RESPONSE PROCEDURE. If we agree that there has been a mistake, we will issue a credit note or adjust your next invoice accordingly as soon as reasonably practicable. If we do not agree that there has been a mistake, you can escalate the matter in accordance with clause 22.
Appears in 2 contracts
Samples: Business Terms and Conditions, Business Terms Agreement
RESPONSE PROCEDURE. If we agree that there has been a mistakemistake and you have notified us in accordance with clause 6.2, we will issue a credit note or adjust your next invoice accordingly as soon as reasonably practicable. If we do not agree that there has been a mistake, you can escalate the matter in accordance with clause 2220.
Appears in 2 contracts
Samples: Service Agreement, Business Terms Agreement
