Common use of Review Procedure upon Appeal Clause in Contracts

Review Procedure upon Appeal. In order to assure Claimants a full and fair review, AvMed’s review procedures will include the following procedures and safeguards: a. Claimants may present evidence and submit written comments, documents, records and other information relating to a Claim. b. upon request and free of charge, Claimants will have reasonable access to and copies of any Relevant Documents. Relevant Document means, any documentation that (i) was relied upon in making a benefit determination; (ii) was submitted, considered or generated in the course of making a benefit determination, without regard to whether it was relied upon in making the determination; (iii) demonstrates compliance with the Plan’s administrative process; and (iv) constitutes a statement of policy or guidance with respect to the Plan concerning the Adverse Benefit Determination for the Claimant’s diagnosis, without regard to whether such advice or statement was relied upon in making the Adverse Benefit Determination. c. the review will take into account all comments, documents, records and other information the Claimant submitted relating to the Claim, without regard to whether such information was submitted or considered in the initial Adverse Benefit Determination. x. the review will be conducted by an appropriate named fiduciary of XxXxx who is neither the individual who made the initial Adverse Benefit Determination nor the subordinate of such individual. Such person will not defer to the initial Adverse Benefit Determination. e. in deciding an appeal of any Adverse Benefit Determination that is based in whole or in part on a medical judgment, including determinations with regard to whether a particular treatment, medication, or other item is Experimental or Investigational, or not Medically Necessary, the appropriate named fiduciary will consult with a Health Professional who has appropriate training and experience in the field of medicine relevant to the medical judgment. f. the review will provide for the identification of medical or vocational experts whose advice was obtained on behalf of AvMed in connection with a Claimant’s Adverse Benefit Determination, without regard to whether the advice was relied upon in making the Adverse Benefit Determination. g. the review will provide that the Health Professional engaged for purposes of a consultation will be an individual who is neither an individual who was consulted in connection with the initial Adverse Benefit Determination that is the subject of the appeal, nor the subordinate of any such individual. h. in the case of an Urgent Care Claim, there will be an expedited review process available, pursuant to which: i. a request for an expedited appeal of an Adverse Benefit Determination may be submitted orally or in writing by the Claimant; and ii. all necessary information, including XxXxx’s benefit determination on review, will be transmitted between AvMed and the Claimant by telephone, facsimile or other available similarly expeditious methods.

Appears in 33 contracts

Samples: Medical and Hospital Service Contract, Medical and Hospital Service Contract, Medical and Hospital Service Contract

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Review Procedure upon Appeal. In order to assure Claimants a full and fair review, AvMed’s review procedures will include the following procedures and safeguards: a. Claimants may present evidence and submit written comments, documents, records and other information relating to a Claim. b. upon Upon request and free of charge, Claimants will have reasonable access to and copies of any Relevant Documents. Relevant Document means, any documentation that (i) was relied upon in making a benefit determination; (ii) was submitted, considered or generated in the course of making a benefit determination, without regard to whether it was relied upon in making the determination; (iii) demonstrates compliance with the Plan’s administrative process; and (iv) constitutes a statement of policy or guidance with respect to the Plan concerning the Adverse Benefit Determination for the Claimant’s diagnosis, without regard to whether such advice or statement was relied upon in making the Adverse Benefit Determination. c. the The review will take into account all comments, documents, records and other information the Claimant submitted relating to the Claim, without regard to whether such information was submitted or considered in the initial Adverse Benefit Determination. x. the d. The review will be conducted by an appropriate named fiduciary of XxXxx AvMed who is neither the individual who made the initial Adverse Benefit Determination nor the subordinate of such individual. Such person will not defer to the initial Adverse Benefit Determination. e. in In deciding an appeal of any Adverse Benefit Determination that is based in whole or in part on a medical judgment, including determinations with regard to whether a particular treatment, medication, or other item is Experimental or Investigational, or not Medically Necessary, the appropriate named fiduciary will consult with a Health Professional who has appropriate training and experience in the field of medicine relevant to the medical judgment. f. the The review will provide for the identification of medical or vocational experts whose advice was obtained on behalf of AvMed in connection with a ClaimantXxxxxxxx’s Adverse Benefit Determination, without regard to whether the advice was relied upon in making the Adverse Benefit Determination. g. the The review will provide that the Health Professional engaged for purposes of a consultation will be an individual who is neither an individual who was consulted in connection with the initial Adverse Benefit Determination that is the subject of the appeal, nor the subordinate of any such individual. h. in In the case of an Urgent Care Claim, there will be an expedited review process available, pursuant to which: i. a request for an expedited appeal of an Adverse Benefit Determination may be submitted orally or in writing by the Claimant; and ii. all necessary information, including XxXxx’s benefit determination on review, will be transmitted between AvMed and the Claimant by telephone, facsimile or other available similarly expeditious methods.

Appears in 11 contracts

Samples: Medical and Hospital Service Contract, Medical and Hospital Service Contract, Medical and Hospital Service Contract

Review Procedure upon Appeal. In order to assure Claimants a full and fair review, AvMed’s review appeal procedures will shall include the following substantive procedures and safeguards: a. Claimants may present evidence and submit written comments, documents, records and other information relating to a Claim. b. upon Upon request and free of charge, Claimants will shall have reasonable access to and copies of any Relevant Documents. Relevant Document means, means any documentation that (i) was relied upon in making a benefit determination; (ii) was submitted, considered or generated in the course of making a benefit determination, without regard to whether it was relied upon in making the determination; (iii) demonstrates compliance with the Plan’s administrative process; and (iv) constitutes a statement of policy or guidance with respect to the Plan concerning the Adverse Benefit Determination for the Claimant’s diagnosis, without regard to whether such advice or statement was relied upon in making the Adverse Benefit Determination. c. the review will The appeal shall take into account all comments, documents, records and other information the Claimant submitted relating to the Claim, without regard to whether such information was submitted or considered in the initial Adverse Benefit Determination. x. the review will d. The appeal shall be conducted by an appropriate named fiduciary of XxXxx AvMed who is neither the individual who made the initial Adverse Benefit Determination nor the subordinate of such individual. Such person will shall not defer to the initial Adverse Benefit Determination. e. in In deciding an appeal of any Adverse Benefit Determination that is based in whole or in part on a medical judgment, including determinations with regard to whether a particular treatment, medication, or other item is Experimental or Investigational, or not Medically Necessary, the appropriate named fiduciary will shall consult with a Health Professional who has appropriate training and experience in the field of medicine relevant to involved in the medical judgment. f. the review will The appeal shall provide for the identification of medical or vocational experts whose advice was obtained on behalf of AvMed in connection with a Claimant’s Adverse Benefit Determination, without regard to whether the advice was relied upon in making the Adverse Benefit Determination. g. the review will The appeal shall provide that the Health Professional engaged for purposes of a consultation will shall be an individual who is neither an individual who was consulted in connection with the initial Adverse Benefit Determination that is the subject of the appeal, nor the subordinate of any such individual. h. in In the case of an Urgent Care Claim, there will shall be an expedited review process available, pursuant to which: i. a request for an expedited appeal of an Adverse Benefit Determination may be submitted orally or in writing by the Claimant; and ii. all necessary information, including XxXxx’s benefit determination on review, will shall be transmitted between AvMed and the Claimant by telephone, facsimile or other available similarly expeditious methods.

Appears in 3 contracts

Samples: Large Group Choice Plan Medical and Hospital Service Contract, Medical and Hospital Service Contract, Medical and Hospital Service Contract

Review Procedure upon Appeal. In order to assure Claimants a full and fair review, AvMed’s review appeal procedures will shall include the following substantive procedures and safeguards: a. Claimants may present evidence and submit written comments, documents, records and other information relating to a Claim. b. upon Upon request and free of charge, Claimants will shall have reasonable access to and copies of any Relevant Documents. Relevant Document means, any documentation that (i) was relied upon in making a benefit determination; (ii) was submitted, considered or generated in the course of making a benefit determination, without regard to whether it was relied upon in making the determination; (iii) demonstrates compliance with the Plan’s administrative process; and (iv) constitutes a statement of policy or guidance with respect to the Plan concerning the Adverse Benefit Determination for the Claimant’s diagnosis, without regard to whether such advice or statement was relied upon in making the Adverse Benefit Determination. c. the review will The appeal shall take into account all comments, documents, records and other information the Claimant submitted relating to the Claim, without regard to whether such information was submitted or considered in the initial Adverse Benefit Determination. x. the review will d. The appeal shall be conducted by an appropriate named fiduciary of XxXxx AvMed who is neither the individual who made the initial Adverse Benefit Determination nor the subordinate of such individual. Such person will shall not defer to the initial Adverse Benefit Determination. e. in In deciding an appeal of any Adverse Benefit Determination that is based in whole or in part on a medical judgment, including determinations with regard to whether a particular treatment, medication, or other item is Experimental or Investigational, or not Medically Necessary, the appropriate named fiduciary will shall consult with a Health Professional who has appropriate training and experience in the field of medicine relevant to involved in the medical judgment. f. the review will The appeal shall provide for the identification of medical or vocational experts whose advice was obtained on behalf of AvMed in connection with a Claimant’s Adverse Benefit Determination, without regard to whether the advice was relied upon in making the Adverse Benefit Determination. g. the review will The appeal shall provide that the Health Professional engaged for purposes of a consultation will shall be an individual who is neither an individual who was consulted in connection with the initial Adverse Benefit Determination that is the subject of the appeal, nor the subordinate of any such individual. h. in In the case of an Urgent Care Claim, there will shall be an expedited review process available, pursuant to which: i. a request for an expedited appeal of an Adverse Benefit Determination may be submitted orally or in writing by the Claimant; and ii. all necessary information, including XxXxx’s benefit determination on review, will shall be transmitted between AvMed and the Claimant by telephone, facsimile or other available similarly expeditious methods.

Appears in 3 contracts

Samples: Medical and Hospital Service Contract, Medical and Hospital Service Contract, Large Group Hmo Plan Medical and Hospital Service Contract

Review Procedure upon Appeal. In order to assure Claimants a full and fair review, AvMed’s review appeal procedures will shall include the following substantive procedures and safeguards: a. Claimants may present evidence and submit written comments, documents, records and other information relating to a Claim. b. upon Upon request and free of charge, Claimants will shall have reasonable access to and copies of any Relevant Documents. Relevant Document means, means any documentation that (i) was relied upon in making a benefit determination; (ii) was submitted, considered or generated in the course of making a benefit determination, without regard to whether it was relied upon in making the determination; (iii) demonstrates compliance with the Plan’s administrative process; and (iv) constitutes a statement of policy or guidance with respect to the Plan concerning the Adverse Benefit Determination for the Claimant’s diagnosis, without regard to whether such advice or statement was relied upon in making the Adverse Benefit Determination. c. the review will The appeal shall take into account all comments, documents, records and other information the Claimant submitted relating to the Claim, without regard to whether such information was submitted or considered in the initial Adverse Benefit Determination. x. the review will d. The appeal shall be conducted by an appropriate named fiduciary of XxXxx AvMed who is neither the individual who made the initial Adverse Benefit Determination nor the subordinate of such individual. Such person will shall not defer to the initial Adverse Benefit Determination. e. in In deciding an appeal of any Adverse Benefit Determination that is based in whole or in part on a medical judgment, including determinations with regard to whether a particular treatment, medication, or other item is Experimental or Investigational, Investigational or not Medically Necessary, the appropriate named fiduciary will shall consult with a Health Professional who has appropriate training and experience in the field of medicine relevant to involved in the medical judgment. f. the review will The appeal shall provide for the identification of medical or vocational experts whose advice was obtained on behalf of AvMed in connection with a Claimant’s Adverse Benefit Determination, without regard to whether the advice was relied upon in making the Adverse Benefit Determination. g. the review will The appeal shall provide that the Health Professional engaged for purposes of a consultation will shall be an individual who is neither an individual who was consulted in connection with the initial Adverse Benefit Determination that is the subject of the appeal, nor the subordinate of any such individual. h. in In the case of an Urgent Care Claim, there will shall be an expedited review process available, pursuant to which: i. a request for an expedited appeal of an Adverse Benefit Determination may be submitted orally or in writing by the Claimant; and ii. all necessary information, including XxXxx’s benefit determination on review, will shall be transmitted between AvMed and the Claimant by telephone, facsimile or other available similarly expeditious methods.

Appears in 2 contracts

Samples: Non Group Medical and Hospital Service Contract, Non Group Medical and Hospital Service Contract

Review Procedure upon Appeal. In order to assure Claimants a full and fair review, AvMed’s review procedures will include the following procedures and safeguards: a. Claimants may present evidence and submit written comments, documents, records and other information relating to a Claim. b. upon Upon request and free of charge, Claimants will have reasonable access to and copies of any Relevant Documents. Relevant Document means, any documentation that (i) was relied upon in making a benefit determination; (ii) was submitted, considered or generated in the course of making a benefit determination, without regard to whether it was relied upon in making the determination; (iii) demonstrates compliance with the Plan’s administrative process; and (iv) constitutes a statement of policy or guidance with respect to the Plan concerning the Adverse Benefit Determination for the Claimant’s diagnosis, without regard to whether such advice or statement was relied upon in making the Adverse Benefit Determination. c. the The review will take into account all comments, documents, records and other information the Claimant submitted relating to the Claim, without regard to whether such information was submitted or considered in the initial Adverse Benefit Determination. x. the d. The review will be conducted by an appropriate named fiduciary of XxXxx AvMed who is neither the individual who made the initial Adverse Benefit Determination nor the subordinate of such individual. Such person will not defer to the initial Adverse Benefit Determination. e. in In deciding an appeal of any Adverse Benefit Determination that is based in whole or in part on a medical judgment, including determinations with regard to whether a particular treatment, medication, or other item is Experimental or Investigational, or not Medically Necessary, the appropriate named fiduciary will consult with a Health Professional who has appropriate training and experience in the field of medicine relevant to the medical judgment. f. the The review will provide for the identification of medical or vocational experts whose advice was obtained on behalf of AvMed in connection with a Claimant’s Claixxxx’x Adverse Benefit Determination, without regard to whether the advice was relied upon in making the Adverse Benefit Determination. g. the The review will provide that the Health Professional engaged for purposes of a consultation will be an individual who is neither an individual who was consulted in connection with the initial Adverse Benefit Determination that is the subject of the appeal, nor the subordinate of any such individual. h. in In the case of an Urgent Care Claim, there will be an expedited review process available, pursuant to which: i. a request for an expedited appeal of an Adverse Benefit Determination may be submitted orally or in writing by the Claimant; and ii. all necessary information, including XxXxx’s AvMex’x benefit determination on review, will be transmitted between AvMed and the Claimant by telephone, facsimile or other available similarly expeditious methods.

Appears in 1 contract

Samples: Medical and Hospital Service Contract

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Review Procedure upon Appeal. In order to assure Claimants a full and fair review, AvMed’s review procedures will include the following procedures and safeguards: a. Claimants may present evidence and submit written comments, documents, records and other information relating to a Claim. b. upon request and free of charge, Claimants will have reasonable access to and copies of any Relevant Documents. Relevant Document means, any documentation that (i) was relied upon in making a benefit determination; (ii) was submitted, considered or generated in the course of making a benefit determination, without regard to whether it was relied upon in making the determination; (iii) demonstrates compliance with the Plan’s administrative process; and (iv) constitutes a statement of policy or guidance with respect to the Plan concerning the Adverse Benefit Determination for the Claimant’s diagnosis, without regard to whether such advice or statement was relied upon in making the Adverse Benefit Determination. c. the review will take into account all comments, documents, records and other information the Claimant submitted relating to the Claim, without regard to whether such information was submitted or considered in the initial Adverse Benefit Determination. x. the d. xhe review will be conducted by an appropriate named fiduciary of XxXxx who AvXxx xho is neither the individual who made the initial Adverse Benefit Determination nor the subordinate of such individual. Such person will not defer to the initial Adverse Benefit Determination. e. in deciding an appeal of any Adverse Benefit Determination that is based in whole or in part on a medical judgment, including determinations with regard to whether a particular treatment, medication, or other item is Experimental or Investigational, or not Medically Necessary, the appropriate named fiduciary will consult with a Health Professional who has appropriate training and experience in the field of medicine relevant to the medical judgment. f. the review will provide for the identification of medical or vocational experts whose advice was obtained on behalf of AvMed in connection with a Claimant’s Adverse Benefit Determination, without regard to whether the advice was relied upon in making the Adverse Benefit Determination. g. the review will provide that the Health Professional engaged for purposes of a consultation will be an individual who is neither an individual who was consulted in connection with the initial Adverse Benefit Determination that is the subject of the appeal, nor the subordinate of any such individual. h. in the case of an Urgent Care Claim, there will be an expedited review process available, pursuant to which: i. a request for an expedited appeal of an Adverse Benefit Determination may be submitted orally or in writing by the Claimant; and ii. all necessary information, including XxXxxAvXxx’s benefit determination on review, will be transmitted between AvMed and the Claimant by telephone, facsimile or other available similarly expeditious methods.

Appears in 1 contract

Samples: Medical and Hospital Service Contract

Review Procedure upon Appeal. In order to assure Claimants a full and fair review, AvMed’s review appeal procedures will shall include the following substantive procedures and safeguards: a. Claimants may present evidence and submit written comments, documents, records and other information relating to a Claim. b. upon Upon request and free of charge, Claimants will shall have reasonable access to and copies of any Relevant Documents. Relevant Document means, means any documentation that (i) was relied upon in making a benefit determination; (ii) was submitted, considered or generated in the course of making a benefit determination, without regard to whether it was relied upon in making the determination; (iii) demonstrates compliance with the Plan’s administrative process; and (iv) constitutes a statement of policy or guidance with respect to the Plan concerning the Adverse Benefit Determination for the Claimant’s diagnosis, without regard to whether such advice or statement was relied upon in making the Adverse Benefit Determination. c. the review will The appeal shall take into account all comments, documents, records and other information the Claimant submitted relating to the Claim, without regard to whether such information was submitted or considered in the initial Adverse Benefit Determination. x. the review will d. The appeal shall be conducted by an appropriate named fiduciary of XxXxx AvMed who is neither the individual who made the initial Adverse Benefit Determination nor the subordinate of such individual. Such person will shall not defer to the initial Adverse Benefit Determination. e. in In deciding an appeal of any Adverse Benefit Determination that is based in whole or in part on a medical judgment, including determinations with regard to whether a particular treatment, medication, or other item is Experimental or Investigational, or not Medically Necessary, the appropriate named fiduciary will shall consult with a Health Professional who has appropriate training and experience in the field of medicine relevant to involved in the medical judgment. f. the review will The appeal shall provide for the identification of medical or vocational experts whose advice was obtained on behalf of AvMed in connection with a Claimant’s Adverse Benefit Determination, without regard to whether the advice was relied upon in making the Adverse Benefit Determination. g. the review will The appeal shall provide that the Health Professional engaged for purposes of a consultation will shall be an individual who is neither an individual who was consulted in connection with the initial Adverse Benefit Determination that is the subject of the appeal, nor the subordinate of any such individual. h. in In the case of an Urgent Care Claim, there will shall be an expedited review process available, pursuant to which: i. a request for an expedited appeal of an Adverse Benefit Determination may be submitted orally or in writing by the Claimant; and ii. all necessary information, including XxXxx’s benefit determination on review, will be transmitted between AvMed and the Claimant by telephone, facsimile or other available similarly expeditious methods.

Appears in 1 contract

Samples: Medical and Hospital Service Contract

Review Procedure upon Appeal. In order to assure Claimants a full and fair review, AvMed’s review procedures will include the following procedures and safeguards: a. Claimants may present evidence and submit written comments, documents, records and other information relating to a Claim. b. upon request and free of charge, Claimants will have reasonable access to and copies of any Relevant Documents. Relevant Document means, any documentation that (i) was relied upon in making a benefit determination; (ii) was submitted, considered or generated in the course of making a benefit determination, without regard to whether it was relied upon in making the determination; (iii) demonstrates compliance with the Plan’s administrative process; and (iv) constitutes a statement of policy or guidance with respect to the Plan concerning the Adverse Benefit Determination for the Claimant’s diagnosis, without regard to whether such advice or statement was relied upon in making the Adverse Benefit Determination. c. the review will take into account all comments, documents, records and other information the Claimant submitted relating to the Claim, without regard to whether such information was submitted or considered in the initial Adverse Benefit Determination. x. d. the review will be conducted by an appropriate named fiduciary of XxXxx AvMed who is neither the individual who made the initial Adverse Benefit Determination nor the subordinate of such individual. Such person will not defer to the initial Adverse Benefit Determination. e. in deciding an appeal of any Adverse Benefit Determination that is based in whole or in part on a medical judgment, including determinations with regard to whether a particular treatment, medication, or other item is Experimental or Investigational, or not Medically Necessary, the appropriate named fiduciary will consult with a Health Professional who has appropriate training and experience in the field of medicine relevant to the medical judgment. f. the review will provide for the identification of medical or vocational experts whose advice was obtained on behalf of AvMed in connection with a ClaimantXxxxxxxx’s Adverse Benefit Determination, without regard to whether the advice was relied upon in making the Adverse Benefit Determination. g. the review will provide that the Health Professional engaged for purposes of a consultation will be an individual who is neither an individual who was consulted in connection with the initial Adverse Benefit Determination that is the subject of the appeal, nor the subordinate of any such individual. h. in the case of an Urgent Care Claim, there will be an expedited review process available, pursuant to which: i. a request for an expedited appeal of an Adverse Benefit Determination may be submitted orally or in writing by the Claimant; and ii. all necessary information, including XxXxxAvMed’s benefit determination on review, will be transmitted between AvMed and the Claimant by telephone, facsimile or other available similarly expeditious methods.

Appears in 1 contract

Samples: Medical and Hospital Service Contract

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