Server Availability. The System Administrator will strive to maintain continuous availability by design and by practice. Necessary and planned downtime will be scheduled when it will have least impact, for the shortest possible amount of time, and will only come after timely communication to all participants. If a user discovers server is down, the user will report immediately to their Agency Administrator. The System Administrator will notify users by email if they become aware server is down (unplanned). All other procedures for maximizing server availability, recovering from unplanned downtime, communicating, and avoiding future downtime are the responsibility of the System Administrator and Wellsky Information Systems.
Appears in 3 contracts
Samples: Hmis Agency Participation Agreement, Hmis Agency Participation Agreement, Agency Participation Agreement
Server Availability. The System Administrator will strive to maintain continuous availability by design and by practice. Necessary and planned downtime will be scheduled when it will have least impact, for the shortest possible amount of time, and will only come after timely communication to all participants. If a user discovers server is down, the user will report immediately to their Agency Administrator. The System Administrator will notify users by email if they become aware server is down (unplanned). All other procedures for maximizing server availability, recovering from unplanned downtime, communicating, and avoiding future downtime are the responsibility of the System Administrator and Wellsky Mediware Information Systems.
Appears in 1 contract
Samples: Agency Participation Agreement
Server Availability. The System Administrator will strive to maintain continuous availability by design and by practice. Necessary and planned downtime will be scheduled when it will have least impact, for the shortest possible amount of time, and will only come after timely communication to all participants. If a user discovers server is down, the user will report immediately to their Agency Administrator. The System Administrator will notify users by email if they become aware server is down (unplanned). All other procedures for maximizing server availability, recovering from unplanned downtime, communicating, and avoiding future downtime are the responsibility of the System Administrator and Wellsky Information Xxxxxx Systems.
Appears in 1 contract
Samples: Agency Participation Agreement