Common use of Response to SaaS Issues Clause in Contracts

Response to SaaS Issues. Contractor shall provide verbal or written responses to SaaS Issues identified by City in an expeditious manner. Such responses shall be provided in accordance with the Target Response Times defined under Section V (Technical Support).

Appears in 7 contracts

Samples: Software as a Service Agreement, Software as a Service Agreement, Software as a Service Agreement

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Response to SaaS Issues. Contractor shall provide verbal or written responses to SaaS Issues identified by City in an expeditious manner. Such responses shall be provided in accordance with the Target Response Times defined under Section V (Technical Support)Times.

Appears in 1 contract

Samples: Reseller Agreement

Response to SaaS Issues. Contractor shall provide verbal or written responses to SaaS Issues identified by City in an expeditious manner. Such responses shall be provided in accordance with the Target Response Times defined under Section V of this Appendix (Technical Support).

Appears in 1 contract

Samples: Software as a Service Term Sheet

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Response to SaaS Issues. Contractor shall provide verbal or written responses to SaaS Issues identified by City in an expeditious manner. Such responses shall be provided in accordance with the Target Response Times defined under Section V (Technical Support).V.

Appears in 1 contract

Samples: Munimobile Application Service Agreement

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