RETURNS FOR CREDIT. In order to return new merchandise, the Purchaser must obtain a Returned Goods Authorization (RGA) number from KABA Customer Service department. There is a twenty-five percent (25%) restocking charge applied to all returns of new product. Custom products cannot be returned for credit for any reason other than product failure. Credit will not be offered for product that is returned incomplete or damaged.
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Samples: General Terms and Conditions of Sale, General Terms and Conditions of Sale, General Terms and Conditions of Sale