RESALE SERVICES. 1. Performance Category 5 - Resale Services Ordering and Provisioning:
RESALE SERVICES. TCG will use reasonable efforts to obtain, monitor and provide Resale Services requested by Reseller. TCG shall use reasonable efforts to obtain a sufficient quantity of telephone numbers to meet Reseller's requirements, subject to availability and payment by Reseller. Should Reseller request that TCG reserve additional numbers for future requirements, Reseller shall pay associated reservation charges imposed by TCG until and including such time as those numbers are in actual use which shall be no higher on a pro rated basis than those charges imposed by the Resale Service provider. For DID trunking, Reseller shall pay the associated reservation charges imposed by TCG throughout the term of this Agreement which shall be no higher on a pro rated basis than those charges imposed by the Resale Service provider.
RESALE SERVICES. StarMedia shall have a right of first negotiation to become the provider of any MAP Services that the Company or its Affiliates distributes for resale in the Territory in connection with the sale of wholesale airtime to a reseller operating under the reseller's own brand.
RESALE SERVICES. The Resale Services provided by Ameritech hereunder and the rates, charges, and prices for such Resale Services are set forth in ILL. C.C., No. 19, Part 22 and ILL. C.C., No 20, Part 22. SCHEDULE 10.9.2
RESALE SERVICES. 1. Performance Category 5 – Resale Services Ordering and Provisioning: Performance Measurement Misses Standard Equals Standard Exceeds Standard - 1 point 0 points + 1 point POTS - OC Timeliness: <10 Lines (Resale KSQM 3.b) <89.5 % 24 Hours1 89.5 - 90.5% 24 Hours1 > 90.5% 24 Hours1 POTS - OC Timeliness: 10 Lines (Resale KSQM 3.b) <89.5 % 96 Hours1 89.5 - 90.5% 96 Hours1 > 90.5% 96 Hours1 POTS - Reject Timeliness: <10 Lines (Resale KSQM 4.b) <89.5 % 24 Hours1 89.5 - 90.5% 24 Hours1 > 90.5% 24 Hours1 POTS - Reject Timeliness: 10 Lines (Resale KSQM 4.b) <89.5 % 96 Hours1 89.5 - 90.5% 96 Hours1 > 90.5% 96 Hours1 Missed Installation Appointments: POTS - Dispatch (Resale KSQM 11) Moderate to High probability less than Parity2 Parity2 Moderate to High probability better than Parity2 Missed Installation Appointments: POTS - No Dispatch (Resale KSQM 11) Moderate to High probability less than Parity2 Parity2 Moderate to High probability better than Parity2 Missed Installation Appointments: Specials (Resale KSQM 11) Moderate to High probability less than Parity2 Parity2 Moderate to High probability better than Parity2 OC = Order Confirmation 1 Orders Received after 12:00 Noon Eastern Time will have the “clock” start at 8:00 a.m. on the next business day. 2 “Parity” will be determined in accordance with the statistical methodology set forth in Appendix 4, “Statistical Methodology for Determining ‘Parity’ Range”. “Parity” will be based upon a comparison of BA’s performance for the above Performance Measurements with BA’s performance for the appropriate corresponding Retail measurements set forth in Appendix 1, or, in the absence of appropriate corresponding Retail measurements set forth in Appendix 1, Retail measurements to be reasonably determined and provided by BA. Calculation of Performance Credit: Total Score: 0 or Greater Points = No Performance Credit -1 to -3 points = 5 % of Resale Services Non-Recurring Charges for Covad for the measured calendar quarter multiplied by the Missed Installation Factor1 -4 to -5 points = 10 % of Resale Services Non-Recurring Charges for Covad for the measured calendar quarter multiplied by the Missed Installation Factor1 -6 to -7 points = 15 % of Resale Services Non-Recurring Charges for Covad for the measured calendar quarter multiplied by the Missed Installation Factor1 1 Missed Installation Factor = (Missed Installation Appointments for Resale Services provided by BA to Covad for the measured calendar q...
RESALE SERVICES. Vodavi will make available to Aztec various products, as covered in the service Agreement dated August 28, 1998 that have been removed from Vodavi's inventory. Aztec will sell these products through its market channels and the proceeds from this sale will be divided between Aztec and Vodavi at a rate that is mutually agreed upon. Vodavi will advise Aztec the products that are authorized for resale, and Aztec will only resell those products that are authorized.
