Reporting Losses for Reimbursement a. In order to receive reimbursement of Corrective Maintenance Charges or Preventative Maintenance Charges incurred as part of a covered Loss under this Agreement, You must report the Loss to Us in compliance with all the terms and conditions of this Agreement.
Reporting Losses for Reimbursement a. You have the option to contact a service vendor directly for service. However, You must report the Loss to Us in compliance with all the terms and conditions of this Agreement in order to receive reimbursement for Corrective Maintenance Charges or Preventative Maintenance Charges incurred as part of a covered Loss under this Agreement.
Reporting Losses for Reimbursement. In order to receive reimbursement for Corrective Maintenance Charges or Preventative Maintenance Charges incurred as part of a covered Loss under this EMA, the Customer must report the Loss to Vendor in compliance with all the terms and conditions of this EMA. The Customer must report the Loss to Vendor within ninety (90) days from the date of the Loss the “Loss Notification Period”. The Customer must provide satisfactory reporting of Loss to Vendor regarding the Loss to enable Vendor to determine if the Corrective Maintenance Charges or Preventative Maintenance Charges reported are within the scope of coverage defined in this EMA. Satisfactory reporting of Loss includes, at a minimum, a description of the Covered Equipment involved, a legible copy of the vendor service report, and corresponding vendor invoice. The Customer agree to cooperate and assist in the collection of additional information and documentation necessary to evaluate the facts surrounding any reported Loss. The Vendor will not be liable for any Loss in which there is a material failure to comply with this paragraph 4.
