Remotely Monitored Camera Services. Where the Services include a requirement for us to provide Remotely Monitored Camera Services to you: (a) We will deliver and install a solar powered camera at the Premises and remotely monitor the camera during the agreed hours. (b) We will be alerted when motion is detected by a camera. Upon activation, a camera will produce an audible siren and strobe light, and all activations will be recorded. We will assess the situation and, in our discretion, follow a pre- agreed response process with you, which may include: (i) Two-way communication with you or your representative; (ii) Calling NZ Police; (iii) Dispatching a Mobile Patrol Service to the Premises; (iv) Calling your assigned contact person specified in the Temporary Security Services Form (or, where the Agreement arises by way of a quotation or confirmation of request for Services, such quotation or confirmation of request for Services). (c) We will use reasonable endeavours to respond to an alert or an assessed threat in line with ASNZ4421 response timeframes but does not warrant that this is possible in all circumstances and has no liability to you or any third party if the standard is not achieved on any occasion due to any circumstances outside of our reasonable control. (d) We do not warrant that the camera will be free of interruption, loss of functionality, delay or error at all times, or that any fault or failure can be remedied or corrected; however we shall keep you reasonably informed of any actual or potential fault, delay or quality of the camera that becomes known to us, and shall take all reasonable steps in the circumstances to attempt to repair, resume or supply backup or alternative Services as soon as practicable. At your request and cost, we can deploy a Static Guard or provide a Mobile Patrol Service to the Premises until the camera is repaired or replaced. (e) You shall: (i) keep and maintain the camera during the Term of this Agreement at your own cost and expense; (ii) keep the camera in a good state of repair; (iii) pay FIRST Security’s costs for replacement and/or repair of any camera which is damaged, lost or stolen; and (iv) allow FIRST Security to enter the Premises to inspect the condition of the camera, provided that we give you at least 5 Business Days’ notice. (f) Subject to subclause (h), the supplier of the camera shall retain full and absolute ownership of all intellectual and proprietary rights in the camera. (g) First Security shall obtain full rights, title and interest of any footage recorded by the camera. First Security and you will have joint rights to use footage recorded from the camera solely for the following purposes: (i) Crime deterrence and loss prevention; (ii) Health and safety; and (iii) Assisting NZ Police with any criminal investigations. (h) A one-off cost will be incurred on the Commencement Date for installation, de-installation and set-up costs relating to Remotely Monitoring Camera Services. A monthly recurring fee will be incurred for monitoring the camera. (i) Any change to the Premises will incur additional Charges. (j) Any incident assessment, management or response carried out by us will be charged at the rate stated in the Temporary Security Services Form or quotation or confirmation of request for Services. (k) The Charges for the Remotely Monitored Camera Services include a dedicated data connection with up to 300GB per month. Usage above 300GB will be charged at cost. (l) Our obligation and liability to you for a camera shall be to pass on the benefit of any warranty provided or agreed to by the supplier; or to repair or replace (in its sole discretion) for any damage or loss directly caused by FIRST Security. If any warranty investigation fee or partial or full repair or replacement cost is payable it shall be at your cost. (m) You shall keep us indemnified at all times against any loss, damage, injury or third-party claims arising from or relating to the Remotely Monitored Camera Services. (n) You shall give us at least 3 months’ written notice if you wish to terminate any Remotely Monitored Camera Services under the Agreement.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions
Remotely Monitored Camera Services. Where the Services include a requirement for us to provide Remotely Monitored Camera Services to you:
(a) We First Security will deliver and install a solar powered camera at the Premises and remotely monitor the camera during the agreed hours.
(b) We First Security will be alerted when motion is detected by a camera. Upon activation, a camera will produce an audible siren and strobe light, and all activations will be recorded. We First Security will assess the situation and, in our its discretion, follow a pre- pre-agreed response process with you, which may include:
(i) Two-way communication with you or your representativethe persons present;
(ii) Calling NZ Police;
(iii) Dispatching a Mobile Patrol Service to the Premises;
(iv) Calling your assigned contact person specified Operations Contact as detailed in the Temporary Security Services Form (or, where the Agreement arises by way of a quotation or confirmation of request for Services, such quotation or confirmation of request for Services).Section B.
(c) We The parties will meet monthly to review service requirements for Remotely Monitored Camera Services.
(d) First Security may, in its sole discretion, use reasonable endeavours to respond to an alert or an assessed threat in line with ASNZ4421 response timeframes but does not warrant that this is possible in all circumstances and has no liability to you the Customer or any third party if the standard is not achieved on any occasion due to any circumstances outside of our First Security’s reasonable control.
(de) We do First Security does not warrant that the camera will be free of interruption, loss of functionality, delay or error at all times, or that any fault or failure can be remedied or corrected; however we First Security shall keep you the Customer reasonably informed of any actual or potential fault, delay or quality of the camera that becomes known to usFirst Security, and shall take all reasonable steps in the circumstances to attempt to repair, resume or supply backup or alternative Services as soon as practicable. At your request and cost, we can First Security will deploy a Static Guard or provide a Mobile Patrol Service to the Premises relevant site until the camera is repaired or replaced.
(ef) You shall:
(i) keep and maintain the camera during the Term of this Agreement at your own cost and expense;
(ii) keep the camera in a good state of repair;
(iii) pay FIRST First Security’s costs for replacement and/or repair of any camera which is damaged, lost or stolen; and
(iv) allow FIRST First Security to enter the Premises to inspect the condition of the camera, provided that we give First Security gives you at least 5 Business Days’ notice.
(fg) Subject to subclause (hclause 2.9(h), the supplier of the camera shall retain full and absolute ownership of all intellectual and proprietary rights in the camera.
(gh) First Security shall obtain full rights, title and interest of any footage recorded by the camera. First Security and you the Customer will have joint rights to use footage recorded from the camera solely for the following purposes:
(i) Crime deterrence and loss prevention;
(ii) Health and safety; and
(iii) Assisting NZ Police with any criminal investigations.
(hi) A one-off cost will be incurred on the Commencement Date for installation, de-installation and set-up costs relating to Remotely Monitoring Camera Services. A monthly recurring fee will be incurred for monitoring the camera.
(ij) Any change to the Premises will incur additional Charges.
(jk) Any incident assessment, management or response carried out by us First Security will be charged at the Incident Management rate stated in the Temporary Security Services Form Section B (or quotation part thereof), then for each subsequent period (or confirmation of request for Servicespart thereof).
(kl) The Charges for the Remotely Monitored Camera Services include a dedicated data connection with up to 300GB per month. Usage above 300GB will be charged at cost.
(lm) Our First Security's obligation and liability to you the Customer for a camera shall be to pass on the benefit of any warranty provided or agreed to by the supplier; or to repair or replace (in its sole discretion) for any damage or loss directly caused by FIRST First Security. If any warranty investigation fee or partial or full repair or replacement cost is payable it shall be at your the Customer's cost.
(mn) You shall keep us indemnified at all times against any loss, damage, injury or third-party claims arising from or relating to the Remotely Monitored Camera Services.
(n) You shall give us at least 3 months’ written notice if you wish to terminate any Remotely Monitored Camera Services under the Agreement.
Appears in 1 contract
Samples: Security Services Agreement
Remotely Monitored Camera Services. Where the Services include a requirement for us to provide Remotely Monitored Camera Services to you:
(a) We will deliver and install a solar powered camera at the Premises and remotely monitor the camera during the agreed hours.
(b) We will be alerted when motion is detected by a camera. Upon activation, a camera will produce an audible siren and strobe light, and all activations will be recorded. We will assess the situation and, in our discretion, follow a pre- agreed response process with you, which may include:
(i) Two-way communication with you or your representative;
(ii) Calling NZ Police;
(iii) Dispatching a Mobile Patrol Service to the Premises;
(iv) Calling your assigned contact person specified in the Temporary Security Services Form (or, where the Agreement arises by way of a quotation or confirmation of request for Services, such quotation or confirmation of request for Services).
(c) We will use reasonable endeavours to respond to an alert or an assessed threat in line with ASNZ4421 response timeframes but does not warrant that this is possible in all circumstances and has no liability to you or any third party if the standard is not achieved on any occasion due to any circumstances outside of our reasonable control.
(d) We do not warrant that the camera will be free of interruption, loss of functionality, delay or error at all times, or that any fault or failure can be remedied or corrected; however we shall keep you reasonably informed of any actual or potential fault, delay or quality of the camera that becomes known to us, and shall take all reasonable steps in the circumstances to attempt to repair, resume or supply backup or alternative Services as soon as practicable. At your request and cost, we can deploy a Static Guard or provide a Mobile Patrol Service to the Premises until the camera is repaired or replaced.
(e) You shall:
(i) keep and maintain the camera during the Term of this Agreement at your own cost and expense;
(ii) keep the camera in a good state of repair;
(iii) pay FIRST Security’s costs for replacement and/or repair of any camera which is damaged, lost or stolen; and
(iv) allow FIRST Security to enter the Premises to inspect the condition of the camera, provided that we give you at least 5 Business Days’ notice.
(f) Subject to subclause (h), the supplier of the camera shall retain full and absolute ownership of all intellectual and proprietary rights in the camera.
(g) First Security shall obtain full rights, title and interest of any footage recorded by the camera. First Security and you will have joint rights to use footage recorded from the camera solely for the following purposes:
(i) Crime deterrence and loss prevention;
(ii) Health and safety; and
(iii) Assisting NZ Police with any criminal investigations.
(h) A one-off cost will be incurred on the Commencement Date for installation, de-installation and set-up costs relating to Remotely Monitoring Camera Services. A monthly recurring fee will be incurred for monitoring the camera.
(i) Any change to the Premises will incur additional Charges.
(j) Any incident assessment, management or response carried out by us will be charged at the rate stated in the Temporary Security Services Form or quotation or confirmation of request for Services.
(k) The Charges for the Remotely Monitored Camera Services include a dedicated data connection with up to 300GB per month. Usage above 300GB will be charged at cost.
(l) Our obligation and liability to you for a camera shall be to pass on the benefit of any warranty provided or agreed to by the supplier; or to repair or replace (in its sole discretion) for any damage or loss directly caused by FIRST Security. If any warranty investigation fee or partial or full repair or replacement cost is payable it shall be at your cost.
(m) You shall keep us indemnified at all times against any loss, damage, injury or third-party claims arising from or relating to the Remotely Monitored Camera Services.
(n) Where you elect to authorise us to share a live video feed with the New Zealand Police Force during a crime-in- progress incident, there is no warranty that (i) any or all incidents will be viewed by the Police and (ii) such video sharing will prevent all or any breach of security or damage or loss to property or persons.
(o) You shall give us at least 3 months’ written notice if you wish to terminate any Remotely Monitored Camera Services under the Agreement.
Appears in 1 contract
Samples: Terms and Conditions