Environments. Kineo shall not provide any Services levels to UAT environments
a) Kineo shall provide the Customer with one Production environment and one UAT environment as standard. Customer’s UAT site and usage is included under the Managed Services Fee.
b) The UAT environment will be used to facilitate Upgrades, Bolt-On / Plug-ins development and bug fixing and testing configurations before moving these to production.
c) The Customer shall not use any UAT environment for any live User data, or production activity.
d) Kineo shall provide the Customer with Sandbox sites on an as-needed basis; Sandbox sites shall not be available to the Customer on a continuous basis. If the production data needs to be transferred to a UAT environment for the Customer to sign-off a fix this shall only be performed upon the written confirmation of the Customer. Kineo shall exclude data that is not related to the fix being applied
Environments. The Parties will check the cell in Table 1 below for a particular Product if Silver Spring is to install that Software module in the specified environment. Silver Spring will provide Application Management services as described in Task 4 of this SOW, for each environment for the term listed in Table 1. The term is further described in the next section of this Attachment. Environments: Env’t / Application Management and DA Communication Network Management Term** Production *** *** *** Other, if any: *** *** *** * SOW S.D.= SOW signature date, which is the date of last signature of this SOW. Numbers shown reflect the time Silver Spring requires to set up environments, since work will only start after this SOW’s execution. ** Solution Services begins upon the accessibility of the environment by ComEd, and may be renewed or terminated at the end of the term noted (see next section for xxxxxx description). The term should be noted with an estimated term (e.g., “est. 12” for a one-year term) for temporary environments.
Environments. The U.S. signatories will provide to the foreign signatories, as part of the LV-to- Spacecraft Interface Control Document, the Loads/Shock/Vibration/Acoustic Environmental inputs for the spacecraft. The environments as specified in the LV- to-Spacecraft IRD will be used as the baseline for the spacecraft design. Any updates of LV environments will be coordinated with NSPO in a timely manner to assure the spacecraft design is not affected.
Environments corrections. Concerns and complaints, which remain unresolved after committee recommen- dations have been issued, will be referred directly to the chief operating officer who, within 30 duty days of receiving a complaint, shall investigate and render a final and binding decision.
c. Health and safety complaints shall not be subject to the grievance procedure in Article 5. Unit members are not precluded from exercising any rights they may have under federal and state laws to seek outside review of alleged violations, and are encouraged to inform the school system when exercising such rights.
4. The parties agree that Federal and State Occupational Safety and Health Laws will be adhered to.
Environments. (a) The Supplier shall create and maintain the following environments:
(i) a Production Environment on Servers other than the DR Servers, and on the DR Servers:
(ii) a Test Environment; and
(iii) a DR Environment. Part 3 – Consultancy Services
Environments. As part of the project, Tyler and the City will establish the following environments. All hardware specifications, requirements, and required staffing will support development of all listed environments. Testing Training Production/Live
Environments. SAP Shall provide one development, one test, and one production environment for the Cloud Services currently referred to as SAP SuccessFactors Environment (Employee Central and Employee Central Payroll)
Environments. 2.1. Kineo shall provide the Client with one Production environment and one Sandbox environment as standard.
2.2. If the Client has a Bolt-on added to the Service, Kineo shall provide a UAT environment to facilitate development, bug fixing and testing.
2.3. The Client shall not use any Sandbox or UAT environment for any live User data, or production activity.
2.4. The Client’s Sandbox site usage shall be included within the service allowances set out in section 1 above.
2.5. Kineo shall provide the Client with UAT sites on an as-needed basis; UAT sites shall not be available to the Client on a continuous basis.
2.6. In the event that production data needs to be transferred to a UAT environment for the Client to sign-off a fix this shall only be performed upon the written confirmation of the Client. Kineo shall exclude data that is not related to the fix being applied
2.7. Kineo shall not provide any Services levels to UAT environments.
2.8. Unless otherwise agreed between the Parties in a SOW, Kineo expressly prohibits the use of the Learning Management System to store or process personal data for different legal entities and/or data controllers. Any such multi-tenancy or reseller arrangements will be deemed a material breach of the Agreement which cannot be remedied, enabling Kineo to suspend or terminate the Service in accordance with the Agreement.
Environments. (a) ISONAS will provide Hosting Services for the number of Production Environments as set forth in an Order Form.
(b) Uptime availability requirements as defined below will only apply to Production Environments.
Environments. 1. Critical Service Level requirements as defined below will only apply to production environments.
