Common use of Return and Deletion of Customer Content Clause in Contracts

Return and Deletion of Customer Content. At any time during the Term, Customer may download a backup copy of Customer Content (with file attachments in their native formats and all other Customer Content in an industry standard export format) from an online Service by using a self-service feature, or may request such backup copy by written notice to Smartsheet if such feature is not available. Upon Customer’s written request at the time of termination or expiration of any Term, Customer’s SysAdmin will be allowed read-only access to an online Service for thirty (30) days following such date of termination or expiration for the sole purpose of downloading a backup copy of Customer Content. Within one hundred eighty (180) days following termination or expiration of any Term, Smartsheet will delete and render Customer Content unrecoverable and, upon Customer’s written request, certify such process in writing. Notwithstanding the foregoing, Smartsheet may retain copies of Customer Content as part of records, documents, or broader data sets in accordance with Smartsheet’s legal and financial compliance obligations, provided that Smartsheet continues to comply with all the requirements of the Agreement in relation to any such retained Customer Content.

Return and Deletion of Customer Content. At any time during the Term, Customer may download a backup copy of Customer Content (with file attachments in their native formats and all other Customer Content in an industry standard export format) from an online Service by using a self-service feature, or may request such backup copy by written notice to Smartsheet if such feature is not available. Upon Customer’s written request at the time of termination or expiration of any Term, Customer’s SysAdmin will be allowed read-only access to an online Service for thirty (30) days following such date of termination or expiration for the sole purpose of downloading a backup copy of Customer Content. Within one hundred eighty (180) days following termination or expiration of any Term, Smartsheet will delete and render Customer Content unrecoverable and, upon Customer’s written request, certify such process in writing. Notwithstanding the foregoing, Smartsheet may retain copies of Customer Content as part of records, documents, or broader data sets in accordance with Smartsheet’s legal and financial compliance obligations, provided on the condition that Smartsheet continues to comply with all the requirements of the Agreement in relation to any such retained Customer Content.

Return and Deletion of Customer Content. At any time during the Term, Customer may download a backup copy of Customer Content (with file attachments in their native formats and all other Customer Content in an industry standard export format) from an online Service by using a self-service feature, or may request such backup copy by written notice to Smartsheet Brandfolder if such feature is not available. Upon Customer’s written request at the time of termination or expiration of any Term, Customer’s SysAdmin will be allowed read-only access to an online Service for thirty (30) days following such date of termination or expiration for the sole purpose of downloading a backup copy of Customer Content. Within one hundred eighty (180) days following termination or expiration of any Term, Smartsheet Brandfolder will delete and render Customer Content unrecoverable and, upon Customer’s written request, certify such process in writing. Notwithstanding the foregoing, Smartsheet Brandfolder may retain copies of Customer Content as part of records, documents, or broader data sets in accordance with SmartsheetBrandfolder’s legal and financial compliance obligations, provided that Smartsheet Brandfolder continues to comply with all the requirements of the Agreement in relation to any such retained Customer Content.

Return and Deletion of Customer Content. At any time during the Term, Customer may download a backup copy of Customer Content (with file file attachments in their native formats and all other Customer Content in an industry standard export format) from an online Service by using a self-service feature, or may request such backup copy by written notice to Smartsheet Invoka if such feature is not available. Upon Customer’s written request at the time of termination or expiration of any Term, Customer’s SysAdmin will be allowed read-only access to an online Service for thirty (30) days following such date of termination or expiration for the sole purpose of downloading a backup copy of Customer Content. Within one hundred eighty (180) days following termination or expiration of any Term, Smartsheet Invoka will delete and render Customer Content unrecoverable and, upon Customer’s written request, certify such process in writing. Notwithstanding the foregoing, Smartsheet Invoka may retain copies of Customer Content as part of records, documents, or broader data sets in accordance with SmartsheetInvoka’s legal and financial financial compliance obligations, provided on the condition that Smartsheet Invoka continues to comply with all the requirements of the Agreement in relation to any such retained Customer Content.

Return and Deletion of Customer Content. At any time during the Term, Customer customer may download a backup copy of Customer Content (with file attachments in their native formats and all other Customer Content customer content in an industry standard export format) from an online Service by service using a self-service feature, or may request such backup copy by written notice to Smartsheet if such that feature is not available. Upon Customer’s customer's written request at the time of termination or expiration of any Term, Customer’s 's SysAdmin will be allowed have read-only access to an online Online Service for thirty (30) days following such date of after that termination or expiration date for the sole purpose of downloading a backup copy of Customer Content. Within one hundred and eighty (180) days following after the termination or expiration of any Term, Smartsheet will delete and render make Customer Content unrecoverable and, upon Customer’s customer's written request, certify such process in writingwritten process. Notwithstanding the foregoing, Smartsheet may retain copies of Customer Content as part of broader records, documentsdocuments or datasets, or broader data sets in accordance as with Smartsheet’s smartsheet smartsheet's legal and financial compliance obligations, provided that Smartsheet continues to comply with all the requirements of the Agreement in relation to any such retained Customer Content.customer content. 10.5