Common use of Return Upon Termination Clause in Contracts

Return Upon Termination. 12.1. You will return Equipment to us within 7 days of expiry or termination of the Service, and we may charge our loss or damage if you fail to do so. OTHER INFORMATION How do I contact customer support? Call technical support on 1300 130 185 How do I monitor usage? You can monitor your usage and your calls by logging into Your Account online at xxx.xxxxxxxx.xxx.xx. How do I make a complaint? If you are not happy with us, give us a call first, we would love to resolve it if we can. But if you wish to make a formal complaint please contact Customer Relations, a specialist complaint resolution team, by emailing xxxxxxxxxx@xxxxxxxx.xxx.xx. If you are still not happy, you may be able to seek complaint mediation or further assistance from the Telecommunications Industry Ombudsman on 1800 062 058 or by email at xxx@xxx.xxx.xx.