Error Resolution. In Case of Errors or Questions About Your Prepaid Card Account, telephone us at 0-000-000-0000 or write us at 0000 X. Xxxxxxxxxx Xxxxx, Xxxx# 000, Xxxxx Xxxxxx, XX 00000 as soon as you can, if you think an error has occurred in your prepaid card account. We must allow you to report an error until sixty (60) days after the earlier of the date you electronically access your account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling us at 0-000-000-0000 or writing us at 0000 X. Xxxxxxxxxx Xxxxx, Xxxx# 000, Xxxxx Xxxxxx, XX 00000. You will need to tell us: Your name and Card Account number. Why you believe there is an error, and the dollar amount involved. Approximately when the error took place. If you tell us orally, we require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have access to the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten
Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must:
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed below as soon as you can if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
Error Resolution. What is an Error
Error Resolution. In case of errors or questions about your Electronic Transfers, telephone us, write us at or E-mail us at the number or location provided in Section 10.6 as soon as you can if you think that your statement is wrong or you need more information about a transaction listed on your statement or appearing on the account activity screen of your PC, we must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared or you received notification of the problem or error on your PC. You must:
Error Resolution. If you think there has been an error or a problem with your money transfer, you must contact us within 180 days of the date we promised to you that funds would be made available to your Recipient. Please let us know at any time if you have any problems with the Service. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised or incorrectly executed Transactions and/or any other loss, theft or misappropriation related to the use of our Services. You must contact us in any event no later than 13 months after the date your Transaction was executed. If you do not promptly notify us within this timeframe, we may not be able to assist you, nor issue of refund. You can contact us using the contact information in section 16.1 or via the email address [xxxxx@xxxxxxx.xxx](mailto:xxxxx@xxxxxxx.xxx). For more information about error resolution [click here](xxxxx://xxx.xxxxxxx.xxx/se/en/home/errors).
Error Resolution. What is an Error An “Error” means the following: • When money is either incorrectly taken from your PayPal account or incorrectly placed into your PayPal account, or when a transaction is incorrectly recorded in your PayPal account. • You send a payment and the incorrect amount is debited from your PayPal account. • An incorrect amount is credited to your PayPal account. • A transaction is missing from or not properly identified in your PayPal account statement. • We make a computational or mathematical error related to your PayPal account. • You request receipt or periodic statement documents that PayPal is required to provide to you. • You request information concerning preauthorized (recurring) transfers to your PayPal account that PayPal is required to provide to you. • You request additional information or clarification concerning a transfer to or from your PayPal account, including a request you make to determine whether an error has occurred. • You inquire about the status of a pending transfer to or from your PayPal account. • You request documentation or other information, unless the request is for a duplicate copy for tax or other record-keeping purposes. What is not considered an Error The following are NOT considered Errors: • If you give someone access to your PayPal account (by giving them your login information) and they use your PayPal account without your knowledge or permission. You are responsible for transactions made in this situation. • Invalidation and reversal of a payment as a result of the actions described under Refunds, Reversals and Chargebacks. • Routine inquiries about your PayPal balance. • Requests for duplicate documentation or other information for tax or other recordkeeping purposes. In case of Errors or questions about your electronic transfers Contact us at our Resolution Centre; or write to us at PayPal Canada Co., Attn: Error Resolution Department, X.X. Xxx 00000, Xxxxx, XX 00000-0000. Notify us as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. • Tell us your name and account number (if any). • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. I...
Error Resolution. THE SERVICER IS RESPONSIBLE FOR RESOLVING ANY ERRORS IN TRANSACTIONS MADE WITH YOUR CARD AND ALL QUESTIONS ABOUT TRANSACTIONS MADE WITH YOUR CARD SHOULD BE DIRECTED TO THE SERVICER RATHER THAN TO THE ISSUER OF THE CARD. Telephone the Servicer at the number on the back of the Card or write to them via the website or mailing address, if you believe that your statement or receipt reflects an error or for more information about a transaction listed on the statement or receipt. Please provide your name and Card number, the dollar amount of the suspected error or transaction, the type of transaction, and explain as clearly as you can why you believe that there is an error or why you need more information. The Servicer must hear from you no later than sixty (60) days from the date you accessed the transaction history and, if you provide this information orally, you may be required to submit a written explanation within ten (10) business days. The Servicer will determine whether an error occurred within ten (10) business days of hearing from you and will correct any error promptly. If more time is needed, however, the Servicer may take up to forty-five (45) days to investigate your complaint or question, but will provisionally credit your Card Account within ten (10) business days for the amount you believe is in error, so that you will have the use of the money during the time it takes to complete the investigation. However, if written verification is requested regarding your complaint or question and it is not received within ten (10) business days; you may not be given provisional credit. For errors involving new Cards, point-of-sale debit card transactions, or foreign-initiated transactions, it may take up to 90 days to investigate your complaint or question and for new accounts, it may take up to 20 business days to credit your Card Account for the amount you believe is in error. You will be notified of the final conclusion within three (3) business days of completing the investigation. If it is determined that no error has occurred, you will be sent a written explanation and the Servicer may debit any provisional credit from your Card Account. You may ask for copies of the documents that were used in the investigation. Neither the Servicer nor the Issuer are responsible for the delivery; quality, safety, legality or any other aspect of the goods and services purchased from Merchants with the Card. Any disputes concerning those matters should be addressed to ...
Error Resolution. In case of errors or questions regarding your electronic transfers, call or write the Credit Union as soon as possible, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. The Credit Union must hear from you no later than sixty (60) days after we send the first statement on which the problem or error appeared. To expedite the resolution process, please provide the Credit Union with the following information:
Error Resolution. In case of errors or questions about your Electronic Transfers, call us at: 000.000.0000 or write to us at: Advia Credit Union, ATTN: Member Services, 000 X. Xxxxxxxxx Xx., Xxxxxxxxx, XX 00000, as soon as you can, if you think your statement or receipt is wrong, or if you need more information about a transfer on the account statement or receipt. We must hear from you no later than sixty (60) days after we sent you the FIRST statement on which the error or problem appeared.
