Required Notice of Maintenance. Unless as otherwise agreed to by Subscriber on a case-by-case basis, Service Provider shall provide no less than thirty (30) calendar day’s prior written notice to Subscriber of all non-emergency maintenance to be performed on the Services, such written notice including a detailed description of all maintenance to be performed. For emergency maintenance, Service Provider shall provide as much prior notice as commercially practicable to Subscriber and shall provide a detailed description of all maintenance performed no greater than one (1) calendar day following the implementation of the emergency maintenance.
Appears in 4 contracts
Samples: Service Agreement, Master Software as a Service Agreement, Software as a Service Agreement
Required Notice of Maintenance. Unless as otherwise agreed to by Subscriber on a case-by-case case‐by‐case basis, Service Provider shall provide no less than thirty (30) calendar day’s prior written notice to Subscriber of all non-emergency non‐emergency maintenance to be performed on the Services, Services with such written notice including at least twenty four (24) hours in advance and must include a detailed description of all maintenance to be performed. For emergency maintenance, Service Provider shall provide as much prior notice as commercially practicable to Subscriber and shall provide a detailed description of all maintenance performed no greater than one (1) calendar day following the implementation of the emergency maintenance.
Appears in 1 contract
Samples: Service Agreement