Responsibility for Faults. (a) The LFC is responsible for monitoring, diagnosing, repairing and resolving any fault in a Wholesale Service, the LFC Network or the LFC Equipment (a Fault) in accordance with the procedures set out in each applicable Operations Manual. (b) The LFC is not responsible for any fault in the Service Provider’s equipment or network but may, at the Service Provider’s request and cost, agree to fix such faults. Where that fault arises as a result of a breach of this Agreement by the LFC or any of its contractors or agents, the cost of fixing such faults will be borne by the LFC. (c) The LFC will provide such access to the LFC’s operational support systems and business support systems, documentation and training as is necessary for the Service Provider to meet its clause 6.2 obligations.
Appears in 5 contracts
Samples: Ufb Services Agreement, Wholesale Services Agreement, Ufb Services Agreement
