PROVISION OF MANAGED SERVICES Sample Clauses

PROVISION OF MANAGED SERVICES. Kineo’s Managed Services for the Kineo Talent Experience Platform includes the latest core Totara release along with a range of additional features developed and maintained by Kineo and offered as the Kineo Talent Experience Platform. Kineo’s Managed Services for the Kineo Talent Experience Platform has been designed to rapidly mature your organisation’s Learning and Development (L&D) capability to meet both business needs and learner expectations. Kineo will provide the Managed Services to the Customer and Kineo may modify the Managed Services from time to time (e.g., change server or deployed LMS version) provided that the functionality and responsiveness of the Managed Services for Customer are not materially adversely affected. For the avoidance of doubt, Web Application is not licensed or sold to Customer, and Kineo will not provide a copy of The Web Application to Customer. The Kineo Managed Services licence is provisioned under an Enterprise Platforms SaaS based managed service for the Kineo Talent Experience Platform and includes implementation, hosting, support, monitoring, security patches, upgrades/new version releases, Kineo Bolt-On/Plug-ins and/or Kineo contracted third party software.
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PROVISION OF MANAGED SERVICES. Cygilant will (a) make the Managed Services available to Customer pursuant to this Agreement and the applicable Order Forms, and (b) use commercially reasonable efforts to provide Managed Services as defined in the Documentation, except for: (i) planned downtime; and (ii) any unavailability caused by circumstances beyond Cygilant’s reasonable control, including but not limited to, for example, Customer’s network is down, Cygilant is not able to remotely connect to Customer networks, Customer’s nodes or IP addresses under management fail to send data, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor
Sample 1
PROVISION OF MANAGED SERVICES. Subject to the terms of this Agreement, the Company shall provide the Services, Equipment, Software and other Managed Services as set forth in Exhibit A.
Sample 1
PROVISION OF MANAGED SERVICES. The provision by the Provider and use by the Customer of the Managed Services are governed by the Agreement. The Managed Services include a range of hosted unified communication software, applications and services delivered as customised hosted solutions, located either within Provider’s premises on Provider Equipment and/or within Customer’s premises on Customer Equipment . The Multi-Tenanted Managed Services are Managed Services consisting in a mutualised hosting solution located within Provider’s premises on Provider Equipment, operated and controlled by the Provider and include where appropriate configuration, management, monitoring, support and maintenance of the data centres environment, network, system hardware and operating system. The Dedicated Managed Services are Managed Services consisting in a Customer dedicated hosting solution, delivered by the Provider and, hosted either on Customer Equipment within Customer’s premises or on dedicated Provider Equipment within Provider’s premises. Customer shall refer to the relevant Service Definition available from the Provider’s website and by accessing xxxx://xxx.xxxxxxxxxxxxxxx.xxx/services/unified- communication/professional-services.php which are incorporated into this Agreement by this reference. Provider reserves the right to modify, revise, or upgrade the Services, the Service Description and any other documentation related to the Services as Provider feels appropriate from time to time, provided however that, any such modification does not materially adversely affect the quality and availability of the Services. Provider reserves the right, upon reasonable advance notice (where practicable), to suspend the performance of its obligations under the Agreement for the purposes of improving or maintaining the quality of the Services or due to Legal Requirements. For the avoidance of doubt, the Managed Services do not include any other service not explicitly detailed in the Service Definition or the Agreement. Any use of such other services shall be shall be pursuant to Provider’s standard terms and conditions set forth on Provider’s website and may be billed at Provider’s standard rates, at Provider’s sole discretion.
Sample 1

Related to PROVISION OF MANAGED SERVICES

  • Provision of Services (a) The HSP will provide the Services in accordance with, and otherwise comply with: (1) the terms of this Agreement; (2) Applicable Law; and

  • Provision of Access Subject to the terms of this Agreement, Flock hereby grants to Agency a non-exclusive, non-transferable right to access the features and functions of the Services via the Web Interface during the Term, solely for the Authorized End Users. The Footage will be available for Agency’s designated administrator, listed on the Order Form, and any Authorized End Users to access and download via the Web Interface for thirty (30) days. Authorized End Users will be required to sign up for an account and select a password and username (“User ID”). Flock will also provide Agency with the Documentation to be used in accessing and using the Services. Agency shall be responsible for all acts and omissions of Authorized End Users, and any act or omission by an Authorized End User which, if undertaken by Agency, would constitute a breach of this Agreement, shall be deemed a breach of this Agreement by Agency. Agency shall undertake reasonable efforts to make all Authorized End Users aware of the provisions of this Agreement as applicable to such Authorized End User’s use of the Services and shall cause Authorized End Users to comply with such provisions. Flock may use the services of one or more third parties to deliver any part of the Services, (such as using a third party to host the Web Interface for cloud storage or a cell phone provider for wireless cellular coverage) which makes the Services available to Agency and Authorized End Users. Warranties provided by said third party service providers are the agency’s sole and exclusive remedy and Xxxxx’s sole and exclusive liability with regard to such third-party services, including without limitation hosting the Web Interface. Agency agrees to comply with any acceptable use policies and other terms of any third-party service provider that are provided or otherwise made available to Agency from time to time.

  • Provision of the Services The Supplier shall provide the Services during the Agreement Period in accordance with the Client’s requirements as set out in the Specification and the terms of the Agreement. The Client shall have the power to inspect and examine the performance of the Services at any reasonable time. If the Client informs the Supplier that the Client considers that any part of the Services do not meet the requirements of the Agreement or differ in any way from those requirements, and this is other than as a result of Default on the part of the Client, the Supplier shall at its own expense re-schedule and perform the work correctly within such reasonable time as may be specified by the Client without prejudice to the Client’s other rights arising from any breach of the Agreement. If the defect is not remedied within a reasonable time the Client may seek alternative remedies to be funded by the Supplier. Timely supply of the Services shall be of the essence of the Contract, including in relation to commencing the supply of the Services within the time agreed or on a specified date. Without prejudice to any other rights and remedies the Client may have pursuant to the Agreement, the Supplier shall reimburse the Client for all reasonable costs incurred by the Client which have arisen as a direct consequence of the Supplier’s delay in the performance of the Agreement which the Supplier has failed to remedy after being given reasonable notice by the Client. The Supplier acknowledges that it: has sufficient information about the Client and the Specification and that it has made all appropriate and necessary enquires to enable it to perform the Services in accordance with the Agreement; shall neither be entitled to any additional payment nor excused from any obligation or liability under the Agreement due to any misinterpretation or misunderstanding by the Supplier of any fact relating to the Specification or otherwise to the Agreement; and shall comply with all lawful and reasonable directions of the Client relating to its performance of the Services. The Services include assisting other suppliers providing services to the Client or any other member of the Client’s Group at no additional cost to the Client to the extent that such assistance or management of other suppliers is as described in, contemplated by or reasonably to be inferred from the Services or the nature or manner of the supply thereof. Notwithstanding the above, the Supplier shall, where directed by the Client, provide at no cost all reasonable assistance, information and co-operation to any other third party with which any member of the Client’s Group has a relationship subject to the signature of confidentiality agreements between the Supplier and those third parties.

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