Responsibilities of Licensee. SCPDC's provision of Maintenance and Support to Licensee is subject to the following: 4.1 Licensee shall provide SCPDC with access to Licensee's personnel and Equipment during normal business hours. This access must include the ability to dial-in to the Equipment on which the Software is operating and to obtain the level of access necessary to support the Software. 4.2 Licensee shall provide supervision, control and management of the Use of the Software. In addition, Licensee shall implement procedures for the protection of information and the implementation of backup facilities in the event of errors or malfunction of the Software or Equipment. 4.3 Licensee shall document and promptly report all errors or malfunctions of the Software to SCPDC. Licensee shall take all steps necessary to carry out procedures for the rectification of errors or malfunctions within a reasonable time after such procedures have been received from SCPDC. 4.4 Licensee shall maintain a current backup copy of all records and transactions using the SCPDC Software. 4.5 Licensee shall properly train its personnel in the Use and application of the Software and the Equipment on which it is used.
Appears in 11 contracts
Samples: Licensing Agreement, Licensing Agreement, Licensing Agreement
