Provisioning and Installation. 36.4.1. Electronic Interfaces for the exchange of ordering information will be adopted and made available to CLEC in accordance with CenturyLink operating procedures. 36.4.2. CLEC and CenturyLink may order Primary Local Carrier (“PLC”) and PIC records changes using the same order process and on a unified order (the “LSR”). 36.4.3. A general Letter of Agency (“LOA”) initiated by CLEC or CenturyLink will be required to process a PLC or PIC change order. No LOA signed by the end-user will be required to process a PLC or PIC change ordered by CLEC or CenturyLink. CLEC and CenturyLink agree that PLC and PIC change orders will be supported with appropriate documentation and verification as required by FCC and Commission rules. In the event of a subscriber complaint of an unauthorized PLC record change where the Party that ordered such change is unable to produce appropriate documentation and verification as required by FCC and Commission rules, or, if there are no rules applicable to PLC record changes, then such rules as are applicable to changes in long distance carriers of record shall apply, such Party shall be liable to pay and shall pay all nonrecurring charges associated with reestablishing the subscriber’s local service with the original local carrier as well as an Unauthorized Local Service Provider Change Charge as detailed in the applicable State Local Access Tariff and any other appropriate charges required by Applicable Rules. 36.4.4. Each Party will provide the other, if requested, as agent of the end-user customer, at the time of the PLC order, current “As Is” pre-ordering/ordering information relative to the end-user consisting of local features, products, services, elements, combinations. Each Party is responsible for ordering the Telecommunications Services desired by the end-user customer. 36.4.5. CenturyLink shall provide CLEC the ability to obtain telephone numbers, including vanity numbers from CenturyLink where CenturyLink offers these services to its end users, and to assign these numbers with the CLEC customer. Reservation and aging of numbers remain the responsibility of CenturyLink. CLEC shall pay CenturyLink the reasonable administrative costs of this function, and the monthly recurring charges listed in the appropriate State Local Access Tariff. 36.4.6. CenturyLink shall provide CLEC the ability to order all available features on its switches at Parity with what CenturyLink offers to its own end user customers (e.g., call blocking of 900 and 976 calls by line or trunk). 36.4.7. CenturyLink will direct customer to CLEC for requests changing their CLEC service. CenturyLink shall process all PIC changes provided by CLEC on behalf of IXCs. If PIC changes are received by CenturyLink directly from IXCs, CenturyLink shall reject the PIC change back to the IXC with the OCN of CLEC in the appropriate field of the industry standard CARE record.
Appears in 6 contracts
Samples: Master Resale Agreement, Master Resale Agreement, Master Resale Agreement
Provisioning and Installation. 36.4.1. Electronic Interfaces for the exchange of ordering information will be adopted and made available to CLEC in accordance with CenturyLink Embarq operating procedures.
36.4.2. CLEC and CenturyLink Embarq may order Primary Local Carrier (“PLC”) and PIC records changes using the same order process and on a unified order (the “LSR”).
36.4.3. A general Letter of Agency (“LOA”) initiated by CLEC or CenturyLink Embarq will be required to process a PLC or PIC change order. No LOA signed by the end-user will be required to process a PLC or PIC change ordered by CLEC or CenturyLinkEmbarq. CLEC and CenturyLink Embarq agree that PLC and PIC change orders will be supported with appropriate documentation and verification as required by FCC and Commission rules. In the event of a subscriber complaint of an unauthorized PLC record change where the Party that ordered such change is unable to produce appropriate documentation and verification as required by FCC and Commission rules, or, if there are no rules applicable to PLC record changes, then such rules as are applicable to changes in long distance carriers of record shall apply, such Party shall be liable to pay and shall pay all nonrecurring charges associated with reestablishing the subscriber’s local service with the original local carrier as well as an Unauthorized Local Service Provider Change Charge as detailed in the applicable State Local Access Tariff and any other appropriate charges required by Applicable Rules.
36.4.4. Each Party will provide the other, if requested, as agent of the end-user customer, at the time of the PLC order, current “As Is” pre-ordering/ordering information relative to the end-user consisting of local features, products, services, elements, combinations. Each Party is responsible for ordering the Telecommunications Services desired by the end-user customer.
36.4.5. CenturyLink Embarq shall provide CLEC the ability to obtain telephone numbers, including vanity numbers from CenturyLink Embarq where CenturyLink Embarq offers these services to its end users, and to assign these numbers with the CLEC customer. Reservation and aging of numbers remain the responsibility of CenturyLinkEmbarq. CLEC shall pay CenturyLink Embarq the reasonable administrative costs of this function, and the monthly recurring charges listed in the appropriate State Local Access Tariff.
36.4.6. CenturyLink Embarq shall provide CLEC the ability to order all available features on its switches at Parity with what CenturyLink Embarq offers to its own end user customers (e.g., call blocking of 900 and 976 calls by line or trunk).
36.4.7. CenturyLink Embarq will direct customer to CLEC for requests changing their CLEC service. CenturyLink Embarq shall process all PIC changes provided by CLEC on behalf of IXCs. If PIC changes are received by CenturyLink Embarq directly from IXCs, CenturyLink Embarq shall reject the PIC change back to the IXC with the OCN of CLEC in the appropriate field of the industry standard CARE record.
Appears in 6 contracts
Samples: Master Resale Agreement, Master Resale Agreement, Master Resale Agreement
Provisioning and Installation. 36.4.135.4.1. Electronic Interfaces for the exchange of ordering information will be adopted and made available to CLEC in accordance with CenturyLink Sprint operating procedures.
36.4.235.4.2. CLEC and CenturyLink Sprint may order Primary Local Carrier (“PLC”) and PIC records changes using the same order process and on a unified order (the “LSR”).
36.4.335.4.3. A general Letter of Agency (“LOA”) initiated by CLEC or CenturyLink Sprint will be required to process a PLC or PIC change order. No LOA signed by the end-user will be required to process a PLC or PIC change ordered by CLEC or CenturyLinkSprint. CLEC and CenturyLink Sprint agree that PLC and PIC change orders will be supported with appropriate documentation and verification as required by FCC and Commission rules. In the event of a subscriber complaint of an unauthorized PLC record change where the Party that ordered such change is unable to produce appropriate documentation and verification as required by FCC and Commission rules, or, if there are no rules applicable to PLC record changes, then such rules as are applicable to changes in long distance carriers of record shall apply, such Party shall be liable to pay and shall pay all nonrecurring charges associated with reestablishing the subscriber’s local service with the original local carrier as well as an Unauthorized Local Service Provider Change Charge as detailed in the applicable State Local Access Tariff and any other appropriate charges required by Applicable Rules.
36.4.435.4.4. Each Party will provide the other, if requested, as agent of the end-user customer, at the time of the PLC order, current “As Is” pre-pre- ordering/ordering information relative to the end-user consisting of local features, products, services, elements, combinations. Each Party is responsible for ordering the Telecommunications Services desired by the end-user customer.
36.4.535.4.5. CenturyLink Sprint shall provide CLEC the ability to obtain telephone numbers, including vanity numbers from CenturyLink Sprint where CenturyLink Sprint offers these services to its end users, and to assign these numbers with the CLEC customer. Reservation and aging of numbers remain the responsibility of CenturyLinkSprint. CLEC shall pay CenturyLink Sprint the reasonable administrative costs of this function, and the monthly recurring charges listed in the appropriate State Local Access Tariff.
36.4.635.4.6. CenturyLink Sprint shall provide CLEC the ability to order all available features on its switches at Parity parity with what CenturyLink Sprint offers to its own end user customers (e.g., call blocking of 900 and 976 calls by line or trunk).
36.4.735.4.7. CenturyLink Sprint will direct customer to CLEC for requests changing their CLEC service. CenturyLink Sprint shall process all PIC changes provided by CLEC on behalf of IXCs. If PIC changes are received by CenturyLink Sprint directly from IXCs, CenturyLink Sprint shall reject the PIC change back to the IXC with the OCN of CLEC in the appropriate field of the industry standard CARE record.
Appears in 2 contracts
Provisioning and Installation. 36.4.11. Electronic Interfaces for the exchange of ordering information will be adopted and made available to CLEC in accordance with CenturyLink operating proceduresthe provisions of Exhibit 2.
36.4.22. CLEC Carrier and CenturyLink Sprint may order PLC and Primary Local Interexchange Carrier (“PLC”"PIC") and PIC records record changes using the same order process and on a unified order (the “"LSR”").
36.4.33. A general Letter of Agency (“"LOA”") initiated by CLEC Carrier or CenturyLink Sprint will be required to process a PLC or PIC change order. No LOA signed by the end-user will be required to process a PLC or PIC change ordered by CLEC Carrier or CenturyLinkSprint. CLEC Carrier and CenturyLink Sprint agree that PLC and PIC change orders will be supported with appropriate documentation and verification as required by FCC and Commission rules. In the event of a subscriber complaint of an unauthorized PLC record change where the Party that ordered such change is unable to produce appropriate documentation and verification as required by FCC and Commission rules, rules (or, if there are no rules applicable to PLC record changes, then such rules as are applicable to changes in long distance carriers of record shall applyrecord), such Party shall be liable to pay and shall pay all nonrecurring charges associated with reestablishing the subscriber’s 's local service with the original local carrier as well as an Unauthorized Local Service Provider Change Charge as detailed in the applicable State Local Access Tariff and any other appropriate charges required by Applicable Rules.carrier
36.4.44. Each Party will provide the other, if requested, as agent of the end-user customer, at the time of the PLC order, current “"As Is” " pre-ordering/ordering information relative to the end-user consisting of local features, products, services, elements, combinations, and any customer status qualifying the customer for a special service (e.g., DA exempt, lifeline, etc.) provided by the Party to that end-user. Each Party is responsible for ordering the Telecommunications Services desired by the end-user customer.
36.4.55. CenturyLink Until such time as numbering is administered by a third party, Sprint shall provide CLEC Carrier the ability to obtain telephone numbers, including vanity numbers from CenturyLink where CenturyLink offers these services to its end usersSprint, and to assign these numbers with the CLEC Carrier customer. This includes vanity numbers. Reservation and aging of numbers remain the responsibility of CenturyLinkSprint. CLEC Carrier shall pay CenturyLink Sprint the reasonable administrative costs of this function, and the monthly recurring charges listed in the appropriate State Local Access Tariff.
36.4.6. CenturyLink shall provide CLEC the ability to order all available features on its switches at Parity with what CenturyLink offers to its own end user customers (e.g., call blocking of 900 and 976 calls by line or trunk).
36.4.7. CenturyLink will direct customer to CLEC for requests changing their CLEC service. CenturyLink shall process all PIC changes provided by CLEC on behalf of IXCs. If PIC changes are received by CenturyLink directly from IXCs, CenturyLink shall reject the PIC change back to the IXC with the OCN of CLEC in the appropriate field of the industry standard CARE record.
Appears in 1 contract
Samples: Master Resale Agreement (Advanced Communications Group Inc/De/)
Provisioning and Installation. 36.4.1. Electronic Interfaces for the exchange of ordering information will be adopted and made available to CLEC in accordance with CenturyLink Embarq operating procedures.
36.4.2. CLEC and CenturyLink Embarq may order Primary Local Carrier (“PLC”) and PIC records changes using the same order process and on a unified order (the “LSR”).
36.4.3. A general Letter of Agency (“LOA”) initiated by CLEC or CenturyLink Embarq will be required to process a PLC or PIC change order. No LOA signed by the end-user will be required to process a PLC or PIC change ordered by CLEC or CenturyLinkEmbarq. CLEC and CenturyLink Embarq agree that PLC and PIC change orders will be supported with appropriate documentation and verification as required by FCC and Commission rules. In the event of a subscriber complaint of an unauthorized PLC record change where the Party that ordered such change is unable to produce appropriate documentation and verification as required by FCC and Commission rules, or, if there are no rules applicable to PLC record changes, then such rules as are applicable to changes in long distance carriers of record shall apply, such Party shall be liable to pay and shall pay all nonrecurring charges associated with reestablishing the subscriber’s local service with the original local carrier as well as an Unauthorized Local Service Provider Change Charge as detailed in the applicable State Local Access Tariff and any other appropriate charges required by Applicable Rules.Rules.
36.4.4. Each Party will provide the other, if requested, as agent of the end-user customer, at the time of the PLC order, current “As Is” pre-ordering/ordering information relative to the end-user consisting of local features, products, services, elements, combinations. Each Party is responsible for ordering the Telecommunications Services desired by the end-user customer.
36.4.5. CenturyLink Embarq shall provide CLEC the ability to obtain telephone numbers, including vanity numbers from CenturyLink Embarq where CenturyLink Embarq offers these services to its end users, and to assign these numbers with the CLEC customer. Reservation and aging of numbers remain the responsibility of CenturyLinkEmbarq. CLEC shall pay CenturyLink Embarq the reasonable administrative costs of this function, and the monthly recurring charges listed in the appropriate State Local Access Tariff.
36.4.6. CenturyLink Embarq shall provide CLEC the ability to order all available features on its switches at Parity with what CenturyLink Embarq offers to its own end user customers (e.g., call blocking of 900 and 976 calls by line or trunk).
36.4.7. CenturyLink Embarq will direct customer to CLEC for requests changing their CLEC service. CenturyLink Embarq shall process all PIC changes provided by CLEC on behalf of IXCs. If PIC changes are received by CenturyLink Embarq directly from IXCs, CenturyLink Embarq shall reject the PIC change back to the IXC with the OCN of CLEC in the appropriate field of the industry standard CARE record.
Appears in 1 contract
Samples: Master Resale Agreement
Provisioning and Installation. 36.4.135.4.1. Electronic Interfaces for the exchange of ordering information will be adopted and made available to CLEC in accordance with CenturyLink Sprint operating procedures.
36.4.235.4.2. CLEC and CenturyLink Sprint may order Primary Local Carrier (“PLC”) and PIC records changes using the same order process and on a unified order (the “LSR”).
36.4.335.4.3. A general Letter of Agency (“LOA”) initiated by CLEC or CenturyLink Sprint will be required to process a PLC or PIC change order. No LOA signed by the end-user will be required to process a PLC or PIC change ordered by CLEC or CenturyLinkSprint. CLEC and CenturyLink Sprint agree that PLC and PIC change orders will be supported with appropriate documentation and verification as required by FCC and Commission rules. In the event of a subscriber complaint of an unauthorized PLC record change where the Party that ordered such change is unable to produce appropriate documentation and verification as required by FCC and Commission rules, or, if there are no rules applicable to PLC record changes, then such rules as are applicable to changes in long distance carriers of record shall apply, such Party shall be liable to pay and shall pay all nonrecurring charges associated with reestablishing the subscriber’s local service with the original local carrier as well as an Unauthorized Local Service Provider Change Charge as detailed in the applicable State Local Access Tariff and any other appropriate charges required by Applicable Rules.
36.4.435.4.4. Each Party will provide the other, if requested, as agent of the end-user customer, at the time of the PLC order, current “As Is” pre-ordering/ordering information relative to the end-user consisting of local features, products, services, elements, combinations. Each Party is responsible for ordering the Telecommunications Services desired by the end-user customer.
36.4.535.4.5. CenturyLink Sprint shall provide CLEC the ability to obtain telephone numbers, including vanity numbers from CenturyLink Sprint where CenturyLink Sprint offers these services to its end users, and to assign these numbers with the CLEC customer. Reservation and aging of numbers remain the responsibility of CenturyLinkSprint. CLEC shall pay CenturyLink Sprint the reasonable administrative costs of this function, and the monthly recurring charges listed in the appropriate State Local Access Tariff.
36.4.635.4.6. CenturyLink Sprint shall provide CLEC the ability to order all available features on its switches at Parity parity with what CenturyLink Sprint offers to its own end user customers (e.g., call blocking of 900 and 976 calls by line or trunk).
36.4.735.4.7. CenturyLink Sprint will direct customer to CLEC for requests changing their CLEC service. CenturyLink Sprint shall process all PIC changes provided by CLEC on behalf of IXCs. If PIC changes are received by CenturyLink Sprint directly from IXCs, CenturyLink Sprint shall reject the PIC change back to the IXC with the OCN of CLEC in the appropriate field of the industry standard CARE record.
00. Xxxxxxx Maintenance and Management
Appears in 1 contract
Samples: Master Resale Agreement