Right to Complain. If we do not meet our responsibilities under this agreement you have the right to make a complaint using our complaints procedure. The procedure operates in accordance with the requirements of the Regulator of Social Housing or its successors as laid down from time to time. To make a complaint you should contact us by phone, letter, e- mail or in person at our offices.
Appears in 3 contracts
Samples: Tenancy Agreement, Tenancy Agreement, Introductory and Secure Tenancy Agreement
Right to Complain. If we do not meet our responsibilities under this agreement you have the right to make a complaint using our complaints procedure. The procedure operates in accordance with the requirements of the Regulator of Social Housing or its successors as laid down from time to time. To make a complaint you should contact us by phone, letter, e- e-mail or in person at our offices.
Appears in 1 contract
Samples: Tenancy Agreement
