Common use of Quality and Maintenance Clause in Contracts

Quality and Maintenance. Standard of Service 4.1 Our Services do not support and are not suitable for: (a) persons requiring priority assistance, a priority customer or a provisional priority customer; or (b) use in circumstances where life-threatening emergencies can occur (e.g. use in police stations, emergency service provider call centres, medical practices and hospitals). 4.2 We endeavour to provide a strong, consistent service, however we cannot, and do not guarantee that your Service will be without occasional fault, error, limitation, fluctuation, interruption or outage. In the event of an issue, we will use best endeavours to identify the cause and rectify any error to restore your Service, however, we cannot be liable for any loss, damage or inconvenience.

Appears in 3 contracts

Samples: Customer Service Agreement, Customer Service Agreement, Customer Service Agreement

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Quality and Maintenance. Standard of Service 4.1 5.1 Our Services do not support and are not suitable for: (a) persons requiring priority assistance, a priority customer or a provisional priority customer; or (b) use in circumstances where life-threatening emergencies can occur (e.g. use in police stations, emergency service provider call centres, medical practices and hospitals). 4.2 5.2 We endeavour to provide a strong, consistent service, however we cannot, and do not guarantee that your Service will be without occasional fault, error, limitation, fluctuation, interruption or outage. In the event of an issue, we will use best endeavours to identify the cause and rectify any error to restore your Service, however, we cannot be liable for any loss, damage or inconvenience.

Appears in 1 contract

Samples: Customer Service Agreement

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