Common use of Reviews and Resolution Clause in Contracts

Reviews and Resolution. The PM may require the contractor’s project manager, or a designated alternate, to meet with the CO and other government IPT personnel as deemed necessary to discuss performance evaluation. The CO or PM will define a frequency of in-depth reviews with the contractor, however, if the need arises, the contractor will meet with the CO or PM as often as required or per the contractor’s request. The agenda of the reviews may include:  Quarterly performance assessment data and trend analysis  Issues and concerns of both parties  Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis  Recommendations for improved efficiency and/or effectiveness  Issues arising from the performance monitoring processes. The PM must coordinate and communicate with the contractor to resolve issues and concerns regarding marginal or unacceptable performance. The PM and contractor should jointly formulate tactical and long-term courses of action. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a BPA modification.

Reviews and Resolution. The PM COR may require the contractor’s project manager, or a designated alternate, to meet with the CO and other government IPT personnel as deemed necessary to discuss performance evaluation. The CO or PM COR will define a frequency of in-depth reviews with the contractor, however, if the need arises, the contractor will meet with the CO or PM COR as often as required or per the contractor’s request. The agenda of the reviews may include:  Quarterly performance assessment data and trend analysis  Issues and concerns of both parties  Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis  Recommendations for improved efficiency and/or effectiveness  Issues arising from the performance monitoring processes. The PM COR must coordinate and communicate with the contractor to resolve issues and concerns regarding marginal or unacceptable performance. The PM COR and contractor should jointly formulate tactical and long-term courses of action. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a BPA modification.

Reviews and Resolution. The PM may require the contractor’s project manager, or a designated alternate, to meet with the CO and other government IPT personnel as deemed necessary to discuss performance evaluation. The CO or PM will define a frequency of in-depth reviews with the contractor, however, if the need arises, the contractor will meet with the CO or PM as often as required or per the contractor’s request. The agenda of the reviews may include:  ⮚ Quarterly performance assessment data and trend analysis  ⮚ Issues and concerns of both parties  ⮚ Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis  ⮚ Recommendations for improved efficiency and/or effectiveness  ⮚ Issues arising from the performance monitoring processes. The PM must coordinate and communicate with the contractor to resolve issues and concerns regarding marginal or unacceptable performance. The PM and contractor should jointly formulate tactical and long-term courses of action. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a BPA modification.

Reviews and Resolution. The PM COR may require the contractor’s project manager, or a designated alternate, to meet with the CO and other government IPT personnel as deemed necessary to discuss performance evaluation. The CO or PM COR will define a frequency of in-depth reviews with the contractor, however, if the need arises, the contractor will meet with the CO or PM COR as often as required or per the contractor’s request. The agenda of the reviews may include:  ⮚ Quarterly performance assessment data and trend analysis  ⮚ Issues and concerns of both parties  ⮚ Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis  ⮚ Recommendations for improved efficiency and/or effectiveness  ⮚ Issues arising from the performance monitoring processes. The PM COR must coordinate and communicate with the contractor to resolve issues and concerns regarding marginal or unacceptable performance. The PM COR and contractor should jointly formulate tactical and long-term courses of action. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a BPA modification.