Request for Credit. 6.1 Customer must request any credit in writing to Allstream’s Customer Care Representative, making reference to the trouble ticket, within thirty (30) days of the Service Outage. For calculating credit allowances, every month is considered to have thirty (30) days.
Appears in 6 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Request for Credit. 6.1 4.1 Customer must request any credit in writing to Allstream’s Customer Care Representative, making reference to the trouble ticket, within thirty (30) days of the Service Outage. For calculating credit allowances, every month is considered to have thirty (30) days.
Appears in 4 contracts
Samples: Service Level Agreement, Access Service Level Agreement, Service Level Agreement
