Common use of Retailer’s services and obligations Clause in Contracts

Retailer’s services and obligations. Subject to the terms and conditions of this agreement, the Retailer will in accordance with Good Electricity Industry Practice: (a) if it becomes aware that a Consumer's Installation does not comply with the Network Connection Standards, notify the Distributor of the ICP identifier of the Consumer's Installation and the details of the non-compliance as soon as reasonably practicable; (b) process any applications for new connections or changes to the capacity of existing connections in accordance with clause 19; (c) comply with the Service Standards; (d) provide a 24 hour, seven day a week, Unplanned Service Interruption information service and provide service interruption information in accordance with schedule 5, unless a change to the party responsible for receiving and managing Unplanned Service Interruption calls in respect of a Network area has been made in accordance with the process set out in clause 24.4; (e) subject to clause 28, have a Consumer Contract with each Consumer for the supply of electricity that contains terms that have substantially the same effect as schedule 4; (f) provide information in accordance with clauses 0 and 11; (g) respond to requests from the Distributor for Consumer details in accordance with clause 30; ‘and (h) provide the Additional Services as set out in schedule 2.

Retailer’s services and obligations. Subject to the terms and conditions of this agreement, the Retailer will in accordance with Good Electricity Industry Practice: (a) if it becomes aware that a Consumer's Installation does not comply with the Network Connection Standards, notify the Distributor of the ICP identifier of the Consumer's Installation and the details of the non-non- compliance as soon as reasonably practicable; (b) process any applications for new connections or changes to the capacity of existing connections in accordance with clause 19; (c) comply with the Service Standards; (d) provide a 24 hour, seven day a week, Unplanned Service Interruption information service and provide service interruption information in accordance with schedule 5, unless if a change to the party responsible for receiving and managing Unplanned Service Interruption calls in respect of a Network area has been made in accordance with the process set out in clause 24.4; (e) subject to clause 2827, have a Consumer Contract with each Consumer for the supply of electricity that contains terms that have substantially the same effect as schedule 4; (f) provide information in accordance with clauses 0 7 and 11; (g) investigate and minimise, in accordance with Good Electricity Industry Practice, non-technical Losses; (h) respond to requests from the Distributor for Consumer details in accordance with clause 3031; ‘and (hi) provide the Additional Services as set out in schedule 2.

Retailer’s services and obligations. Subject to the terms and conditions of this agreement, the Retailer will in accordance with Good Electricity Industry Practice: (a) if it becomes aware that a Consumer's Installation does not comply with the Network Connection Standards, notify the Distributor of the ICP identifier of the Consumer's Installation and the details of the non-compliance as soon as reasonably practicable; (b) process any applications for new connections or changes to the capacity of existing connections in accordance with clause 19; (c) comply with the Service Standards; (d) provide a 24 hour, seven day a week, Unplanned Service Interruption information service and provide service interruption information in accordance with schedule 5, unless a change to the party responsible for receiving and managing Unplanned Service Interruption calls in respect of a Network area has been made in accordance with the process set out in clause 24.4; (e) subject to clause 2827, have a Consumer Contract with each Consumer for the supply of electricity that contains terms that have substantially the same effect as schedule 4; (f) provide information in accordance with clauses 0 7 and 11; (g) investigate and minimise, in accordance with Good Electricity Industry Practice, non-technical Losses; (h) respond to requests from the Distributor for Consumer details in accordance with clause 3031; ‘and (hi) provide the Additional Services as set out in schedule 2.. -

Retailer’s services and obligations. Subject to the terms and conditions of this agreement, the The Retailer will in accordance with Good Electricity Industry Practice: (a) if it becomes aware that a Consumer's Installation does not comply with the Network Connection Standards, notify the Distributor of the ICP identifier of the Consumer's Installation and the details of the non-compliance as soon as reasonably practicable; (b) process any applications for new connections or changes to the pressure and/or capacity of existing connections in accordance with clause Clause 19; (c) comply with the Service Standards; (d) provide a 24 hour, seven day a week, Unplanned Service Interruption information service and provide service interruption information to the Distributor in accordance with schedule Schedule 5, unless a change to the party responsible for receiving and managing Unplanned Service Interruption calls in respect of a Network area has been made in accordance with the process set out in clause 24.4; (e) provide for Warranted Persons to Disconnect and Reconnect Points of Connection in accordance with this Agreement, including Clause 19 and Schedule 6; (f) subject to clause Clause 28, have a Consumer Contract with each Consumer for the supply of electricity Gas that contains terms that have substantially the same effect as schedule Schedule 4; (fg) provide information in accordance with clauses 0 Clauses 10 and 1114; (gh) investigate and minimise, in accordance with Good Industry Practice, non-technical UFG; (i) respond to requests from the Distributor for Consumer details in accordance with clause Clause 30; ‘and (hj) provide the any Additional Services as set out in schedule 2agreed.