Common use of PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA Clause in Contracts

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA. We collect, use, hold and share where necessary, information for the following purposes: • to deal with the service that you requested and to allow us to be able to communicate, and provide services appropriate to your needs and to monitor our performance in responding to your request • to ensure we meet our legal obligations • to prevent and detect fraud or crime • to process financial transactions including grants, payments, benefits and invoices involving us or when we are acting on behalf of other government bodies • to conduct research and surveys and to allow for the statistical analysis of data so we can plan the provision of services • where necessary to protect individuals from harm or injury • where you have consented to the processing • where otherwise permitted under Data Protection legislation It applies to information we collect about: • Service provision; • Visitors to our websites; • Use of cookies; • People who contact us via social media; • People who call us; • People who email us; • People who make a complaint to us; • Your rights; • Complaints and queries; • Disclosure of personal information • Access to personal information We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. To register you as a new customer (a) Identity (b) Contact (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) If you register for a newsletter (a) Identity (b) Contact (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) To enable you to provide information to complete any application for our services (a) Identity (b) Contact (c) Profile (d) Personal credit check where a company credit check cannot be obtained (e) Anonymised ethnicity, age and disability (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) (b) Necessary to comply with a legal obligation (c) Necessary to comply with a legal obligation To enable you to complete a survey (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To use data analytics to improve our website, services, marketing, customer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) To make suggestions and recommendations to you about services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate interests (to develop our products/services and grow our business)

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA. We collect, use, hold and share where necessary, information for the following purposes: •  to deal with the service that you requested and to allow us to be able to communicate, and provide services appropriate to your needs and to monitor our performance in responding to your request •  to ensure we meet our legal obligations •  to prevent and detect fraud or crime •  to process financial transactions including grants, payments, benefits and invoices involving us or when we are acting on behalf of other government bodies •  to conduct research and surveys and to allow for the statistical analysis of data so we can plan the provision of services •  where necessary to protect individuals from harm or injury •  where you have consented to the processing •  where otherwise permitted under Data Protection legislation It applies to information we collect about: •  Service provision; •  Visitors to our websites; •  Use of cookies; •  People who contact us via social media; •  People who call us; •  People who email us; •  People who make a complaint to us; •  Your rights; •  Complaints and queries; •  Disclosure of personal information •  Access to personal information We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. To register you as a new customer (a) Identity (b) Contact (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) If you register for a newsletter (a) Identity (b) Contact (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) To enable you to provide information to complete any application for our services (a) Identity (b) Contact (c) Profile (d) Personal credit check where a company credit check cannot be obtained (e) Anonymised ethnicity, age and disability (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) (b) Necessary to comply with a legal obligation (c) Necessary to comply with a legal obligation To enable you to complete a survey (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To use data analytics to improve our website, services, marketing, customer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) To make suggestions and recommendations to you about services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate interests (to develop our products/services and grow our business)

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA. We collect, use, hold and share where necessary, information for the following purposes: • to deal with the service that you requested and to allow us to be able to communicate, and provide services appropriate to your needs and to monitor our performance in responding to your request • to ensure we meet our legal obligations • to prevent and detect fraud or crime • to process financial transactions including grants, payments, benefits and invoices involving us or when we are acting on behalf of other government bodies • to conduct research and surveys and to allow for the statistical analysis of data so we can plan the provision of services • where necessary to protect individuals from harm or injury • where you have consented to the processing • where otherwise permitted under Data Protection legislation It applies to information we collect about: • Service provision; • Visitors to our websites; • Use of cookies; • People who contact us via social media; • People who call us; • People who email us; • People who make a complaint to us; • Your rights; • Complaints and queries; • Disclosure of personal information • Access to personal information We have set out below, in a table format, a description of all the ways we plan to use your personal dataPersonal Data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. To register Note that we may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are using your data. Contact us at xxxxxxxx@xxxxxxxx.xxx if you as a new customer need details about the specific legal ground we are relying on to process your Personal Data where more than one ground has been set out in the table below. PURPOSE/ACTIVITY TYPE OF DATA LAWFUL BASIS FOR PROCESSING INCLUDING BASIS OF LEGITIMATE INTEREST For the purposes of your subscription and the (a) Identity (b) Contact (a) Performance of a contract our agreement with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) If you register for a newsletter (a) Identity (b) Contact (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) To enable you to provide information to complete any application for our services carry out Services (a) Identity (b) Contact (c) Profile (d) Personal credit check where a company credit check cannot be obtained (e) Anonymised ethnicity, age Marketing and disability (a) Communications Performance of a contract our agreement with you To improve and in accordance provide you with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey customer service (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract our agreement with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) (b) Necessary to comply with a legal obligation (c) Necessary to comply with a legal obligation To enable you to complete a survey (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to keep our records updated and to study how customers use our productsSite/services, to develop them and grow our businessServices) To administer and protect maintain our business Site and this website Services (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of provide for the administration and IT services, network security, and to prevent fraud and in the context of a business reorganisation or group restructuring exercisefraud) (b) Necessary to comply with a our legal obligation obligations To contact you (including sending information and updates relating to our Site and Services) (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests (to study how users use our Site and Services, and to develop them) To use data analytics to improve our website, servicesSite and Services, marketing, customer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers users for our products and services, to keep our website Site and Services updated and relevant, to develop our business relevant and to inform our marketing strategy) To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate interests (to develop our products/services Services) (d) Usage (e) Profile To provide a personalized (a) Identity Consent experience, including providing (b) Contact personalized discount offers (c) Profile (d) Xxxxx (e) Marketing and grow our business)Communications (f) Technical

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA. We collect, use, hold and share where necessary, information for the following purposes: • to deal with the service that you requested and to allow us to be able to communicate, and provide services appropriate to your needs and to monitor our performance in responding to your request • to ensure we meet our legal obligations • to prevent and detect fraud or crime • to process financial transactions including grants, payments, benefits and invoices involving us or when we are acting on behalf of other government bodies • to conduct research and surveys and to allow for the statistical analysis of data so we can plan the provision of services • where necessary to protect individuals from harm or injury • where you have consented to the processing • where otherwise permitted under Data Protection legislation It applies to information we collect about: • Service provision; • Visitors to our websites; • Use of cookies; • People who contact us via social media; • People who call us; • People who email us; • People who make a complaint to us; • Your rights; • Complaints and queries; • Disclosure of personal information • Access to personal information We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest To register you as a new customer (a) Identity (b) Contact (a) Performance of a contract with you To process and in accordance with our contractual requirements with UoE deliver your order including: (a) Manage payments, fees and Ultimately MHCLG) charges (b) Necessary for our legitimate interests (Collect and recover money owed to study how customers use our products/services, to develop them and grow our business) If you register for a newsletter (a) Identity (b) Contact (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) To enable you to provide information to complete any application for our services us (a) Identity (b) Contact (c) Profile Financial (d) Personal credit check where a company credit check cannot be obtained Transaction (e) Anonymised ethnicity, age Marketing and disability Communications (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, recover debts due to develop them and grow our businessus) To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to comply with a legal obligation keep our records updated and to study how customers use our products/services) To enable you to partake in a prize draw, competition or complete a survey (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of a contract with you and in accordance with our contractual requirements with UoE (and Ultimately MHCLG) (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications Necessary for our legitimate interests (to develop our products/services and grow our business)