Remote Services. Remote Support Desk Services will be provided 24x7. Client agrees that Marco may provide Support Desk Services remotely and that Marco may install such software on Client’s personal computers and servers as Xxxxx xxxxx appropriate in its sole discretion for that purpose (“Remote Access Software”). Client agrees to provide Marco with: a) access to Client Equipment; b) Client Information and Access (defined below); and
Appears in 3 contracts
Samples: Managed It Product Agreement, Managed It Product Agreement, Managed It Agreement
Remote Services. Remote Support Desk Services will be provided 24x7. Client agrees that Marco may provide Support Desk Services remotely and that Marco may install such software on Client’s personal computers and servers computers, servers, devices as Xxxxx xxxxx appropriate in its sole discretion for that purpose (“Remote Access Software”). Client agrees to provide Marco with: a) access to Client Equipment; b) Client Information and Access (defined below); andand c) any other items Marco reasonably requests for the installation of the Remote Access Software and for Marco’s remote provision of Support Desk Services to Client.
Appears in 2 contracts
Samples: Product Agreement, Product Agreement