Common use of Security on the Internet Clause in Contracts

Security on the Internet. 10.1. In the development of e-banking, special emphasis has been placed on security. To protect the Client, a multi-level security system has been developed which, among other things, makes use of high-standard encryption processes. In principle, this encryption makes it impossible for unauthorised persons to gain access to the Client’s confidential data. However, despite the use of state-of-the-art security procedures, absolute security cannot be guaranteed on either the Bank‘s side of the relationship or the Client‘s side. The Client duly notes that his own workstation and that of his designated Service User can be a particularly weak point in terms of e-banking security. 10.2. The Client duly notes the following risks in particular: • The Bank cannot guarantee either unrestricted access to the relevant services or unrestricted use of the same. Nor can the Bank guarantee the unrestricted operational availability of the Internet. • Inadequate knowledge of the system and faulty security precautions (e. g. inadequately protected storage of data on the hard disk, file transfers, unauthorised “screen peeking”) may facilitate unauthorised access. It is the Client‘s responsibility to ascertain exactly what security precautions are required and to comply with them. • By drawing up an Internet traffic profile, the Client’s Internet provider or that of the Service User is able to determine with whom the Client or Service User has been in contact and when such contacts took place. • There is a latent danger that, when the Internet is being used, a third party could gain access to the Client’s computer or that of the Service User without being noticed (e. g. by means of a Trojan horse, virus, etc.). • In spite of security measures, when using the Internet there is a constant danger of computer viruses spreading to the Client’s computer or that of the Service User as soon as it comes into contact with the outside world. Virus scanners can assist the Client or the Service User in protecting his system and are urgently recommended. For additional information, please refer to the Bank’s website (xxx.xxxxxx.xxx). 10.3. Moreover, it is important to stress the importance of using only software from trustworthy sources.