Common use of Repair or Replacement Service Clause in Contracts

Repair or Replacement Service. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the product. During the term of this Agreement and subject to the within conditions, Toshiba will provide, through its nominated service point, a repair as necessary to maintain the product to its operating specification. “Operating specification” is defined as capability for regular, ordinary, and routine use of the product under normal operating conditions as intended for and/or recommended by Toshiba, with the original Operating System installed in a pre-registration condition. For example, under this Agreement, Toshiba will repair the product if it is faulty or damaged and does not operate as specified, because of: • Wear and tear that affects the operating specifications of the product; • Accidental liquid spill onto the product, but not entire immersion of the product into liquid; • Damage to the product in such a way that affects the operation of the product to manufacturer’s specification; • The product’s internal circuitry is damaged by electrical surges; • The LCD panel cracks or shatters due to extreme temperatures, impact or shock; At Toshiba’s discretion, a product exchange will be offered if the product is deemed to be uneconomical or is not possible to be repaired. Replacement parts will be functionally equivalent to the original and meet statutory regulations. If we decide that it is necessary to replace the product rather than repair it, you will receive a product of equivalent specifications to the product you originally purchased from us, as determined by us, and by our sole and reasonable discretion. Repair to the goods may result in loss of the data. It includes, for example, songs, photos, telephone numbers and electronic documents. Toshiba recommends that you make periodic back up and reasonable effort to secure your data prior sending the product for service.

Appears in 3 contracts

Samples: Assured Service Program Agreement, Assured Service Program Agreement, Assured Service Program Agreement

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Repair or Replacement Service. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the product. During the term of this Agreement and subject to the within conditions, Toshiba will provide, through its nominated service point, a repair as necessary to maintain the product to its operating specification. “Operating specification” is defined as capability for regular, ordinary, and routine use of the product under normal operating conditions as intended for and/or recommended by Toshiba, with the original Operating System installed in a pre-registration condition. For example, under this Agreement, Toshiba will repair the product if it is faulty or accidentally damaged and does not operate as specified, because of: Wear and tear that affects the operating specifications of the product; • Accidental liquid  Liquid spill onto the product, but not entire immersion of the product into liquid; Damage to the product in such a way that affects the operation of the product to manufacturer’s specification; The product’s internal circuitry is damaged by electrical surges; The LCD panel cracks or shatters due to extreme temperatures, impact or shock; At Toshiba’s discretion, a product exchange will be offered if the product is deemed to be uneconomical or is not possible to be repaired. Replacement parts will be functionally equivalent to the original and meet statutory regulations. If we decide that it is necessary to replace the product rather than repair it, you will receive a product of equivalent specifications to the product you originally purchased from us, as determined by us, and by our sole and reasonable discretion. Repair to the goods may result in loss of the data. It includes, for example, songs, photos, telephone numbers and electronic documents. Toshiba recommends that you make periodic back up and reasonable effort to secure your data prior sending the product for service.

Appears in 1 contract

Samples: Assured Service Program Agreement

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