Refunds and non-acceptance. 7.1 If a Merchant agrees to refund all or part of a Transaction for any reason, the Merchant must carry out a refund Transaction that will then be processed by us and the amount credited to your Account. No other method is acceptable. Unless the law provides otherwise, no claim by you against a Merchant may be the subject of a defence or claim against us. 7.2 We cannot be held liable to you (whether or not you make or try to make the Transaction) for: (a) any failure or delay by any other person to accept your Card or Card number; or (b) the way in which any other person communicates such failure or delay or communicates any refusal to authorise a Transaction; or (c) the publication of a refusal of Authorisation of any Transaction. 7.3 Refunds are not treated as payments made to your Account and therefore will not be reflected in the current amount due for settlement. The amount due, which is advised to you, should be settled in the normal way and any refund received will be recognised and taken into account in the Statement following the refund date. The time taken for a refund to be reflected on your Account varies and is dependent on several factors including the Merchant involved.
Appears in 4 contracts
Samples: Credit Card Agreement, Credit Card Agreement, Credit Card Agreement
