Common use of Returned Invoices Clause in Contracts

Returned Invoices. 8.18.1 All invoices returned by Royal Mail i.e. ‘gone away’ or ‘addressee not known’ should have the following action taken; ● The invoice will be referred to EK Services who will note the reason for the return; ● EK Services will refer the invoice back to the originating service immediately for advice on a forwarding address or other helpful information; ● The originating service must stop the provision of service immediately, where this is appropriate and allowable; ● For addresses within the local area, EK Services will check all records to establish an alternative mailing address and check if there is any forwarding address known for the customer.

Returned Invoices. 8.18.1 All invoices returned by Royal Mail i.e. ‘gone away’ or ‘addressee not known’ should have the following action taken; ● The invoice will be referred to EK Services who will note the reason for the return; ● EK Services will refer the invoice back to the originating service immediately for advice on a forwarding address or other helpful information; ● The originating service must stop the provision of service immediately, where this is appropriate and allowable; ● For addresses within the local area, EK Services will check all records to establish an alternative mailing address and check if there is any forwarding address known for the customer.customer.‌