Second Level Formal Appeal. If the appeal remains unresolved, the employee and/or the Association shall submit the appeal statement, in writing, to the next level manager (i.e., the respondent’s direct supervisor), within ten (10) work days from receipt of the respondent’s written reply in Level 1 above. The next level manager shall provide a written response to the employee and the Association within ten (10) workdays of their receipt of the appeal statement, or from the conclusion of further contextual discussion, whichever is later.
Second Level Formal Appeal. Contractor may request a second level formal appeal if dissatisfied with the result of the first level formal appeal. Contractor shall submit second level appeals within sixty (60) calendar days, in writing, to the CCHCS Headquarters Utilization Management Committee (HUMC) at the address below: Attention: Utilization Management Deputy Medical Executive Utilization Management Headquarters Utilization Management Committee California Correctional Health Care Services P.O. Box 588500 Elk Grove, CA 95758 The HUMC will evaluate the appeal and respond within sixty (60) calendar days.
