Remote Hands Goal. For purpose of the Remote Hands Goal, the duration of a Service Outage shall be deemed to commence upon the initial request for Remote Hands service by Customer and ends when the Remote Hands service has been initiated by LightEdge. Goal Remedy
Appears in 21 contracts
Samples: Hosting Services Virtual Service Agreement, Hosting Service Infrastructure Service Agreement, Hosting Services
Remote Hands Goal. For purpose of the Remote Hands Goal, the duration of a Service Outage shall be deemed to commence upon the initial request for Remote Hands service by Customer and ends when the Remote Hands service has been initiated by LightEdge. Goal RemedyObjective
Appears in 3 contracts
Samples: Hosting Service – Collocation Agreement, Hosting Service – Collocation Agreement, Hosting Service – Collocation Agreement