorization prior to performing service. Your service contractor must be licensed and insured. After authorization has been provided, you must send the acceptable proof of your actual itemized costs to 2-10 HBW before any reimbursement amount will be paid.
2. In some instances we may provide payment instead of performing a repair or replacement service when, including but not limited to: (i) the cost of completing a repair or replacement exceeds the stated “DOLLAR LIMIT”; or (ii) even after repair or replacement, the system or appliance remains non-compliant with laws, regulations or code requirements; or (iii) the system or appliance is subject to a manufacturer’s recall for a defect unrelated to the covered breakdown.
a. If we elect payment, the amount will equal the lesser of:
(i) what the ordinary customer would pay after negotiating the best price for such services in your area and without the benefits of this Service Agreement; or (ii) the amount we would pay for parts and labor for covered service based upon our contracts with service contractors (this amount is usually less than retail cost or your actual cost); or (iii) the “DOLLAR LIMIT” reduced by the service fee paid to the service contractor by you and the cost incurred to diagnose the malfunction.
b. We may elect payment in lieu of repairs in any particular instance. Such payments are typically made subject to restrictions. Some or all of such payment may be paid to you or a service contractor. We are not responsible for work performed by you when payment has been provided in lieu of services.
3. We support the utilization of environmental and ozone friendly alternatives to HCFCs refrigerants. The service contractor may use these refrigerants when repairing or replacing equipment that uses HCFCs refrigerants. Particularly for equipment currently using R-22 as a refrigerant. The service contractor will select a preferred refrigerant based upon its ability to approximate the HCFC refrigerant being replaced, its availability, application and any applicable regional criteriaregionalcriteria.
Appears in 3 contracts
Samples: Home Warranty Service Agreement, Home Warranty Service Agreement, Home Warranty Service Agreement
Providing Service. 1. No claim forms are used, but we must pre-authorize service by an independent service contractor. If a service contractor is not available in your area, we will ask that you call your preferred service contractor and request that they evaluate your problem, but they must call us for authorization prior to performing service. Your service contractor must be licensed and insured. After authorization has been provided, you must send the acceptable proof of your actual itemized costs to 2-10 HBW before any reimbursement amount will be paid.
2. In some instances we may provide payment instead of performing a repair or replacement service when, including but not limited to: (i) the cost of completing a repair or replacement exceeds the stated “DOLLAR LIMIT”; or (ii) even after repair or replacement, the system or appliance remains non-compliant with laws, regulations or code requirements; or (iii) the system or appliance is subject to a manufacturer’s recall for a defect unrelated to the covered breakdown.
a. If we elect payment, the amount will equal the lesser of:
(i) what the ordinary customer would pay after negotiating the best price for such services in your area and without the benefits of this Service Agreement; or (ii) the amount we would pay for parts and labor for covered service based upon our contracts with service contractors (this amount is usually less than retail cost or your actual cost); or (iii) the “DOLLAR LIMIT” reduced by the service fee paid to the service contractor by you and the cost incurred to diagnose the malfunction.
b. We may elect payment in lieu of repairs in any particular instance. Such payments are typically made subject to restrictions. Some or all of such payment may be paid to you or a service contractor. We are not responsible for work performed by you when payment has been provided in lieu of services.
3. We support the utilization of environmental and ozone friendly alternatives to HCFCs refrigerants. The service contractor may use these refrigerants when repairing or replacing equipment that uses HCFCs refrigerants. Particularly for equipment currently using R-22 as a refrigerant. The service contractor will select a preferred refrigerant based upon its ability to approximate the HCFC refrigerant being replaced, its availability, application and any applicable regional criteria.
Appears in 2 contracts
Samples: Home Warranty Service Agreement, Home Warranty Service Agreement
Providing Service. 1. No claim forms are used, but we must pre-authorize service by an independent service contractor. If a service contractor is not available in your area, we will ask that you call your preferred service contractor and request that they evaluate your problem, but they must call us for authorization prior to performing service. Your service contractor must be licensed and insured. After authorization has been provided, you must send the acceptable proof of your actual itemized costs to 2-10 HBW HBRWC before any reimbursement amount will be paid.
2. In some instances we may provide payment instead of performing a repair or replacement service when, including but not limited to: (i) the cost of completing a repair or replacement exceeds the stated “DOLLAR LIMIT”; or (ii) even after repair or replacement, the system or appliance remains non-compliant with laws, regulations or code requirements; or (iii) the system or appliance is subject to a manufacturer’s recall for a defect unrelated to the covered breakdown.
a. If we elect payment, the amount will equal the lesser of:
(i) what the ordinary customer would pay after negotiating the best price for such services in your area and without the benefits of this Service Agreement; or (ii) the amount we would pay for parts and labor for covered service based upon our contracts with service contractors (this amount is usually less than retail cost or your actual cost); or (iii) the “DOLLAR LIMIT” reduced by the service fee paid to the service contractor by you and the cost incurred to diagnose the malfunction.
b. We may elect payment in lieu of repairs in any particular instance. Such payments are typically made subject to restrictions. Some or all of such payment may be paid to you or a service contractor. We are not responsible for work performed by you when payment has been provided in lieu of services.
3. We support the utilization of environmental and ozone friendly alternatives to HCFCs refrigerants. The service contractor may use these refrigerants when repairing or replacing equipment that uses HCFCs refrigerants. Particularly for equipment currently using R-22 as a refrigerant. The service contractor will select a preferred refrigerant based upon its ability to approximate the HCFC refrigerant being replaced, its availability, application and any applicable regional criteriaregionalcriteria.
Appears in 1 contract
Samples: Home Warranty Service Agreement
Providing Service. 1. No claim forms are used, but we must pre-authorize service by an independent service contractor. If a service contractor is not available in your area, we will ask that you call your preferred service contractor and request that they evaluate your problem, but they must call us for authorization prior to performing service. Your service contractor must be licensed and insured. After authorization has been provided, you must send the acceptable proof of your actual itemized costs to 2-10 HBW HBRWC before any reimbursement amount will be paid.
2. In some instances we may provide payment instead of performing a repair or replacement service when, including but not limited to: (i) the cost of completing a repair or replacement exceeds the stated “DOLLAR LIMIT”; or (ii) even after repair or replacement, the system or appliance remains non-compliant with laws, regulations or code requirements; or (iii) the system or appliance is subject to a manufacturer’s recall for a defect unrelated to the covered breakdown.
a. If we elect payment, the amount will equal the lesser of:
(i) what the ordinary customer would pay after negotiating the best price for such services in your area and without the benefits of this Service Agreement; or (ii) the amount we would pay for parts and labor for covered service based upon our contracts with service contractors (this amount is usually less than retail cost or your actual cost); or (iii) the “DOLLAR LIMIT” reduced by the service fee paid to the service contractor by you and the cost incurred to diagnose the malfunction.
b. We may elect payment in lieu of repairs in any particular instance. Such payments are typically made subject to restrictions. Some or all of such payment may be paid to you or a service contractor. We are not responsible for work performed by you when payment has been provided in lieu of services.
3. We support the utilization of environmental and ozone friendly alternatives to HCFCs refrigerants. The service contractor may use these refrigerants when repairing or replacing equipment that uses HCFCs refrigerants. Particularly for equipment currently using R-22 as a refrigerant. The service contractor will select a preferred refrigerant based upon its ability to approximate the HCFC refrigerant being replaced, its availability, application and any applicable regional criteria.
Appears in 1 contract
Samples: Home Warranty Service Agreement
Providing Service. 1. No claim forms are used, but we must pre-authorize service by an independent service contractor. If a service contractor is not available in your area, we will ask that you call your preferred service contractor and request that they evaluate your problem, but they must call us for authorization prior to performing service. Your service contractor must be licensed and insured. After authorization has been provided, you must send the acceptable proof of your actual itemized costs to 2-10 HBW before any reimbursement amount will be paid.
2. In some instances we may provide payment instead of performing a repair or replacement service when, including but not limited to: (i) the cost of completing a repair or replacement exceeds the stated “DOLLAR LIMIT”; or (ii) even after repair or replacement, the system or appliance remains non-compliant with laws, regulations or code requirements; or (iii) the system or appliance is subject to a manufacturer’s recall for a defect unrelated to the covered breakdown.
a. If we elect payment, the amount will equal the lesser of:
(i) what the ordinary customer would pay after negotiating the best price for such services in your area and without the benefits of this Service Agreement; or (ii) the amount we would pay for parts and labor for covered service based upon our contracts with service contractors (this amount is usually less than retail cost or your actual cost); or (iii) the “DOLLAR LIMIT” reduced by the service fee paid to the service contractor by you and the cost incurred to diagnose the malfunction.
b. We may elect payment in lieu of repairs in any particular instance. Such payments are typically made subject to restrictions. Some or all of such payment may be paid to you or a service contractor. We are not responsible for work performed by you when payment has been provided in lieu of services.
3. We support the utilization of environmental and ozone friendly alternatives to HCFCs refrigerants. The service contractor may use these refrigerants when repairing or replacing equipment that uses HCFCs refrigerants. Particularly for equipment currently using R-22 as a refrigerant. The service contractor will select a preferred refrigerant based upon its ability to approximate the HCFC refrigerant being replaced, its availability, application and any applicable anyapplicable regional criteria.
Appears in 1 contract
Samples: Home Warranty Service Agreement
Providing Service. 1. No claim forms are used, but we must pre-authorize service by an independent service contractor. If a service contractor is not available in your area, we will ask that you call your preferred service contractor and request that they evaluate your problem, but they must call us for authorization prior to performing serviceauthorizationpriortoperformingservice. Your service contractor must Yourservicecontractormust be licensed and insured. After authorization has been provided, you must send the acceptable proof of your actual itemized costs to 2-10 HBW before any reimbursement amount will be paid.
2. In some instances we may provide payment instead of performing a repair or replacement service when, including but not limited to: (i) the cost of completing a repair or replacement exceeds the stated “DOLLAR LIMIT”; or (ii) even after repair or replacement, the system or appliance remains non-compliant with laws, regulations or code requirements; or (iii) the system or appliance is subject to a manufacturer’s recall for a defect unrelated to the covered breakdown.
a. If we elect payment, the amount will equal the lesser of:
(i) what the ordinary customer would pay after negotiating the best price for such services in your area and without the benefits of this Service Agreement; or (ii) the amount we would pay for parts and labor for covered service based upon our contracts with service contractors (this amount is usually less than retail cost or your actual cost); or (iii) the “DOLLAR LIMIT” reduced by the service fee paid to the service contractor by you and the cost incurred to diagnose the malfunction.
b. We may elect payment in lieu of repairs in any particular instance. Such payments are typically made subject to restrictions. Some or all of such payment may be paid to you or a service contractor. We are not responsible for work performed by you when payment has been provided in lieu of services.
3. We support the utilization of environmental and ozone friendly alternatives to HCFCs refrigerants. The service contractor may use these refrigerants when repairing or replacing equipment that uses HCFCs refrigerants. Particularly for equipment currently using R-22 as a refrigerant. The service contractor will select a preferred refrigerant based upon its ability to approximate the HCFC refrigerant being replaced, its availability, application and any applicable regional criteria.
Appears in 1 contract
Samples: Home Warranty Service Agreement