Quality and complaints. 9.1 The Seller guarantees the quality of the delivered items and the materials used for a maximum period of 6 months after delivery, subject to the items being used in a normal, careful way in accordance with the instructions and for the purpose for which they are manufactured. 9.2 The Buyer shall do everything necessary upon delivery to ascertain that what has been delivered agrees with what was ordered by the Buyer. Items that are put into use are deemed to fulfil the agreement. Counterproof lies expressly with the Buyer. 9.3 Where the nature of the items permits and in other cases, complaints about quantities, dimensions, weights, quality and other faults must be submitted to the Seller in writing within 14 days of delivery of the items. 9.4 If a delivered item appears to have an invisible fault that cannot be easily ascertained within 6 months of delivery, a complaint about the fault must be submitted in writing within 14 days of the fault being discovered. 9.5 The Buyer must accept an industry-standard tolerance of 10% on the scope of delivery or any other agreed tolerance. 9.6 Items can only be returned to the Seller if the Seller is in agreement and has approved the shipping method. The items remain at the risk of the Buyer. 9.7 Complaints can never be used to suspend the payment obligations of the Buyer.
Appears in 3 contracts
Samples: General Conditions of Sale, Sales Contracts, Sales Contracts
