Right to Complain. 8.1 Complaints and Objections Any complaints and objections regarding the passage over Fjordforbindelsen Frederikssund and/or the payment collection thereof must be made by contacting Customer Service. Any complaints and objections are dealt with by Fjordforbindelsen Frederikssund, who also makes decisions in these cases. If no agreement can be reached between the parties, the Customer may bring an action before the courts, cf. section 11.2. If the complaint relates to an amount that exceeds the minimum amount stipulated at any time (which as of 1 January 2019 is DKK 1,050) or if special circumstances exist, the Customer may file a complaint against Fjordforbindelsen Frederikssund to Center for Klageløsning (Centre for dispute resolutions), Nævnenes Hus , Toldboden 2, 8800 Viborg. A complaint can be filed to Center for Klageløsning via xxx.xxxxxxx.xx. When filing a complaint, the Customer must provide Fjordforbindelsen Frederikssund's e-mail address: xxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xx. For Customers domiciled in another EU country, a complaint about Fjordforbindelsen Frederikssund's decision can be filed via the European Commission's online dispute resolution platform (OTB platform) at xxxx://xx.xxxxxx.xx/odr. When filing a complaint, the Customer must provide Fjordforbindelsen Frederikssund's e-mail address: xxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xx.
Appears in 3 contracts
Samples: Terms and Conditions for Payment Agreement, fjordpay.dk, fjordpay.dk
Right to Complain. 8.1 Complaints and Objections Any complaints and objections regarding the passage over Fjordforbindelsen Frederikssund and/or the payment collection thereof must be made by contacting Customer Service. Any complaints and objections are dealt with by Fjordforbindelsen Frederikssund, who also makes decisions in these cases. If no agreement can be reached between the parties, the Customer may bring an action before the courts, cf. section 11.2. If the complaint relates to an amount that exceeds the minimum amount stipulated at any time (which as of 1 January 2019 is DKK 1,050) or if special circumstances exist, the Customer may file a complaint against Fjordforbindelsen Frederikssund to Center for Klageløsning (Centre for dispute resolutions), Nævnenes Hus Xxxxxxxx Xxx , Toldboden 2Xxxxxxxxx 0, 8800 Viborg0000 Xxxxxx. A complaint can be filed to Center for Klageløsning via xxx.xxxxxxx.xx. When filing a complaint, the Customer must provide Fjordforbindelsen Frederikssund's e-mail address: xxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xx. For Customers domiciled in another EU country, a complaint about Fjordforbindelsen Frederikssund's decision can be filed via the European Commission's online dispute resolution platform (OTB platform) at xxxx://xx.xxxxxx.xx/odr. When filing a complaint, the Customer must provide Fjordforbindelsen Frederikssund's e-mail address: xxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xx.
Appears in 2 contracts
Samples: fjordpay.dk, fjordpay.dk
Right to Complain. 8.1 Complaints and Objections Any complaints and objections regarding the passage over Fjordforbindelsen Frederikssund and/or the payment collection thereof must be made by contacting Customer Service. Any complaints and objections are dealt with by Fjordforbindelsen Frederikssund, who also makes decisions in these cases. If no agreement can be reached between the parties, the Customer may bring an action before the courts, cf. section 11.2. If the complaint relates to an amount that exceeds the minimum amount stipulated at any time (( which as of 1 January 2019 is DKK 1,050) or if special circumstances exist, the Customer may file a complaint against Fjordforbindelsen Frederikssund to Center for Klageløsning (Centre for dispute resolutions), Nævnenes Hus , Toldboden 2, 8800 Viborg. A complaint can be filed to Center for Klageløsning via xxx.xxxxxxx.xx. When filing a complaint, the Customer must provide Fjordforbindelsen Frederikssund's e-mail address: xxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xx. For Customers domiciled in another EU country, a complaint about Fjordforbindelsen Frederikssund's decision can be filed via the European Commission's online dispute resolution platform (OTB platform) at xxxx://xx.xxxxxx.xx/odrxxxx://xx.xxxxxx .eu/odr. When filing a complaint, the Customer must provide Fjordforbindelsen Frederikssund's e-mail address: xxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xx.
Appears in 1 contract
Samples: fjordpay.dk
Right to Complain. 8.1 Complaints and Objections Any complaints and objections regarding the passage over Fjordforbindelsen Frederikssund and/or the payment collection thereof must be made by contacting Customer Service. Any complaints and objections are dealt with by Fjordforbindelsen Frederikssund, who also makes decisions in these cases. If no agreement can be reached between the parties, the Customer may bring an action before the courts, cf. section 11.2. If the complaint relates to an amount that exceeds the minimum amount stipulated at any time (( which as of 1 January 2019 is DKK 1,050) or if special circumstances exist, the Customer may file a complaint against Fjordforbindelsen Frederikssund to Center for Klageløsning (Centre for dispute resolutions), Nævnenes Hus , Toldboden 2, 8800 Viborg. A complaint can be filed to Center for Klageløsning via xxx.xxxxxxx.xx. When filing a complaint, the Customer must provide Fjordforbindelsen Frederikssund's e-mail address: xxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xx. For Customers domiciled in another EU country, a complaint about Fjordforbindelsen Frederikssund's decision can be filed via the European Commission's online dispute resolution platform (OTB platform) at xxxx://xx.xxxxxx.xx/odr. When filing a complaint, the Customer must provide Fjordforbindelsen Frederikssund's e-mail address: xxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xx.
Appears in 1 contract