Repair Guarantee. If the site for a Service is in an urban centre with a population equal to or greater than 10,000 people, OptiComm will repair a CSG Service by the end of the first full Business Day after it receives the report of a Fault from the Customer. If the site for a Service is an urban centre with a population less than 10,000 people OptiComm will repair a CSG Service by the end of the second full Business Day after it receives the report of a Fault from the Customer. For clarification, a Fault logged after 5:00pm will be deemed to be logged the following day.
Appears in 4 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
