Right to Receive Documentation of Transfers. Periodic Statements – You will get a monthly Account statement reflecting transactions for your Account(s) unless there are no transfers or withdrawals. In any case, you will get a statement at least quarterly. • Terminal Transfers – You can get a receipt at the time you make any transfer of more than $15 to or from your Account(s) using an ATM or a POS (Point of Sale) terminal. • Preauthorized Credits – If you have arranged to have direct deposits made to your Account(s) at least once every sixty (60) days from the same person or company, the person or company making the deposit will inform you every time they send us the money. To verify your preauthorized credit(s), please contact us at (000) 000-0000 during normal business hours. MEMBER’S LIABILITY FOR UNAUTHORIZED TRANSFERS AND ADVISABILITY OF PROMPT REPORTING • Tell us at once if you believe your Access Code, PIN or Card has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping possible losses at a minimum. You can lose all the money in your Account (plus your maximum overdraft line of credit). • You are not responsible for any unauthorized transactions using your Access Code, PIN or Card if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your Access Code, PIN or Card from the risk of loss or theft, and (ii) upon becoming aware of a loss or theft, you promptly report the loss or theft to us. • For all other electronic fund transfer transactions, if you tell us within two (2) business days, you can lose no more than $50 if someone used your Access Code, PIN or Card without your permission. If you do not tell us within two (2) business days after you learn of the loss or theft of your Access Code, PIN or EECU Debit Card, and we can prove that we could have stopped someone from using your Access Code, PIN or EECU Debit Card without your permission if you had informed us, you can lose as much as $500. • If your statement shows transfers that you did not make, including those by EECU Debit Card, Access Code, PIN or other means, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back the money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had informed us in time. • If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
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Right to Receive Documentation of Transfers. Periodic Statements – You will get receive a monthly Account account statement reflecting transactions for your Account(s) unless if there are no any electronic fund transfers or withdrawals. In any caseduring that month, otherwise you will get receive a statement at least quarterly. • Terminal Transfers – You can get SUMMARY OF OUR LIABILITY TO YOU FOR FAILURE TO MAKE OR STOP CERTAIN TRANSFERS: If we do not complete a receipt at the time you make any transfer of more than $15 to or from your Account(saccount on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable, for instance: • If, through no fault of ours, you do not have enough money in your account to make the transfer • If the transfer would go over the credit limit on your overdraft line • If circumstances beyond our control (such as fire or flood) using prevent the transfer, despite reasonable precautions that we have taken • If the ATM where you are making the transfer does not have enough cash • If the terminal was not working properly and you knew about the breakdown when you started the transfer • There may be other exceptions stated in our agreement with you CONFIDENTIALITY: We will disclose information to third parties about your account or the transfers you make: • Where it is necessary for completing transfer • In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant • In order to comply with government agency or court orders or subpoenas, or laws and regulations • If you give us your written permission CHARGES FOR ELECTRONIC FUND TRANSFERS: If you use an ATM not owned by us or visit a POS (Point merchant, you may be charged a fee by the acquirer. Check the Rate & Fee Schedule for any fees the credit union may charge. OTHER TERMS AND CONDITIONS: The exchange rate for transactions in a foreign currency will be a rate selected by Visa from the range of Salerates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government mandated rate in effect for the applicable central processing date plus the 1% International Transaction Fee. Your account(s) terminalmay also be governed by other terms and conditions previously set by us. • Preauthorized Credits – If any of those terms and conditions, conflict with the terms and conditions of this disclosure statement, this disclosure statement will prevail. IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS: If you have arranged to have direct deposits made to think your Account(s) at least once every sixty (60) days from the same person statement or company, the person or company making the deposit will inform you every time they send us the money. To verify your preauthorized credit(s), please contact us at (000) 000-0000 during normal business hours. MEMBER’S LIABILITY FOR UNAUTHORIZED TRANSFERS AND ADVISABILITY OF PROMPT REPORTING • Tell us at once if you believe your Access Code, PIN or Card has been lost or stolen, receipt is wrong or if you need more information about a transfer listed on your statement or receipt, contact us immediately. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. We will need the following information if you contact us in writing: • Your name and account number • A description of the error or the transfer you are unsure about • An explanation as to why you believe that it is an electronic fund transfer has been made without your permission using error or why you need more information from your check• The dollar amount of the suspected error. Telephoning is the best way of keeping possible losses at a minimum. You can lose all the money in your Account (plus your maximum overdraft line of credit). • You are not responsible for any unauthorized transactions using your Access Code, PIN or Card if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your Access Code, PIN or Card from the risk of loss or theft, and (ii) upon becoming aware of a loss or theft, you promptly report the loss or theft to us. • For all other electronic fund transfer transactions, if If you tell us orally, we may require that you send us your complaint or question in writing within two (2) 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or questions in writing and we do not receive it within 10 business days, you can lose no more than $50 if someone used your Access Code, PIN or Card without your permission. If you do not tell us within two (2) business days after you learn of the loss or theft of your Access Code, PIN or EECU Debit Card, and we can prove that we could have stopped someone from using your Access Code, PIN or EECU Debit Card without your permission if you had informed us, you can lose as much as $500. • If your statement shows transfers that you did not make, including those by EECU Debit Card, Access Code, PIN or other means, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back credit your account for the money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had informed us in time. • If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periodserror.
Appears in 1 contract
Samples: Membership and Account Agreement
Right to Receive Documentation of Transfers. Periodic Statements – You will get a monthly Account statement reflecting transactions for your Account(s) unless there are no transfers or withdrawals. In any case, you will get a statement at least quarterly. • Terminal Transfers – You can get a receipt at the time you make any transfer of more than $15 to or from your Account(s) Account using an one of the ATM or a POS (Point of Sale) terminalterminals. • Preauthorized Credits – If you have arranged to have direct deposits made to your Account(s) account at least once every sixty (60) days from the same person or company, the person or company making the deposit will inform you every time they send us the money. To verify your preauthorized credit(s), please contact can call us at (000) 000-0000 during normal or (000) 000-0000 to find out whether or not the deposit has been made. You will get a monthly Statement (unless there are no transfers in a particular month). In any case you will get a Statement at least quarterly. SUMMARY OF YOUR RIGHT TO STOP PAYMENTS: If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here is how: Call us at (000) 000-0000, or write us at Florida State University Credit Union, P.O. Box 182499, Tallahassee, FL 32318 in time for us to receive your request two days or more before the payment is scheduled to be made. If you call, we may also require that you put your request in writing and get it to us within 14 days after you call. We will charge you a fee for each stop payment order you give. If these regular payments may vary in amount, the person you are going to pay will tell you ten days before each payment when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set). If you order us to stop one of these payments three business hoursdays or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages. MEMBER’S SUMMARY OF CREDIT UNION'S LIABILITY FOR UNAUTHORIZED TRANSFERS AND ADVISABILITY OF PROMPT REPORTING • Tell us at once if you believe your Access Code, PIN FAILURE TO MAKE TRANSFERS: If we do not complete a transfer to or Card has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your checkAccount on time or in correct amount according to our agreement with you, we will be liable for your losses for damages as required by Federal law. Telephoning is the best way However, there are some exceptions. We will not be liable for, for instance: If through no fault of keeping possible losses at a minimum. You can lose all the ours, you do not have enough money in your Account (plus your maximum overdraft line of credit). • You to make the transfer; If the transfer would go over the credit limit on a loan; If the ATM terminal where you are making the transfer does not responsible for any unauthorized transactions using your Access Code, PIN have enough cash; If the ATM terminal or Card if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your Access Code, PIN system or Card from the risk of loss or theftother audio/digital system was not working properly, and you knew about the breakdown when you started the transfer; If circumstances beyond our control (iisuch as fire or flood) upon becoming aware prevent the transfer, despite reasonable precautions that we have taken; If the funds in your Account are subject to a court order or other restriction preventing the transfer; and There may be other exceptions stated in our agreement with you. CIRCUMSTANCES UNDER WHICH WE WILL DISCLOSE ACCOUNT INFORMATION TO THIRD PARTIES: We will disclose information to third parties about your Account or transfers you made: When it is necessary to complete the transfers; In order to verify the existence and conditions of your Account for a loss third party such as a credit bureau or theftmerchant; In order to comply with a government agency or court orders; or If you give us written permission. SUMMARY OF OUR ERROR RESOLUTION PROCEDURE IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS: In Case Of Errors Or Questions About Your Electronic Transfers, telephone us at (000) 000-0000 or write us at Florida State University Credit Union, P.O. Box 182499, Tallahassee, FL 32318, as soon as you promptly report the loss or theft to us. • For all other electronic fund transfer transactionscan, if you tell us within two (2) business days, think your Statement or receipt is wrong or if you need more information about a transfer listed on the Statement or receipt. We must hear from you no later than 60 days after we sent you the first Statement on which the problem or error appeared. Your inquiry must include: Your name and Account number; Describe the error or the transfer you are unsure about and explain as clearly as you can lose no why you believe it is an error or why you need more than $50 if someone used your Access Code, PIN or Card without your permissioninformation; The dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten business days. We will tell you the results of our investigation within 10 business days (5 business days for VISA® Check Card point-of-sale transactions and 20 business days if the transaction involved an account open within 30 days) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a point-of-sale transaction, a foreign initiated transfer, or the transaction involved an account opened within 30 days) to investigate your complaint or question. If we decide to do this, we will recredit your Account within 10 business days (5 business days for unauthorized VISA® Check Card transactions and 20 business days if the transaction involved an account opened within 30 days) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not tell us receive it within two (2) ten days, we may not recredit your Account. If we decide there was no error, we will send you a written explanation within three business days after you learn we finish our investigation. You may ask for copies of the loss or theft of your Access Code, PIN or EECU Debit Card, and we can prove documents that we could have stopped someone from using your Access Codeused in our investigation. ATM Usage Safety Precautions: REMEMBER THERE IS SAFETY IN NUMBERS. WHENEVER POSSIBLE, PIN or EECU Debit Card without your permission if you had informed us, you can lose as much as $500. • If your statement shows transfers that you did not make, including those by EECU Debit Card, Access Code, PIN or other means, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back the money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had informed us in time. • If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periodsHAVE ANOTHER PERSON ACCOMPANY YOU WHEN TRANSACTING BUSINESS ON AN AUTOMATED TELLER MACHINE.
Appears in 1 contract
Samples: Notice of Change
Right to Receive Documentation of Transfers. Periodic Statements – Your completed ACH electronic funds transfers to and from your Logix accounts will appear on your periodic account statements. You will get a monthly Account account statement reflecting transactions for on the ACH electronic funds transfer activity on your Account(s) Logix accounts unless there are no transfers or withdrawalsin a particular month. In any case, you will get a statement at least quarterly. • Terminal Transfers – Provisional Payment, Funds Availability, and Dividend Accrual: Credit given by us to you with respect to an Automated Clearing House credit Entry is provisional until we receive final settlement for such Entry through a Federal Reserve Bank. If we do not receive such final settlement, you are hereby notified and agree that we are entitled to a refund of the amount credited to you in connection with such Entry, and the party making payment to you via such Entry (i.e. the Originator of the Entry) shall not be deemed to have paid you the amount of such Entry. Funds from ACH electronic funds transfer deposits to your Logix account(s) will be available on the day we receive the deposit in accordance with our "Funds Availability Policy." You may obtain a copy of our Funds Availability Policy upon request by calling us at 800-328-5328, or by visiting any one of our branches. Dividends accrue from the date of deposit in accordance with our applicable account agreement with you. Right to Stop ACH Transfers: You can get stop a receipt at the time you make any MoneyMover Service ACH funds transfer of more than $15 to or from your Account(s) using an ATM or a POS (Point of Sale) terminal. • Preauthorized Credits – If you have arranged set up to have direct deposits made to your Account(s) at least once every sixty (60) days from occur, by cancelling or deleting that transfer before the same person or company, processing cutoff time on the person or company making the deposit will inform you every time they send us the money. To verify your preauthorized credit(s), please contact us at (000) 000-0000 during normal business hours. MEMBER’S LIABILITY FOR UNAUTHORIZED TRANSFERS AND ADVISABILITY OF PROMPT REPORTING • Tell us at once if you believe your Access Code, PIN or Card has been lost or stolen, or if you believe that an electronic fund scheduled transfer has been made without your permission using information from your check. Telephoning is the best way of keeping possible losses at a minimumdate. You can lose all also stop payment on these preauthorized electronic funds transfers by notifying us, either orally or in writing, at least three business days before the money in transfer is scheduled to be made. To do so, call us at 000-000-0000, or visit any one of our branches. Representment of Returned ACH Items: If any ACH debit to your Account account at another financial institution is returned to us for “Insufficient Funds,” we may resubmit the debit to the designated financial institution one (plus your maximum overdraft line of credit). • You are not responsible for any unauthorized transactions using your Access Code, PIN or Card if: (i1) you can demonstrate that you have exercised reasonable care in safeguarding your Access Code, PIN or Card from the risk of loss or theft, and (ii) upon becoming aware of a loss or theft, you promptly report the loss or theft to us. • For all other electronic fund transfer transactions, if you tell us within two (2) business days, you can lose no more than $50 if someone used your Access Code, PIN or Card without your permissiontime. If you do not tell us within two (2) business days after you learn of the loss or theft of your Access Code, PIN or EECU Debit Card, and we can prove that we could have stopped someone from using your Access Code, PIN or EECU Debit Card without your permission if you had informed us, you can lose as much as $500. • If your statement shows transfers that you did not make, including those by EECU Debit Card, Access Code, PIN or other means, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back the money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had informed us in time. • If a good reason (such as a long trip or a hospital stay) kept you from telling usdebit is returned for Insufficient Funds upon representment, we will extend reverse the time periodscredit to your account(s) or loan(s) and we will not again resubmit the debit until the next scheduled transfer date. If this occurs on loan payment transfers, you will be responsible to ensure that your required monthly loan payment is made. We reserve the right to charge you a fee for each “non-sufficient funds” ACH debit returned item. Fees and Charges: There are no fees or charges to use the MoneyMover Service or for us to process ACH funds transfers you initiate through this Service; however, there are charges associated with ACH NSF Returned Items. Please refer to our Schedule of Service Charges and Fees, which is available online and which can also be obtained by contacting us at 800-328- 5328 or by visiting any one of our branches.
Appears in 1 contract
Samples: Logix Mobile Banking Terms and Conditions Agreement
Right to Receive Documentation of Transfers. Periodic Statements – You will get a monthly Account statement reflecting transactions for your Account(s) unless there are no transfers or withdrawals. In any case, you will get a statement at least quarterly. • Terminal Transfers – You can get a receipt at the time you make any a transfer of more than $15 to or from your Account(s) Account using an ATM or a POS (Point of Sale) terminal. • Preauthorized Credits – In addition, all Account transactions can be reviewed securely online and will be reflected on monthly or periodic Account statements that will be sent or made available to you. If you have arranged to have direct deposits deposit made directly to your Account(s) Account at least once every sixty (60) 60 days from the same person or company, the person or company making the deposit will inform you every time they send us the money. To verify your preauthorized credit(s), please contact can call us at (000) -000-0000 during normal business hours. MEMBER’S LIABILITY FOR UNAUTHORIZED TRANSFERS AND ADVISABILITY OF PROMPT REPORTING • Tell us at once if you believe your Access Code, PIN or Card to find out whether the contribution has been lost or stolenmade. Stop Payments and Notice of Varying Amounts. Unless otherwise provided in this EFT Agreement and the Deposit/Contribution Account Agreement, or if you believe understand that you cannot stop an electronic fund transfer after it has been made without initiated or authorized. If you have told us or a merchant in advance to make regular preauthorized payments out of your permission using information from Account, you can stop any of these payments by calling. Mailing or emailing us at HSA Bank, X.X. Xxx 000, Xxxxxxxxx, XX 00000 or 000-000-0000 or xxxxx@xxxxxxx.xxx in time for us to receive your checkrequest 3 business days or more before the payment is scheduled to be made. Telephoning is the best way of keeping possible losses at If you call us, we may also require you to put your request in writing and get it to us within 14 days after you call. We may charge a minimum. You can lose all the money fee as set forth in your Health Savings Account (plus your maximum overdraft line of credit)Fee and Interest Rate Schedule process a stop payment order and for each renewal. • You are not responsible for any unauthorized transactions using your Access Code, PIN or Card if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your Access Code, PIN or Card from the risk of loss or theft, and (ii) upon becoming aware of When a loss or theft, you promptly report the loss or theft to us. • For all other preauthorized electronic fund transfer transactionsfrom your Account will vary in amount from the previous transfer under the same authorization or from the preauthorized amount, if the designated payee is required to send you tell us within two (2) business days, you can lose no more than $50 if someone used your Access Code, PIN or Card without your permissionwritten notice of the amount and the date of the transfer at least 10 calendar days before the scheduled date of transfer. If you do not tell us within two (2) business days after agreed to a preauthorized electronic funds transfer from your Account, you learn of are responsible for notifying the loss merchant when you want to permanently stop the preauthorized electronic funds transfer or theft if any of your Access Code, PIN or EECU Debit Card, and we can prove that we could have stopped someone from using your Access Code, PIN or EECU Debit Card without your permission if Account identifying information you had informed us, you can lose as much as $500gave to the merchant has changed. • If your statement shows transfers that you did not make, including those by EECU Debit Card, Access Code, PIN or other means, tell us at onceWhen You Owe Us Money. If you do owe us money for fees or because an unauthorized transfer or an error that you reported is not tell us within sixty (60) days after the statement was mailed to yousupported by our investigation, you agree to pay us the amount of the fee or any applicable provisional credit. You also may not get back be responsible for costs we incur, including attorney fees, to collect the money debt you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had informed us in time. • If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periodsowe.
Appears in 1 contract
Samples: Custodial Agreement
Right to Receive Documentation of Transfers. Periodic Statements – You have a right to receive a transaction receipt each time you complete a transaction or transfer using your Card. Your periodic account statements will also reflect all Card transactions on your account(s) during the statement period. The transaction dates appearing on your statements represent the transaction processing date. The processing date may differ from the date the transaction was actually performed due to business day/processing day differentials. Review and retain all transaction receipts for verification against your statements. Zero Liability for Unauthorized Transactions and Lost or Stolen Cards: You will get a monthly Account statement reflecting not be responsible for unauthorized transactions for made with your Account(s) unless there are no transfers or withdrawals. In any case, you will get a statement at least quarterly. • Terminal Transfers – You can get a receipt at the time you make any transfer of more than $15 to or from your Account(s) using an ATM or a POS (Point of Sale) terminal. • Preauthorized Credits – If you have arranged to have direct deposits made to your Account(s) at least once every sixty (60) days from the same person or company, the person or company making the deposit will inform you every time they send us the money. To verify your preauthorized credit(s), please contact us at (000) 000-0000 during normal business hours. MEMBER’S LIABILITY FOR UNAUTHORIZED TRANSFERS AND ADVISABILITY OF PROMPT REPORTING • Tell us at once Card if you believe your Access Code, PIN or Card has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping possible losses at a minimum. You can lose all the money in your Account (plus your maximum overdraft line of credit). • You are not responsible for any unauthorized transactions using your Access Code, PIN or Card if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your Access Code, PIN or Card from the risk of loss or theft, and (ii) upon becoming aware of a loss or theft, you promptly report the loss or theft to us. • For all other electronic fund transfer transactions, if you tell us within two (2) business days, you can lose no more than $50 if someone used your Access Code, PIN or Card without your permission. If you do not tell notify us within two (2) business days after of discovering your Card was lost or stolen, otherwise you learn of the loss or theft of your Access Code, PIN or EECU Debit Card, and we can prove that we could have stopped someone from using your Access Code, PIN or EECU Debit Card without your permission if you had informed us, you can lose may be liable for as much as $500. • If In addition, if your statement shows transactions you did not authorize, you must notify us within 60 days of the date we sent the statement on which the unauthorized transaction appears, otherwise you will be liable for the transaction amount. Unauthorized transactions are transactions resulting from the use of the Card, Card number, Card verification (CVC, CVV or CSC) number, or PIN by a person who does not have actual, implied or apparent authority for such use, and from which the cardholder receives no benefit. Zero Liability does not apply to Cards issued to an entity other than a natural person or for business, commercial, or agricultural purposes. Tell us AT ONCE if you believe that your Card or Card number or PIN has been lost or stolen or that someone has or may use it to deduct or transfer money from your account without your permission. Call us at 000-000-0000 (toll free) 24 hours a day, seven days a week, or write to us at Logix, P.O. Box 6999, Burbank, CA 91510. In Case of Errors or Questions About Your Electronic Transfers: Telephone us toll-free at 000-000-0000 or write to us at Logix, P.O. Box 6999, Burbank, CA 91510 as soon as you can if you think your statement or receipt is wrong, shows transfers and transactions that you did not makeauthorize, including those by EECU Debit Cardor if you need more information about a transfer reflected on your statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. When reporting errors or questions: (1) Tell us your name and account number; (2) Describe the error or the transaction or transfer you are unsure about, Access Codeand explain as clearly as you can why you believe it is an error or why you need more information; and, PIN or other means, tell (3) Tell us at oncethe dollar amount of the suspected error and the date it occurred. If you do not tell notify us orally, we may require you to send us your complaint or question in writing within sixty ten (6010) business days. We will determine whether an error occurred within ten (10) business days after the statement was mailed we hear from you and will correct any error promptly. If we need more time, however, we may take up to you, you may not get back the money you lost after the sixty forty-five (6045) calendar days if to investigate your complaint or question. If we can prove that we could have stopped someone from taking the money if you had informed us in time. • If a good reason (such as a long trip or a hospital stay) kept you from telling usdecide to do this, we will extend provisionally credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time periods.it takes us to complete our investigation. If we ask you to put your complaint or request in writing and we do not receive it within ten
Appears in 1 contract
Samples: www.logixbanking.com
Right to Receive Documentation of Transfers. Periodic Statements – Your completed ACH electronic funds transfers to and from your Logix accounts will appear on your periodic account statements. You will get a monthly Account account statement reflecting transactions for on the ACH electronic funds transfer activity on your Account(s) Logix accounts unless there are no transfers or withdrawalsin a particular month. In any case, you will get a statement at least quarterly. • Terminal Transfers – Provisional Payment, Funds Availability, and Dividend Accrual: Credit given by us to you with respect to an Automated Clearing House credit Entry is provisional until we receive final settlement for such Entry through a Federal Reserve Bank. If we do not receive such final settlement, you are hereby notified and agree that we are entitled to a refund of the amount credited to you in connection with such Entry, and the party making payment to you via such Entry (i.e. the Originator of the Entry) shall not be deemed to have paid you the amount of such Entry. Funds from ACH electronic funds transfer deposits to your Logix account(s) will be available on the day we receive the deposit in accordance with our "Funds Availability Policy". You may obtain a copy of our Funds Availability Policy upon request by calling us at 000-000-0000, or by visiting any one of our branches. Dividends accrue from the date of deposit in accordance with our applicable account agreement with you. Right to Stop ACH Transfers: You can get stop a receipt at the time you make any Business MoneyMover Service ACH funds transfer of more than $15 to or from your Account(s) using an ATM or a POS (Point of Sale) terminal. • Preauthorized Credits – If you have arranged set up to have direct deposits made occur, by cancelling or deleting that transfer before the processing cutoff time on the scheduled transfer date. You can also stop payment on these preauthorized electronic funds transfers by notifying us, either orally or in writing, at least three business days before the transfer is scheduled to be made. To do so, call us at 000-000-0000, or visit any one of our branches. Representment of Returned ACH Items: If any ACH debit to your Account(saccount at another financial institution is returned to us for “Insufficient Funds”, we may resubmit the debit to the designated financial institution one (1) at least once every sixty (60time. If the debit is returned for Insufficient Funds upon representment, we will reverse the credit to your account(s) days from or loan(s) and we will not again resubmit the same person debit until the next scheduled transfer date. If this occurs on loan payment transfers, you will be responsible to ensure that your required monthly loan payment is made. We reserve the right to charge you a fee for each “non-sufficient funds” ACH debit returned item the first time the item is returned to us unpaid for reasons such as insufficient funds; fee not charged on representment because we do not charge an additional fee if/when that particular item is again returned to us unpaid. Fees and Charges: There are no fees or companycharges to use the Business MoneyMover Service or for us to process ACH funds transfers you initiate through this Service; however, the person or company making the deposit will inform you every time they send us the moneythere are charges associated with ACH NSF Returned Items. To verify your preauthorized credit(s)Please refer to our Fee Schedule for Business Accounts, please contact which is available online and which can also be obtained by contacting us at (000) -000-0000 during normal business hours. MEMBER’S LIABILITY FOR UNAUTHORIZED TRANSFERS AND ADVISABILITY OF PROMPT REPORTING • Tell us at once if you believe your Access Code, PIN or Card has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way by visiting any one of keeping possible losses at a minimum. You can lose all the money in your Account (plus your maximum overdraft line of credit). • You are not responsible for any unauthorized transactions using your Access Code, PIN or Card if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your Access Code, PIN or Card from the risk of loss or theft, and (ii) upon becoming aware of a loss or theft, you promptly report the loss or theft to us. • For all other electronic fund transfer transactions, if you tell us within two (2) business days, you can lose no more than $50 if someone used your Access Code, PIN or Card without your permission. If you do not tell us within two (2) business days after you learn of the loss or theft of your Access Code, PIN or EECU Debit Card, and we can prove that we could have stopped someone from using your Access Code, PIN or EECU Debit Card without your permission if you had informed us, you can lose as much as $500. • If your statement shows transfers that you did not make, including those by EECU Debit Card, Access Code, PIN or other means, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back the money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had informed us in time. • If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periodsour branches.
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