Common use of PUBLIC POLICY PARTICIPATION PROCEDURE Clause in Contracts

PUBLIC POLICY PARTICIPATION PROCEDURE. This procedure enables Members to participate in es- tablishing the public policy of Blue Shield of Cali- fornia. It is not to be used as a substitute for the griev- ance procedure, complaints, inquiries or requests for information. Public policy means acts performed by a plan or its employees and staff to assure the comfort, dignity, and convenience of Members who rely on the plan’s facilities to provide health care services to them, their families, and the public (California Health and Safety Code, §1369). At least one third of the Board of Directors of Blue Shield of California is comprised of Subscribers who are not Employees, providers, subcontractors or group contract brokers and who do not have xxxxx- cial interests in Blue Shield. The names of the mem- bers of the Board of Directors may be obtained from: Sr. Manager, Regulatory Filings Blue Shield of California 00 Xxxxx Xxxxxx San Francisco, CA 94105 Phone: 0-000-000-0000 Please follow the following procedure:

PUBLIC POLICY PARTICIPATION PROCEDURE. This procedure enables Members to participate in es- tablishing the public policy of Blue Shield of Cali- fornia. It is not to be used as a substitute for the griev- ance procedure, complaints, inquiries or requests for information. Public policy means acts performed by a plan or its employees and staff to assure the comfort, dignity, and convenience of Members who rely on the plan’s facilities to provide health care services to them, their families, and the public (California Health and Safety Code, §1369). At least one third of the Board of Directors of Blue Shield of California is comprised of Subscribers who are not Employees, providers, subcontractors or group contract brokers and who do not have xxxxx- cial interests in Blue Shield. The names of the mem- bers of the Board of Directors may be obtained from: Sr. Manager, Regulatory Filings Blue Shield of California 00 Xxxxx 000 00xx Xxxxxx San FranciscoXxxxxxx, CA 94105 XX 00000 Phone: 0-000-000-0000 Please follow the following procedure:

PUBLIC POLICY PARTICIPATION PROCEDURE. This procedure enables Members to participate in es- tablishing establishing the public policy of Blue Shield of Cali- forniaShield. It is not to be used as a substitute for the griev- ance proceduregrievance pro- cedure, complaints, inquiries or requests for informationinfor- mation. Public policy means acts performed by a plan or its employees and staff to assure the comfort, dignity, and convenience of Members patients who rely on the plan’s facilities to provide health care services to them, their families, and the public (California Health and Safety Code, §1369). At least one third of the Board of Directors of Blue Shield of California is comprised of Subscribers who are not Employeesemployees, providers, subcontractors or group contract brokers and who do not have xxxxx- cial interests financial in- terests in Blue Shield. The names of the mem- bers members of the Board of Directors may be obtained from: Sr. Manager, Regulatory Filings Blue Shield of California 00 Xxxxx Xxxxxx San Francisco, CA 94105 Phone: 0-000-000-0000 Please follow the following procedure:

PUBLIC POLICY PARTICIPATION PROCEDURE. This procedure enables Members to participate in es- tablishing the public policy of Blue Shield of Cali- fornia. It is not to be used as a substitute for the griev- ance procedure, complaints, inquiries or requests for information. Public policy means acts performed by a plan or its employees and staff to assure the comfort, dignity, and convenience of Members who rely on the plan’s facilities to provide health care services to them, their families, and the public (California Health and Safety Code, §1369). At least one third of the Board of Directors of Blue Shield of California is comprised of Subscribers who are not Employees, providers, subcontractors or group contract brokers and who do not have xxxxx- cial interests in Blue Shield. The names of the mem- bers of the Board of Directors may be obtained from: Sr. Manager, Regulatory Filings Blue Shield of California 00 Xxxxx 000 00xx Xxxxxx San FranciscoOakland, CA 94105 94607 Phone: 0-000-000-0000 Please follow the following procedure: