Recoverability SLA Sample Clauses

Recoverability SLA. The Recoverability SLA refers to the integrity of the data being stored on Service. LightEdge guarantees that data backed up by Service shall be recoverable without data corruption. File shall be considered corrupt only if restored file does not substantially match original file. Recoverability SLA shall not apply to files that have not been backed up by Service, customer data or files that have been corrupted on original Server prior to backup by Service, open files that cannot be successfully backed up, data that was backed up as part of a failed backup job or transient data structures such as but not limited to Windows registry files, swap files or Unix device files. Recoverability SLA shall only apply if Customer utilizes agents and best practices recommended by LightEdge. Recoverability SLA shall not apply to SQL, Exchange or other applications not backed up via recommended application agent. Recovery SLA shall not apply to data backed up by 3rd party application or service prior to backup by LightEdge Service. Recovery SLA shall not apply to any data offloaded to external media at the request of customer such as but not limited to tape or external disk drive. Goal Remedy
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Recoverability SLA. The Recov erability SLA refers to the integrity of the data being stored on Serv ice. LightEdge guarantees that data backed up by Service shall be recoverable without data corruption. File shall be considered corrupt only if restored file does not substantially match original file. Recov erability SLA shall not apply to files that hav e not been backed up by Service, Data that has been corrupted on original Serv er prior to backup by Serv ice, open files that cannot be successfully backed up, data that w as backed up as part of a failed backup job or transient data structures such as but not limited to Window s registry files, swap files or Unix dev ice files. Recov erability SLA shall only apply if Customer utilizes Agents and best practices recommended by LightEdge. Recov erability SLA shall not apply to SQL, Ex change or other applications not backed up via recommended application Agent. Recovery SLA shall not apply to data backed up by 3rd party application or serv ice prior to backup by LightEdge Serv ice. Recov ery SLA shall not apply to any data offloaded to ex ternal media at the request of customer such as but not limited to tape or ex ternal disk driv e. Goal Remedy
Sample 1

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