Scope of Technical Support Services. 3.3.1. The scope of Wazuh’s Technical Support Services includes assisting Customer in identifying, analyzing, and resolving Wazuh product challenges preventing the Wazuh product from operating as it was designed.
Appears in 3 contracts
Scope of Technical Support Services. 3.3.1. a. The scope of Wazuh’s Technical Support Services technical support services includes assisting Customer in identifying, analyzing, and resolving Wazuh product challenges preventing the Wazuh product from operating as it was designed. The telephone support is provided during Primary Coverage Hours (“Technical Support Services”).
Appears in 1 contract
Samples: Support Agreement
Scope of Technical Support Services. 3.3.1. i. The scope of Wazuh’s Technical Support Services technical support services includes assisting Customer in identifying, analyzing, and resolving Wazuh product challenges preventing the Wazuh product from operating as it was designed.
Appears in 1 contract
Samples: Support Agreement
