Common use of RIGHTS AND OBLIGATIONS OF THE MERCHANT Clause in Contracts

RIGHTS AND OBLIGATIONS OF THE MERCHANT. 3.1 Under the Agreement, the Merchant shall: 3.1.1 Open a current account with TBC Bank JSC (unless he/she/it already has one), where to transfer funds under the Agreement; 3.1.2 After the Bank ensures that the payment gateway is integrated into the Merchant’s website, display the information about card payment rules on the online store’s website; 3.1.3 Sell goods/services via online store in line with his/her/its field of business; 3.1.4 Pay the Bank the following amounts within 3 (three) business days of the Bank’s notice: • Reversals; • Transactions disputed by the card issuer (chargebacks); • Penalties/payments imposed by the International Payment System on the Bank due to an incident observed with/ charges laid against the Merchant; • Any type of loss/damage caused to the Bank due to incorrect/inaccurate information about the Bank spread by the Merchant. 3.1.5 Report to the Bank in writing any changes in his/her/its contact details (legal/physical address, bank details, telephone number, fax number, e-mail address), as well as in his/her/its status (including, legal status, field of business, liquidation, bankruptcy) as soon as these changes are put into effect; 3.1.6 Observe the International Payment Systems’ requirements for merchants with e-commerce websites, which are provided in Annex #1; 3.1.7 Fulfil the requirements set forth in Sub-Paragraph 3.1.4 of the Agreement with respect to each authorized transaction within 180 (one hundred and eighty) days after the Bank transmits it to the International Payments Systems. Thus, the Bank has the right to deduct by direct debit the amounts indicated in Sub-Paragraph 3.1.4 hereof from the Merchant’s Insurance Reserve and/or other accounts within 180 (one hundred and eighty) days after an authorized transaction is transmitted by the Bank to the International Payments Systems; 3.1.8 Ensure that the Bank has free access to all Internet and/or other information resources which the Merchant uses for the sale of goods/services; 3.1.9 Use exclusively TBC Bank’s e-commerce services for VISA/ Mastercard payments cards during the validity term of the Agreement. Otherwise, the Bank has the right to require, and if so, the Merchant is obliged to pay the Bank a penalty equal to six times the sum of e-commerce transactions in the last 6 (six) months (minimum 5 000 (five thousand) GEL); 3.1.10 Not perform a transaction (not accept a payment) unless it is directly related to the sale of goods/services offered by the Merchant to clients; 3.1.11 Not take part in transactions/fictitious transactions (without rendering a service to the client(s)) that are directly or indirectly related to money laundering; 3.1.12 Not submit a transaction document(s) (whether in a paper and/or electronic form), which the Merchant knows or should know is/are fake or has/have not been authorized by the Cardholder; 3.1.13 If the fees set by the Bank are not paid in full and/or in due time, ensure that all of the Merchant’s outstanding payments/charges are duly settled within 10 (ten) calendar days of the Bank’s respective notice. Otherwise, the Bank has the right to suspend any service(s) (including, the E-Commerce service) envisaged by the Agreement and/or annexes hereto, and furthermore, to terminate the service(s) (including, the E-Commerce Service) unless all of the liabilities are fully satisfied within 30 (thirty) calendar days of the suspension of the service(s); 3.1.14 Check all transactions performed via TPAY QR on TPAY WEB and/or in the mobile application; 3.1.15 Not require the client to post payment card details (card number, expiry date, etc.) to the Merchant’s website; not save payment card details and/or disclose/transfer them to any third party (except when directly required by the law); strictly comply with security standards for payment card transactions. 3.1.16 Follow the customer confidentiality policy. 3.1.17 Keep and maintain throughout the validity period of this Agreement relevant equipment, machinery and/or other means (including personnel qualification enhancement tools, internal control tools and other technical equipment) in order to ensure full compliance with information security/confidentiality standards and legislative requirements. 3.1.18 Display the transaction amount to the client before the transaction is performed. 3.1.19 Not refuse the client access to services envisaged herein for the purchase of goods/services unless the Merchant finds the transaction suspicious. 3.1.20 Capture the transaction amount no later than 30 (thirty) business days from pre- authorization.

RIGHTS AND OBLIGATIONS OF THE MERCHANT. 3.1 Under the Agreement, the Merchant shall: 3.1.1 Open a current account with TBC Bank JSC (unless he/she/it already has one), where to transfer funds under the Agreement; 3.1.2 After the Bank ensures that the payment gateway is integrated into the Merchant’s website, display the information about card payment rules on the online store’s website; 3.1.3 Sell goods/services via online store in line with his/her/its field of business; 3.1.4 Pay the Bank the following amounts within 3 (three) business days of the Bank’s notice: •  Reversals; •  Transactions disputed by the card issuer (chargebacks); •  Penalties/payments imposed by the International Payment System on the Bank due to an incident observed with/ charges laid against the Merchant; •  Any type of loss/damage caused to the Bank due to incorrect/inaccurate information about the Bank spread by the Merchant. 3.1.5 Report to the Bank in writing any changes in his/her/its contact details (legal/physical address, bank details, telephone number, fax number, e-mail address), as well as in his/her/its status (including, legal status, field of business, liquidation, bankruptcy) as soon as these changes are put into effect; 3.1.6 Observe the International Payment Systems’ requirements for merchants with e-commerce websites, which are provided in Annex #1; 3.1.7 Fulfil the requirements set forth in Sub-Paragraph 3.1.4 of the Agreement with respect to each authorized transaction within 180 (one hundred and eighty) days after the Bank transmits it to the International Payments Systems. Thus, the Bank has the right to deduct by direct debit the amounts indicated in Sub-Paragraph 3.1.4 hereof from the Merchant’s Insurance Reserve and/or other accounts within 180 (one hundred and eighty) days after an authorized transaction is transmitted by the Bank to the International Payments Systems; 3.1.8 Ensure that the Bank has free access to all Internet and/or other information resources which the Merchant uses for the sale of goods/services; 3.1.9 Use exclusively TBC Bank’s e-commerce services for VISA/ Mastercard payments cards during the validity term of the Agreement. Otherwise, the Bank has the right to require, and if so, the Merchant is obliged to pay the Bank a penalty equal to six times the sum of e-commerce transactions in the last 6 (six) months (minimum 5 000 (five thousand) GEL); 3.1.10 Not perform a transaction (not accept a payment) unless it is directly related to the sale of goods/services offered by the Merchant to clients; 3.1.11 Not take part in transactions/fictitious transactions (without rendering a service to the client(s)) that are directly or indirectly related to money laundering; 3.1.12 Not submit a transaction document(s) (whether in a paper and/or electronic form), which the Merchant knows or should know is/are fake or has/have not been authorized by the Cardholder; 3.1.13 If the fees set by the Bank are not paid in full and/or in due time, ensure that all of the Merchant’s outstanding payments/charges are duly settled within 10 (ten) calendar days of the Bank’s respective notice. Otherwise, the Bank has the right to suspend any service(s) (including, the E-Commerce service) envisaged by the Agreement and/or annexes hereto, and furthermore, to terminate the service(s) (including, the E-Commerce Service) unless all of the liabilities are fully satisfied within 30 (thirty) calendar days of the suspension of the service(s); 3.1.14 Check all transactions performed via TPAY QR on TPAY WEB and/or in the mobile application; 3.1.15 Not require the client to post payment card details (card number, expiry date, etc.) to the Merchant’s website; not save payment card details and/or disclose/transfer them to any third party (except when directly required by the law); strictly comply with security standards for payment card transactions. 3.1.16 Follow the customer confidentiality policy. 3.1.17 Keep and maintain throughout the validity period of this Agreement relevant equipment, machinery and/or other means (including personnel qualification enhancement tools, internal control tools and other technical equipment) in order to ensure full compliance with information security/confidentiality standards and legislative requirements. 3.1.18 Display the transaction amount to the client before the transaction is performed. 3.1.19 Not refuse the client access to services envisaged herein for the purchase of goods/services unless the Merchant finds the transaction suspicious. 3.1.20 Capture the transaction amount no later than 30 (thirty) business days from pre- authorization.

RIGHTS AND OBLIGATIONS OF THE MERCHANT. 3.1 Under the Agreement, the Merchant shall: 3.1.1 Open a current account with TBC Bank JSC (unless he/she/it already has one), where to transfer funds under the Agreement; 3.1.2 After the Bank ensures that the payment gateway is integrated into the Merchant’s website, display the information about card payment rules on the online store’s website; 3.1.3 Sell goods/services via online store in line with his/her/its field of business; 3.1.4 Pay the Bank the following amounts within 3 (three) business days of the Bank’s notice: • Reversals; • Transactions disputed by the card issuer (chargebacks); • Penalties/payments imposed by the International Payment System on the Bank due to an incident observed with/ charges laid against the Merchant; • Any type of loss/damage caused to the Bank due to incorrect/inaccurate information about the Bank spread by the Merchant. 3.1.5 Report to the Bank in writing any changes in his/her/its contact details (legal/physical address, bank details, telephone number, fax number, e-mail address), as well as in his/her/its status (including, legal status, field of business, liquidation, bankruptcy) as soon as these changes are put into effect; 3.1.6 Observe the International Payment Systems’ requirements for merchants with e-commerce websites, which are provided in Annex #1; 3.1.7 Fulfil the requirements set forth in Sub-Paragraph 3.1.4 of the Agreement with respect to each authorized transaction within 180 (one hundred and eighty) days after the Bank transmits it to the International Payments Systems. Thus, the Bank has the right to deduct by direct debit the amounts indicated in Sub-Paragraph 3.1.4 hereof from the Merchant’s Insurance Reserve and/or other accounts within 180 (one hundred and eighty) days after an authorized transaction is transmitted by the Bank to the International Payments Systems; 3.1.8 Ensure that the Bank has free access to all Internet and/or other information resources which the Merchant uses for the sale of goods/services; 3.1.9 Use exclusively TBC Bank’s e-commerce services for VISA/ Mastercard payments cards during the validity term of the Agreement. Otherwise, the Bank has the right to require, and if so, the Merchant is obliged to pay the Bank a penalty equal to six times the sum of e-commerce transactions in the last 6 (six) months (minimum 5 000 (five thousand) GEL); 3.1.10 Not perform a transaction (not accept a payment) unless it is directly related to the sale of goods/services offered by the Merchant to clients; 3.1.11 Not take part in transactions/fictitious transactions (without rendering a service to the client(s)) that are directly or indirectly related to money laundering; 3.1.12 Not submit a transaction document(s) (whether in a paper and/or electronic form), which the Merchant knows or should know is/are fake or has/have not been authorized by the Cardholder; 3.1.13 If the fees set by the Bank are not paid in full and/or in due time, ensure that all of the Merchant’s outstanding payments/charges are duly settled within 10 (ten) calendar days of the Bank’s respective notice. Otherwise, the Bank has the right to suspend any service(s) (including, the E-Commerce service) envisaged by the Agreement and/or annexes hereto, and furthermore, to terminate the service(s) (including, the E-Commerce Service) unless all of the liabilities are fully satisfied within 30 (thirty) calendar days of the suspension of the service(s); 3.1.14 Check all transactions performed via TPAY QR on TPAY WEB and/or in the mobile application; 3.1.15 Not require the client to post payment card details (card number, expiry date, etc.) to the Merchant’s website; not save payment card details and/or disclose/transfer them to any third party (except when directly required by the law); strictly comply with security standards for payment card transactions. 3.1.16 Follow the customer confidentiality policy. 3.1.17 Keep and maintain throughout the validity period of this Agreement relevant equipment, machinery and/or other means (including personnel qualification enhancement tools, internal control tools and other technical equipment) in order to ensure full compliance with information security/confidentiality standards and legislative requirements. 3.1.18 Display the transaction amount to the client before the transaction is performed. 3.1.19 Not refuse the client access to services envisaged herein for the purchase of goods/services unless the Merchant finds the transaction suspicious. 3.1.20 Capture the transaction amount no later than 30 (thirty) business days from pre- authorization.