PROVISION OF DATA & INTERNET SERVICES. 2.1 We will provide the Data & Internet Services to you, as specified in your Application, when your services are transferred from your current Supplier to us and upon completion of installation of any necessary Equipment and any other arrangements with another Supplier for the provision of the Data & Internet Services have been completed. 2.2 We will provide the required Data & Internet Services and its coverage subject to availability, geographical and technical capability, lack of capacity and faults in other telecommunications networks to which the Data & Internet Service is connected. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with Data & Internet Services where capacity, geography or technical capability, affect the application or installation of the Service to your premises. Certain Data & Internet Services, coverage may only be available in selected metropolitan and regional areas. 2.3 We do not warrant that the Data & Internet Services will be free of interruption, delays or faults. You acknowledge and agree: (a) that certain Data & Internet Service is not suitable for (and is not supplied for the purpose of) supporting any application which needs continuous fault free service; and (b) that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes. 2.4 We are not obliged to provide Data & Internet Services to you if the physical infrastructure of your premises or site does not pass service qualification by our Supplier or if it is found to be unsuitable as a result of a feasibility study. 2.5 You agree to receive the Data & Internet Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA. The Minimum Term commences on the date we activate your Data & Internet Services. 2.6 We will use reasonable endeavours to meet the response target where Service Level Agreements are advertised and/or advised by us. 2.7 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available. 2.8 If you are receiving Data & Internet Services, you agree to comply with our Fair Use Policy. 2.9 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us subject to the terms of this SFOA.
Appears in 12 contracts
Samples: Standard Form of Agreement, Standard Form of Agreement, Standard Form of Agreement
PROVISION OF DATA & INTERNET SERVICES. 2.1 We will provide the Data & Internet Services to you, as specified in your Application, when your services are transferred from your current Supplier to us and upon completion of installation of any necessary Equipment and any other arrangements with another Supplier for the provision of the Data & Internet Services have been completed.
2.2 We will provide the required Data & Internet Services and its coverage subject to availability, geographical and technical capability, lack of capacity and faults in other telecommunications networks to which the Data & Internet Service is connected. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with Data & Internet Services where capacity, geography or technical capability, affect the application or installation of the Service to your premises. Certain Data & Internet Services, coverage may only be available in selected metropolitan and regional areas.
2.3 We do not warrant that the Data & Internet Services will be free of interruption, delays or faults. You acknowledge and agree:
(a) that certain Data & Internet Service is not suitable for (and is not supplied for the purpose of) supporting any application which needs continuous fault free service; and;
(b) that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes; and
(c) that it is your responsibility to protect your network from viruses, malware or any other forms of intrusion.
2.4 We are not obliged to provide Data & Internet Services to you if the physical infrastructure of your premises or site does not pass service qualification by our Supplier or if it is found to be unsuitable as a result of a feasibility study.
2.5 You agree to receive the Data & Internet Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA. The Minimum Term commences on the date we activate your Data & Internet Services.
2.6 We will use reasonable endeavours to meet the response target where Service Level Agreements are advertised and/or advised by us.
2.7 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available.
2.8 If you are receiving Data & Internet Services, you agree to comply with our Fair Use Policy.
2.9 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us subject to the terms of this SFOA.
Appears in 4 contracts
Samples: Standard Form of Agreement, Standard Form of Agreement, Standard Form of Agreement
PROVISION OF DATA & INTERNET SERVICES. 2.1 We will provide the Data & Internet Services to you, as specified in your Application, when your services are transferred from your current Supplier to us and upon completion of installation of any necessary Equipment and any other arrangements with another Supplier for the provision of the Data & Internet Services have been completed.
2.2 We will provide the required Data & Internet Services and its coverage subject to availability, geographical and technical capability, lack of capacity and faults in other telecommunications networks to which the Data & Internet Service is connected. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with Data & Internet Services where capacity, geography or technical capability, affect the application or installation of the Service to your premises. Certain Data & Internet Services, coverage may only be available in selected metropolitan and regional areas.
2.3 We do not warrant that the Data & Internet Services will be free of interruption, delays or faults. You acknowledge and agree:
(a) that certain Data & Internet Service is not suitable for (and is not supplied for the purpose of) supporting any application which needs continuous fault free service; and
(b) that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes.
2.4 We are not obliged to provide Data & Internet Services to you if the physical infrastructure of your premises or site does not pass service qualification by our Supplier or if it is found to be unsuitable as a result of a feasibility study.
2.5 You agree to receive the Data & Internet Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA. The Minimum Term commences on the date we activate your Data & Internet Services.
2.6 We will use reasonable endeavours endeavors to meet the response target where Service Level Agreements are advertised and/or advised by us.
2.7 We will use all reasonable endeavours endeavors to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available.
2.8 If you are receiving Data & Internet Services, you agree to comply with our Fair Use Policy.
2.9 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us subject to the terms of this SFOA.
Appears in 4 contracts
Samples: Standard Form of Agreement, Standard Form of Agreement, Standard Form of Agreement
PROVISION OF DATA & INTERNET SERVICES. 2.1 31.1 We will provide the Data & Internet Services to you, as specified in your Application, when your services accounts are transferred from your current Supplier to us and upon (the later of) completion of installation of any necessary Equipment equipment and any other arrangements with another Supplier for the provision of the Data & Internet Services have been completedcompleted or when your account with us has beenestablished.
2.2 31.2 We will provide the required Data & Internet Services and its coverage subject to availability, geographical and technical capability, lack of capacity and faults in other telecommunications networks to which the Data & Internet Service is connected. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with Data & Internet Services where capacity, geography or technical capability, affect the application or installation of the Service to your premises. Certain For certain Data & Internet Services, coverage may only be available in selected metropolitan and regional areas.
2.3 31.3 We do not warrant that the Data & Internet Services will be free of interruption, delays or faults. You acknowledge and agree:
(a) 1.1. 107 that certain Data & Internet Service is not suitable for (and is not supplied for the purpose of) supporting any application which needs continuous fault free service; and
(b) 1.1. 108 that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes.
2.4 31.4 We are not obliged to provide Data & Internet Services to you if the physical infrastructure of your premises or site does not pass service qualification by our Supplier or if it is found to be unsuitable as a result of a feasibility study.
2.5 31.5 You agree to receive that we may not supply a 'standard telephone service' (for the purposes of the Act) under this Part B with the internet access component and as such the Data & Internet Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA. The Minimum Term commences on the date we activate your Data & Internet Services.
2.6 We will use reasonable endeavours to meet the response target where Service Level Agreements are advertised and/or advised by us.
2.7 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available.
2.8 If you are receiving Data & Internet Services, you agree to comply with our Fair Use Policy.
2.9 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us not subject to the terms of this SFOACustomer Service guarantee standard administered by the ACMA.
Appears in 2 contracts
Samples: Standard Form of Agreement, Standard Form Agreement
PROVISION OF DATA & INTERNET SERVICES. 2.1 We will provide the Data & Internet Services to you, as specified in your Application, when your services are transferred from your current Supplier to us and upon completion of installation of any necessary Equipment and any other arrangements with another Supplier for the provision of the Data & Internet Services have been completed.
2.2 We will provide the required Data & Internet Services and its coverage subject to availability, geographical and technical capability, lack of capacity and faults in other telecommunications networks to which the Data & Internet Service is connected. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with Data & Internet Services where capacity, geography or technical capability, affect the application or installation of the Service to your premises. Certain Data & Internet Services, coverage may only be available in selected metropolitan and regional areas.
2.3 We do not warrant that the Data & Internet Services will be free of interruption, delays delays, or faults. You acknowledge and agree:
(a) that certain Data & Internet Service is not suitable for (and is not supplied for the purpose of) supporting any application which needs continuous fault free service; and
(b) that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes.
2.4 We are not obliged to provide Data & Internet Services to you if the physical infrastructure of your premises or site does not pass service qualification by our Supplier or if it is found to be unsuitable as a result of a feasibility study.
2.5 You agree to receive the Data & Internet Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA. The Minimum Term commences on the date we activate your Data & Internet Services.
2.6 We will use reasonable endeavours to meet the response target where Service Level Agreements are advertised and/or advised by us.
2.7 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available.
2.8 If you are receiving Data & Internet Services, you agree to comply with our Fair Use Policy.
2.9 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us subject to the terms of this SFOA.
Appears in 1 contract
Samples: Standard Form of Agreement
PROVISION OF DATA & INTERNET SERVICES. 2.1 31.1 We will provide the Data & Internet Services to you, as specified in your Application, when your services accounts are transferred from your current Supplier to us and upon (the later of) completion of installation of any necessary Equipment equipment and any other arrangements with another Supplier for the provision of the Data & Internet Services have been completedcompleted or when your account with us has been established.
2.2 31.2 We will provide the required Data & Internet Services and its coverage subject to availability, geographical and technical capability, lack of capacity and faults in other telecommunications networks to which the Data & Internet Service is connected. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with Data & Internet Services where capacity, geography or technical capability, affect the application or installation of the Service to your premises. Certain For certain Data & Internet Services, coverage may only be available in selected metropolitan and regional areas.
2.3 31.3 We do not warrant that the Data & Internet Services will be free of interruption, delays or faults. You acknowledge and agree:
(a) that 31.3.1 That the certain Data & Internet Service is not suitable for (and is not supplied for the purpose of) supporting any application which needs continuous fault free service; and
(b) that 31.3.2 That you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes.
2.4 31.4 We are not obliged to provide Data & Internet Services to you if the physical infrastructure of your premises or site does not pass service qualification by our Supplier or if it is found to be unsuitable as a result of a feasibility study.
2.5 31.5 You agree to receive that we may not supply a 'standard telephone service' (for the purposes of the Act) under this Part B with the internet access component and as such the Data & Internet Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA. The Minimum Term commences on the date we activate your Data & Internet Services.
2.6 We will use reasonable endeavours to meet the response target where Service Level Agreements are advertised and/or advised by us.
2.7 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available.
2.8 If you are receiving Data & Internet Services, you agree to comply with our Fair Use Policy.
2.9 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us not subject to the terms of this SFOACustomer Service guarantee standard administered by the ACMA.
Appears in 1 contract
Samples: Standard Form of Agreement (Sfoa)
PROVISION OF DATA & INTERNET SERVICES. 2.1 We will provide the Data & Internet Services to you, as specified in your Application, when your services are transferred from your current Supplier to us and upon completion of installation of any necessary Equipment and any other arrangements with another Supplier for the provision of the Data & Internet Services have been completed.
2.2 . We will provide the required Data & Internet Services and its coverage subject to availability, geographical and technical capability, lack of capacity and faults in other telecommunications networks to which the Data & Internet Service is connected. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with Data & Internet Services where capacity, geography or technical capability, affect the application or installation of the Service to your premises. Certain Data & Internet Services, coverage may only be available in selected metropolitan and regional areas.
2.3 . We do not warrant that the Data & Internet Services will be free of interruption, delays or faults. You acknowledge and agree:
(a) : that certain Data & Internet Service is not suitable for (and is not supplied for the purpose of) supporting any application which needs continuous fault free service; and
(b) that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes.
2.4 ; and that it is your responsibility to protect your network from viruses, malware or any other forms of intrusion. We are not obliged to provide Data & Internet Services to you if the physical infrastructure of your premises or site does not pass service qualification by our Supplier or if it is found to be unsuitable as a result of a feasibility study.
2.5 . You agree to receive the Data & Internet Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA. The Minimum Term commences on the date we activate your Data & Internet Services.
2.6 . We will use reasonable endeavours to meet the response target where Service Level Agreements are advertised and/or advised by us.
2.7 . We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available.
2.8 . If you are receiving Data & Internet Services, you agree to comply with our Fair Use Policy.
2.9 . Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us subject to the terms of this SFOA. The charges applicable to the Data & Internet Services are specified in the Critical Information Summary. The Minimum Monthly Spend is payable in advance. In addition, you may be charged in arrears for your usage of the Data & Internet Services in accordance with the charges specified in your Application and/or the Critical Information Summary. Your usage of the Data & Internet Services will be calculated based on the data uploaded and downloaded, unless your Application states otherwise. The first and last month’s Minimum Monthly Spend will be pro-rated based on the number of days of service supply in the relevant month. We may vary any charges for the Data & Internet Services in accordance with this SFOA. You may have an ongoing contract with your current Supplier and you acknowledge and agree that you may be required to make payment of cancellation and/or termination fees to your current Supplier for any data services you receive from them. We are not obligated to advise or act on your behalf in regards to cancelling your existing service with your current Supplier.
Appears in 1 contract
Samples: Standard Form of Agreement
PROVISION OF DATA & INTERNET SERVICES. 2.1 34.1 We will provide the Data & Internet Services to you, as specified in your Application, when your services accounts are transferred from your current Supplier to us and upon (the later of) completion of installation of any necessary Equipment equipment and any other arrangements with another Supplier for the provision of the Data & Internet Services have been completedcompleted or when your account with us has been established.
2.2 34.2 We will provide the required Data & Internet Services and its coverage subject to availability, geographical and technical capability, lack of capacity and faults in other telecommunications networks to which the Data & Internet Service is connected. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with Data & Internet Services where capacity, geography or technical capability, affect the application or installation of the Service to your premises. Certain For certain Data & Internet Services, coverage may only be available in selected metropolitan and regional areas
34.3 We will endeavour to connect Your Internet & Data Services as soon as we can, but cannot guarantee availability or date of commencement.
2.3 34.4 We do not warrant that the Data & Internet Services will be free of interruption, delays or faults. You acknowledge and agree:
(a) 34.4.1 that certain Data & Internet Service is not suitable for (and is not supplied for the purpose of) supporting any application which needs continuous fault free service; and
(b) 34.4.2 that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes.
2.4 34.5 We are not obliged to provide Data & Internet Services to you if the physical infrastructure of your premises or site does not pass service qualification by our Supplier or if it is found to be unsuitable as a result of a feasibility study.
2.5 34.6 You agree to receive that we may not supply a 'standard telephone service' (for the purposes of the Act) under this Part B with the internet access component and as such the Data & Internet Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA. The Minimum Term commences on the date we activate your Data & Internet Services.
2.6 We will use reasonable endeavours to meet the response target where Service Level Agreements are advertised and/or advised by us.
2.7 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available.
2.8 If you are receiving Data & Internet Services, you agree to comply with our Fair Use Policy.
2.9 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us not subject to the terms of this SFOACustomer Service guarantee standard administered by the ACMA.
Appears in 1 contract
Samples: Standard Form of Agreement