RESOLUTION ACTIVITIES. Client may be required to perform reasonable problem determination and resolution activities as requested by TRITAN. Problem determination and resolution activities may include performing network traces, capturing error messages, collecting configuration information, changing product configurations, installing new releases of Software or implementing new Services.
Appears in 5 contracts
Samples: Business Associate Agreement, Business Associate Agreement, Business Associate Agreement
RESOLUTION ACTIVITIES. Client may be required to perform reasonable problem determination and resolution activities as requested by TRITAN. Problem determination and resolution activities may include performing network traces, capturing error messages, collecting configuration information, changing product configurations, installing new releases of Software or implementing new Services.. TRITAN SOFTWARE CORPORATION ENTERPRISE SOFTWARE LICENSE AND SERVICES AGREEMENT
Appears in 1 contract
Samples: License and Services Agreement
