Requesting Services. Requests for adding MDM server and enrollment of Apple devices will be processed within 4 business days upon delivery of this information. When an IT Unit requests their MDM server to be added to DEP, they must provide the following: • IT Unit’s name requesting to be added to DEP. • Public Server Key of IT Unit’s MDM Server. When an IT unit requests their Apple devices to be assigned an MDM server via DEP, they must provide the following: • Serial number of individual devices or Apple order number for group of devices. • MDM server they wish the devices to be directed to. When an IT unit requests access to PSU’s VPP program, they must provide the following: • IT Unit’s Department Apple ID
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Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement