Representment the procedure by which a Merchant disputes a Chargeback in accordance with the Rules of the International Payment Systems.
Representment. If we have credited your account for a check that is subsequently returned to us unpaid, we reserve the right to deduct the amount of the returned check from your account, as well as any applicable fees. We may, solely at our option and without undertaking an obligation to do so, re-deposit the returned check and deduct the applicable fee from your account and you shall hold us harmless for any and all fees and or losses associated therewith. If we choose to re-deposit the returned check, you expressly agree that you have consented to this action and further agree that we have not waived or forfeited our right to deduct the amount of the returned check from your account by exercising the option to re- deposit.
Representment. You must submit your request to Citibank within thirty days after receiving notice of the Chargeback. Your failure to act within that time may not provide Citibank with a reasonable number of days to evaluate your Representment of the Card Sale. Citibank will not be obligated to accept Representments of Chargebacks except to the extent allowed by your timely dispute of other Chargebacks. Citibank’ obligation to you for a Chargeback is limited to Representment. Citibank will not engage in direct collection efforts against Cardholders on your behalf. Merchant Operating Rules and Regulations 16
Representment. If Sears elects to rebut a Chargeback, Sears will submit its rebuttal to Purchaser within 30 days after receiving notice of the Chargeback. Purchaser’s obligation to Sears for a Chargeback is limited to representment procedures. Purchaser will review all relevant facts and circumstances pertaining to Sears and the Cardholder and determine if Purchaser should reverse the Chargeback. If Purchaser determines that it should reverse the Chargeback, Purchaser will issue a separate credit to Sears and debit the Cardholder. Sears must not submit a new Card Sale transaction in an identical amount in order to recover from a Cardholder for a transaction for which Purchaser has issued a Chargeback. Sears may request a reversal of a Chargeback by submitting to Purchaser a copy of the original Sales Record and any other documentation to support the request for reversal of the Chargeback If Purchaser refuses to reverse the Chargeback, the parties may bring the matter to the Program Committee, which shall resolve the Chargeback dispute. Sears acknowledges that Purchaser will not engage in direct collection efforts against Cardholders on Sears’ behalf. Notwithstanding the foregoing, Purchaser may make case-by-case policy adjustments for the purpose of customer retention.
