Service Availability. As long as the software components of the hardware selected by the customer, which serve as the basis for the application, are functioning, the service is deemed available. The guaranteed service availability for the various products can be found in Annex A to this Service Level Agreement.
Appears in 10 contracts
Samples: Host Europe Service Level Agreement, Host Europe Service Level Agreement, Host Europe Service Level Agreement
Service Availability. β As long as the software components of the hardware selected by the customer, which serve as the basis for the application, are functioning, the service is deemed available. The guaranteed service availability for the various products can be found in Annex A to this Service Level Agreement.
Appears in 2 contracts
Samples: Host Europe Service Level Agreement, Service Level Agreement