Common use of Retailer’s services and obligations Clause in Contracts

Retailer’s services and obligations. Subject to the terms and conditions of this agreement, the Retailer will endeavour in accordance with Good Electricity Industry Practice to: (a) if it becomes aware that a Consumer's Installation does not comply with the Network Connection Standards, notify the Distributor of the ICP identifier of the Consumer's Installation and the details of the non-compliance as soon as reasonably practicable; (b) process any applications for new connections or changes to the capacity of existing connections in accordance with clause 19 and schedule 6; (c) comply with the Service Standards; (d) provide a 24 hour, seven day a week, Unplanned Service Interruption information service and provide service interruption information in accordance with schedule 5, except in relation to any Consumers or categories of Unplanned Service Interruption in respect of which the Distributor has notified the Retailer pursuant to clause 5.5 that it will provide such service and information; (e) not enter into any arrangements whereby the Retailer agrees to procure Distribution Services for, or otherwise provide or subcontract Distribution Services to, any other retailer; (f) enable the Distributor to provide Load Management Services on the Distributor’s Network to the extent required by clause 6; (g) provide information in accordance with clauses 7 and 11; (h) investigate, in accordance with Good Electricity Industry Practice, non-technical Losses; (i) respond to requests from the Distributor for Consumer details in accordance with clause 29; and (j) provide the Additional Services as set out in schedule 2 (if any).

Retailer’s services and obligations. Subject to the terms and conditions of this agreement, the Retailer will endeavour in accordance with Good Electricity Industry Practice toPractice: (a) if it becomes aware that a Consumer's Installation does not comply with the Network Connection Standards, notify the Distributor of the ICP identifier of the Consumer's Installation and the details of the non-compliance as soon as reasonably practicable; (b) process any applications for new connections or changes to the capacity of existing connections in accordance with clause 19 and schedule 619; (c) comply with the Service Standards; (d) provide a 24 hour, seven day a week, Unplanned Service Interruption information service and provide service interruption information in accordance with schedule 5, except in relation unless a change to any Consumers or categories of the party responsible for receiving and managing Unplanned Service Interruption calls in respect of which a Network area has been made in accordance with the Distributor has notified the Retailer pursuant to process set out in clause 5.5 that it will provide such service and information24.4; (e) not enter into any arrangements whereby subject to clause 27, have a Consumer Contract with each Consumer for the Retailer agrees to procure Distribution Services for, or otherwise provide or subcontract Distribution Services to, any other retailersupply of electricity that contains terms that have substantially the same effect as schedule 4; (f) enable the Distributor to provide Load Management Services on the Distributor’s Network to the extent required by clause 6; (g) provide information in accordance with clauses 7 and 11; (hg) investigateinvestigate and minimise, in accordance with Good Electricity Industry Practice, non-technical Losses; (ih) respond to requests from the Distributor for Consumer details in accordance with clause 29; and (ji) provide the Additional Services as set out in schedule 2 (if any)2.

Retailer’s services and obligations. Subject to the terms and conditions of this agreement, the Retailer will endeavour in accordance with Good Electricity Industry Practice toPractice: (a) if it becomes aware that a Consumer's Installation does not comply with the Network Connection Standards, notify the Distributor of the ICP identifier of the Consumer's Installation and the details of the non-compliance as soon as reasonably practicable; (b) process any applications for new connections or changes to the capacity of existing connections in accordance with clause 19 and schedule 6; (c) comply with the Service Standards; (d) provide a 24 hour, seven day a week, Unplanned Service Interruption information service and provide service interruption information in accordance with schedule 5, except in relation to any Consumers or categories of Unplanned Service Interruption in respect of which the Distributor has notified the Retailer pursuant to clause 5.5 that it will provide such service and information; (e) not enter into any arrangements whereby the Retailer agrees to procure Distribution Services for, or otherwise provide or subcontract Distribution Services to, any other retailerretailer except in accordance with clause 27A; (f) enable the Distributor to provide Load Management Services on the Distributor’s Network to the extent required by clause 6; (g) provide information in accordance with clauses 7 and 11; (h) investigate, in accordance with Good Electricity Industry Practice, non-technical Losses; (i) respond to requests from the Distributor for Consumer details in accordance with clause 29; and (j) provide the Additional Services as set out in schedule 2 (if any)2.

Retailer’s services and obligations. Subject to the terms and conditions of this agreement, the Retailer will endeavour in accordance with Good Electricity Industry Practice to: (a) if it becomes aware that a Consumer's Installation does not comply with the Network Connection Standards, notify the Distributor of the ICP identifier of the Consumer's Installation and the details of the non-non- compliance as soon as reasonably practicable; (b) process any applications for new connections or changes to the capacity of existing connections in accordance with clause 19 and schedule 6; (c) comply with the Service Standards; (d) provide a 24 hour, seven day a week, Unplanned Service Interruption information service and provide service interruption information in accordance with schedule 5, except in relation to any Consumers or categories of Unplanned Service Interruption in respect of which the Distributor has notified the Retailer pursuant to clause 5.5 that it will provide such service and information; (e) not enter into any arrangements whereby the Retailer agrees to procure Distribution Services for, or otherwise provide or subcontract Distribution Services to, any other retailer; (f) enable the Distributor to provide Load Management Services on the Distributor’s Network to the extent required by clause 6; (g) provide information in accordance with clauses 7 and 11; (h) investigate, in accordance with Good Electricity Industry Practice, non-non- technical Losses; (i) respond to requests from the Distributor for Consumer details in accordance with clause 29; and (j) provide the Additional Services as set out in schedule 2 (if any).

Retailer’s services and obligations. Subject to the terms and conditions of this agreement, the Retailer will endeavour in accordance with Good Electricity Industry Practice to: (a) if it becomes aware that a Consumer's Installation does not comply with the Network Connection Standards, notify the Distributor of the ICP identifier of the Consumer's Installation and the details of the non-compliance as soon as reasonably practicable; (b) process any applications for new connections or changes to the capacity of existing connections in accordance with clause 19 and schedule 6; (c) comply with the Service Standards; (d) provide a 24 hour, seven day a week, Unplanned Service Interruption information service and provide service interruption information in accordance with schedule 5, except in relation to any Consumers or categories of Unplanned Service Interruption in respect of which the Distributor has notified the Retailer pursuant to clause 5.5 that it will provide such service and information; (e) not enter into any arrangements whereby the Retailer agrees to procure Distribution Services for, or otherwise provide or subcontract Distribution Services to, any other retailer; (f) enable the Distributor to provide Load Management Services on the Distributor’s Network to the extent required by clause 6; (g) provide information in accordance with clauses 7 and 11; (h) investigate, in accordance with Good Electricity Industry Practice, non-technical Losses; (i) respond to requests from the Distributor for Consumer details in accordance with clause 29; and (j) provide the Additional Services as set out in schedule 2 (if any)2.

Retailer’s services and obligations. Subject to the terms and conditions of this agreement, the Retailer will endeavour in accordance with Good Electricity Industry Practice toPractice: (a) if it becomes aware that a Consumer's Installation does not comply with the Network Connection Standards, notify the Distributor of the ICP identifier of the Consumer's Installation and the details of the non-compliance as soon as reasonably practicable; (b) process any applications for new connections or changes to the capacity of existing connections in accordance with clause 19 and schedule 6; (c) comply with the Service Standards; (d) provide a 24 hour, seven day a week, Unplanned Service Interruption information service and provide service interruption information in accordance with schedule 5, except in relation to any Consumers or categories of Unplanned Service Interruption in respect of which the Distributor has notified the Retailer pursuant to clause 5.5 that it will provide such service and information; (e) not enter into any arrangements whereby the Retailer agrees to procure Distribution Services for, or otherwise provide or subcontract Distribution Services to, any other retailerretailer except in accordance with clause 27A; (f) enable the Distributor to provide Load Management Services on the Distributor’s Network to the extent required by clause 6; (g) provide information in accordance with clauses 7 and 11; (h) investigate, in accordance with Good Electricity Industry Practice, non-technical Losses; (i) respond to requests from the Distributor for Consumer details in accordance with clause 29; and (j) provide the Additional Services as set out in schedule 2 (if any)2.