Common use of Satisfaction with Performance Clause in Contracts

Satisfaction with Performance. Informatica warrants that its services shall be provided in a professional manner and the deliverables provided, if any, shall be substantially consistent with the requirements of the applicable SOW. If at any time Customer is dissatisfied with the performance of an individual working on a Customer project, Customer shall report its dissatisfaction to Informatica in writing and may ask Informatica to replace the individual. In the event of breach of this warranty, provided that Informatica is made aware of any such breach within thirty (30) days of the provision of the service(s) at issue, Informatica may at its sole option and expense either re-perform the applicable services or Informatica may refund applicable fees paid. The foregoing remedies are Customers sole remedies in the event of any such breach of warranty. Warranties provided hereunder are contingent on Customer providing Informatica with accurate and complete information as required, Customer making timely decisions, Customer providing appropriately qualified personnel and Customer otherwise complying with all applicable laws and provisions of this Agreement. ALL OTHER WARRANTIES INCLUDING BUT NOT LIMITED TO AN IMPLIED WARRANTY FOR PARTICULAR PURPOSE OR WARRANTY OF MERCHANTABILITY OR EXPRESSLY DISCLAIMED.

Appears in 5 contracts

Samples: Professional Services Agreement, Professional Services Agreement, Professional Services Agreement

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