Common use of Request Reporting Clause in Contracts

Request Reporting. Customer may utilize the NAVITAIRE Internet support tool to contact the NAVITAIRE Support Centre electronically for the following service requests: • Enhancement Requests • New product concepts or requests • Additional training requests • Consulting services These services are subject to the Service Fees as described in Exhibit A, Section 8.3 and are accepted at the discretion of NAVITAIRE. If the request is accepted by NAVITAIRE, a price quote and time schedule will be generated. The Customer will then decide whether to authorize the work to be performed by NAVITAIRE.

Request Reporting. Customer may utilize the NAVITAIRE Internet support tool to contact the NAVITAIRE Support Centre electronically for the following service requests: • Enhancement Requests • New product concepts or requests • Additional training requests • Consulting services These services are subject to the Service Fees fees as described in Section 9.3 of this Exhibit A, Section 8.3 and are accepted at the discretion of NAVITAIRE. If the request is accepted by NAVITAIRE, a price quote and time schedule will be generated. The Customer will then decide whether to authorize the work to be performed by NAVITAIRE.

Request Reporting. Customer may utilize the NAVITAIRE Internet support tool to contact the NAVITAIRE Support Centre Center electronically for the following service requests: • Custom Enhancement Requests requests • New product concepts or requests • Additional training requests • Consulting services Product expertise These services are subject to the Service Support and/or Other Fees as described in Exhibit AK, Section 8.3 1.3 and/or 1.4, and are accepted at the sole discretion of NAVITAIRE. If the request is accepted by NAVITAIRE, a price quote and time schedule will be generated. The Customer will then decide whether to authorize the work to be performed by NAVITAIRE.

Request Reporting. Customer may utilize the NAVITAIRE Internet support tool to contact the NAVITAIRE Support Centre Center electronically for the following service requests: • Custom Enhancement Requests requests; • New product concepts or requests requests; • Additional training requests requests; and • Consulting services Product expertise. These services are subject to the Service Support and/or Other Fees as described in Exhibit AK, Section 8.3 1.3 and/or 1.4, and are accepted at the sole discretion of NAVITAIRE. If the request is accepted by NAVITAIRE, a price quote and time schedule will be generated. The Customer will then decide whether to authorize the work to be performed by NAVITAIRE.

Request Reporting. Customer may utilize the NAVITAIRE Internet support tool to contact the NAVITAIRE Support Centre Response Center electronically for the following service requests: • Custom Enhancement Requests • New product concepts or requests • Additional training requests • Consulting services These services are subject to the Service Fees as described in Exhibit A, Section 8.3 and are accepted at the discretion of NAVITAIRE. If the request is accepted by NAVITAIRE, a price quote and time schedule will be generated. The Customer will then decide whether to authorize the work to be performed by NAVITAIRE.

Request Reporting. Customer may utilize the NAVITAIRE Internet support tool to contact the NAVITAIRE Support Centre Response Center electronically for the following service requests: • Custom Enhancement Requests • New product concepts or requests • Additional training requests • Consulting services These services are subject to the Service Fees fees as described in Section 9.3 of this Exhibit A, Section 8.3 and are accepted at the discretion of NAVITAIRE. If the request is accepted by NAVITAIRE, a price quote and time schedule will be generated. The Customer will then decide whether to authorize the work to be performed by NAVITAIRE.

Request Reporting. Customer may utilize the NAVITAIRE Internet support tool to contact the NAVITAIRE Support Centre electronically for the following service requests: • Custom Enhancement Requests • New product concepts or requests • Additional training requests • Consulting services These services are subject to the Service Fees fees as described in Section 9.3 of this Exhibit A, Section 8.3 and are accepted at the discretion of NAVITAIRE. If the request is accepted by NAVITAIRE, a price quote and time schedule will be generated. The Customer will then decide whether to authorize the work to be performed by NAVITAIRE.

Request Reporting. Customer may utilize the NAVITAIRE Internet support tool to contact the NAVITAIRE Support Centre electronically for the following service requests: • Custom Enhancement Requests • New product concepts or requests • Additional training requests • Consulting services These services are subject to the Service Fees fees as described in Section 10.3 of this Exhibit A, Section 8.3 and are accepted at the discretion of NAVITAIRE. If the request is accepted by NAVITAIRE, a price quote and time schedule will be generated. The Customer will then decide whether to authorize the work to be performed by NAVITAIRE.